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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Oct 16, 2024  on Shopify

The customer service is very good. I was able to have answers very easily in no time at all. I had all my issues resolved.

My Store

Oct 16, 2024  on Shopify

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

Tulip Blaze

Oct 14, 2024  on Shopify

Me atendió Jemima tras una duda con mi stock del producto. Se pusieron en contacto conmigo al instante y no pararon hasta solucionar mi problema. Una atención 10/10.

My Dog Likes Phones

Oct 14, 2024  on Shopify

Om man vill bli lurad på pengar så är denna app ett perfekt sätt. Man signar upp för ett gratis-abonnemang och sen hittar de sätt att ta dina pengar ändå. Att Shopify ens tillåter detta är för mig oförståeligt. Jag kan inte vara den enda som klagat på zendrops luddiga prenumerationsplaner

DMS Almere

Oct 14, 2024  on Shopify

great app. Support is very good en responsive. They helped with al my questions and now can I start to grow my business

The Life I Love

Oct 13, 2024  on Shopify

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

Imperia Essentials

Oct 13, 2024  on Shopify

Realmente es una aplicación muy completa, la he utilizado durante muchos meses y me dan dado soluciones muy correctas, 100% Recomendada

SoFiltre

Oct 13, 2024  on Shopify

Super service, très rapide même à 00H heure française ! Personnel très aimable et serviable, merci :)

Space Lamps

Oct 13, 2024  on Shopify

Great app, the support they always provide is amazing, it's good to have them on the dropshipping journey, they make things easier.

Aura Goods Inc.

Oct 13, 2024  on Shopify

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

My Store

Oct 13, 2024  on Shopify

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

Everything for Everyone

Oct 09, 2024  on Shopify

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

Findenow

Oct 08, 2024  on Shopify

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Homestead Haven

Oct 08, 2024  on Shopify

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided. Thank You once again

Alulushop

Oct 08, 2024  on Shopify

Zendrop is really easy to use and always easy to get help with questions and other issues from the team. I will definitely recommend to others.

SHOP.ELARA

Oct 08, 2024  on Shopify

This is my first month doing dropshipping and so far Zendrop has been nothing but helpful. All my newbie questions have been answered in minutes.

My Store

Oct 08, 2024  on Shopify

I had a great expiration and was fast with Nina to help me with the issue I had with changing my address from US to DUCH; she was one of the toppers of Zendrop. Nina, thank you so much for your help. THANK YOU!! Dennis L Stewart

Doctor EJ Store

Oct 08, 2024  on Shopify

The best shopify dropshipping app, the support is very helpful and available. Highly recommended to all the store owners out there.

Prodexx Nederland

Oct 08, 2024  on Shopify

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

SEI TOUCH

Oct 07, 2024  on Shopify

Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)

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