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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

NueBasics

Oct 25, 2024  on Shopify

This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10

Furry Family Supplies

Oct 25, 2024  on Shopify

I had a few questions in regards to Halloween sale, and Ivan from the chat team would very nice and helpful - he explained all in details and i decided to make a purchase.

TheViva

Oct 24, 2024  on Shopify

I heard that zendrop is the best app for sourcing products, and it has been a good experience by far. They can source you products if you send them a link, and they can automatically fulfill your orders. They also offer fast shipping times, which is one of the major advantages in my opinion.

Lumi Lab

Oct 24, 2024  on Shopify

Incredibly easy to use. Support answers SO fast with genuine care and speedy problem solving. HIGHLY RECOMMEND!

Wagging Wellness

Oct 24, 2024  on Shopify

Great experience with the customer service from Janelle! Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about! Thanks very much!

Silkiva

Oct 24, 2024  on Shopify

Fantastic experience with Zendrop! Zendrop has been a game-changer for my Shopify store. Their platform is user-friendly, and the product catalog is vast, which made it easy to find unique items that fit my niche perfectly. The seamless integration with Shopify saves so much time – all the product details sync instantly, and their order processing is smooth and efficient. But what really stands out is the support team! They've been incredibly responsive and helpful, always ready to answer questions and provide guidance whenever I've needed it. I’d highly recommend Zendrop to anyone looking to streamline their dropshipping operations on Shopify

Offside Football

Oct 24, 2024  on Shopify

Zendrop support is much superior to Shopify support. There support assistants are unmatched and I really mean it 24/7 support Super fast replies Always finding solutions.

NUVIE

Oct 24, 2024  on Shopify

It is clear to me that Zendrop is not ready to handle massive orders they are very slow I just did the test I received a couple of orders for the same product and I split it between zendrop and Dsers My Dsers order already arrived to my customer but the Zendrop order hasn’t arrived yet, I also believe in the monopoly going on and the game of affiliate Zendrop is clearly spending lots of money on that because almost everyone out there keep mentioning Zendrop but in reality Zendrop makes lots of mistakes and they take their sweet time to fulfill orders. So think about before you spend money here oh by the way they are a lot expensive than any other platform.

My Store

Oct 22, 2024  on Shopify

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help

Dahab s'CO

Oct 22, 2024  on Shopify

this is very good app help to find the trend products. al agant and the team help you to solve any problem speedly.

UGoGirl Discounts

Oct 17, 2024  on Shopify

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved. Thanks again Usman!

Seralina.de

Oct 17, 2024  on Shopify

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

EveryDayEssentials

Oct 17, 2024  on Shopify

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

Moxie Maven

Oct 17, 2024  on Shopify

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers. Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

BasedLine

Oct 17, 2024  on Shopify

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

Typhin&CO.

Oct 16, 2024  on Shopify

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Elara Nova

Oct 16, 2024  on Shopify

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Bikdesign e-com store

Oct 16, 2024  on Shopify

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Wagner's General Store

Oct 16, 2024  on Shopify

Fast, friendly and fabulous! Am working on some Christmas POD mugs for my General Store, and support was quick, professional and friendly, helping me through the process.. I can't speak highly enough of them (Juan!!) and the way they have assisted. This is a great platform!

JJS Club

Oct 16, 2024  on Shopify

all i can say zendrop is one the best support team and they are always there to answer any question. Any concern? Even I got charged $79 for my pused store but the support team sort it out straight away thanks zendrop

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