Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Oct 13, 2024  on Shopify

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

Everything for Everyone

Oct 09, 2024  on Shopify

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

Findenow

Oct 08, 2024  on Shopify

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Homestead Haven

Oct 08, 2024  on Shopify

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided. Thank You once again

Alulushop

Oct 08, 2024  on Shopify

Zendrop is really easy to use and always easy to get help with questions and other issues from the team. I will definitely recommend to others.

SHOP.ELARA

Oct 08, 2024  on Shopify

This is my first month doing dropshipping and so far Zendrop has been nothing but helpful. All my newbie questions have been answered in minutes.

My Store

Oct 08, 2024  on Shopify

I had a great expiration and was fast with Nina to help me with the issue I had with changing my address from US to DUCH; she was one of the toppers of Zendrop. Nina, thank you so much for your help. THANK YOU!! Dennis L Stewart

Doctor EJ Store

Oct 08, 2024  on Shopify

The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.

Prodexx Nederland

Oct 08, 2024  on Shopify

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

SEI TOUCH

Oct 07, 2024  on Shopify

Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)

The Motivational Fitness

Oct 07, 2024  on Shopify

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

PYJ IT Solutions

Oct 07, 2024  on Shopify

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

Nohlas

Oct 07, 2024  on Shopify

I have started using this since Aug 2024, and it has been the easiest drop ship app i have used. easy to link to shopify and add products to your store.

The Next Door Neighbor

Oct 07, 2024  on Shopify

Great customer service and very accessible to answer any questions or assistance that shop owner may have.

My Store

Oct 07, 2024  on Shopify

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

Clautica

Oct 06, 2024  on Shopify

they reached out fast with there online support time and helped me fix my issues. very good platform!

Sportacus

Oct 06, 2024  on Shopify

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Fnatek

Oct 06, 2024  on Shopify

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Shop Drop Go

Oct 06, 2024  on Shopify

Great support. Quick to respond and always so pleasant and helpful. I've bugged them so many times with ?'s that pop up at any given point and time but it never matters to them. They completely understand and make sure that the questions that I think may be stupid are just as important as any others. A huge thank you to each of them that has helped me out.

SAYGLOSS

Oct 04, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

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