Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

UGoGirl Discounts

Oct 17, 2024  on Shopify

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved. Thanks again Usman!

Seralina.de

Oct 17, 2024  on Shopify

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

EveryDayEssentials

Oct 17, 2024  on Shopify

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

Moxie Maven

Oct 17, 2024  on Shopify

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers. Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

BasedLine

Oct 17, 2024  on Shopify

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

Typhin&CO.

Oct 16, 2024  on Shopify

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Elara Nova

Oct 16, 2024  on Shopify

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Bikdesign e-com store

Oct 16, 2024  on Shopify

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Wagner's General Store

Oct 16, 2024  on Shopify

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

JJS Club

Oct 16, 2024  on Shopify

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

My Store

Oct 16, 2024  on Shopify

The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.

My Store

Oct 16, 2024  on Shopify

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

Tulip Blaze

Oct 14, 2024  on Shopify

Me atendió Jemima tras una duda con mi stock del producto. Se pusieron en contacto conmigo al instante y no pararon hasta solucionar mi problema. Una atención 10/10.

My Dog Likes Phones

Oct 14, 2024  on Shopify

Om man vill bli lurad på pengar så är denna app ett perfekt sätt. Man signar upp för ett gratis-abonnemang och sen hittar de sätt att ta dina pengar ändå. Att Shopify ens tillåter detta är för mig oförståeligt. Jag kan inte vara den enda som klagat på zendrops luddiga prenumerationsplaner

DMS Almere

Oct 14, 2024  on Shopify

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

The Life I Love

Oct 13, 2024  on Shopify

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

Imperia Essentials

Oct 13, 2024  on Shopify

Realmente es una aplicación muy completa, la he utilizado durante muchos meses y me dan dado soluciones muy correctas, 100% Recomendada

SoFiltre

Oct 13, 2024  on Shopify

Super service, très rapide même à 00H heure française ! Personnel très aimable et serviable, merci :)

Space Lamps

Oct 13, 2024  on Shopify

Great app, the support they always provide is amazing, it's good to have them on the dropshipping journey, they make things easier.

Aura Goods Inc.

Oct 13, 2024  on Shopify

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

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