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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Devorijewelry

Nov 13, 2024  on Shopify

Great communication with support. They got back to me quickly with a direct answer to my question. Very helpful. Good service.

Modern Miracles

Nov 12, 2024  on Shopify

Absolutely would recommend using Zendrop. This app makes the shipment process a lot simpler. The customer service is amazing as well. The team acted quickly to resolve any problems I had regarding customer orders.

ARTHUR Store

Nov 12, 2024  on Shopify

Excelente proveedor y el servicio es óptimo,claro y preciso,por eso le doy 5 , gracias por su servicio, seguiré trabajando con ustedes

Ameowzing.store

Nov 12, 2024  on Shopify

I just started using it, but already I can tell customer support is brilliant. There is a wide choice of products and I like their growing POD section, too. So far, so great!

MangHub

Nov 12, 2024  on Shopify

J’avais un soucis par rapport à la connexion de mes produits sur mon site, Mariane a été très réactive Merci infiniment pour l’aide De plus l’application est très simple à utiliser avec une variété incroyable de produits !

Vorya

Nov 11, 2024  on Shopify

Very responsive customer support with great product sourcing! I would 100% recommend to anyone looking for a reliable supplier.

Allinoneoasis

Nov 11, 2024  on Shopify

So today I got a problem with my shopify as payment was done in any other account not my account which was activated with the shopify store, Mariane, helps me a lot into it, she resolve my issue, and I am really happy with it, she listen to me very clamly, and answer to my every Question and give me every possible solutions, so once again thanks a lot...

Nanu

Nov 11, 2024  on Shopify

I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait. To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund. This has caused me to lose both customer trust and money. I feel like I’ve been scammed by Zendrop.

ThermaCore Vest

Nov 11, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and Zendrop delivers that in spades. Highly recommend to anyone looking to streamline their dropshipping process!

Twist Pets

Nov 11, 2024  on Shopify

i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.

My Store

Nov 11, 2024  on Shopify

impressive support. i was able to understand all the details. She was to the point and very helpful. Thanks!

Ann's Vibe

Nov 10, 2024  on Shopify

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

LimitlessDeals.shop

Nov 10, 2024  on Shopify

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

wrmth

Nov 10, 2024  on Shopify

Zendrop has been fantastic! The integration with Shopify is seamless, and the product selection is great. Special thanks to Janelle for her amazing support.

Cat'n'Pets

Nov 09, 2024  on Shopify

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Thrive & Health

Nov 09, 2024  on Shopify

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

Neo Keen

Nov 09, 2024  on Shopify

I’ll give it a 4 star because most of the products I looked for even when paying the yearly subscription were not available for dropping. I requested more than 5 products and all of them couldn’t be found or couldn’t be dropped shipped. But I must say that the customer service is more than excellent and exceded my expectations. They helped me get my refund and the help I needed. Thank you very much.

Krystina Trendify

Nov 08, 2024  on Shopify

Zendrop's staffs are really open-minded to help me, I have taken by Chris today. He is so kind. I would love to give a 5-star review for your team.

Brillanta

Nov 08, 2024  on Shopify

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

The Tech Shop

Nov 08, 2024  on Shopify

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

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