Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Twist Pets

Nov 11, 2024  on Shopify

i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.

My Store

Nov 11, 2024  on Shopify

impressive support. i was able to understand all the details. She was to the point and very helpful. Thanks!

Ann's Vibe

Nov 10, 2024  on Shopify

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

LimitlessDeals.shop

Nov 10, 2024  on Shopify

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

wrmth

Nov 10, 2024  on Shopify

Zendrop has been fantastic! The integration with Shopify is seamless, and the product selection is great. Special thanks to Janelle for her amazing support.

Cat'n'Pets

Nov 09, 2024  on Shopify

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Thrive & Health

Nov 09, 2024  on Shopify

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

Neo Keen

Nov 09, 2024  on Shopify

I’ll give it a 4 star because most of the products I looked for even when paying the yearly subscription were not available for dropping. I requested more than 5 products and all of them couldn’t be found or couldn’t be dropped shipped. But I must say that the customer service is more than excellent and exceded my expectations. They helped me get my refund and the help I needed. Thank you very much.

Krystina Trendify

Nov 08, 2024  on Shopify

Zendrop's staffs are really open-minded to help me, I have taken by Chris today. He is so kind. I would love to give a 5-star review for your team.

Brillanta

Nov 08, 2024  on Shopify

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

The Tech Shop

Nov 08, 2024  on Shopify

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

DelightfulDetour

Nov 08, 2024  on Shopify

As an utterly satisfied user of Zendrop - Dropshipping & POD, I can confidently say that this platform has revolutionized my e-commerce business. From the moment I integrated Zendrop with my Shopify store, I was impressed by its user-friendly interface and comprehensive features. The automated fulfillment service has been a game-changer for my daily operations. Once an order comes in, Zendrop takes care of everything - from processing to shipping and branding - without any intervention on my part. It has freed up countless hours, allowing me to focus on growing my business and marketing . The customer support team at Zendrop deserves special mention. Available 24/7, they've been incredibly responsive and helpful whenever I've had questions or encountered issues. The support staff are knowledgeable and always provide effective solutions quickly with great empathy and attitude. Zendrop, you have exceeded my expectations in every aspect of dropshipping! I highly recommend Zendrop to anyone looking to streamline their dropshipping operations and take their online store to the next level:).

The Baby Tot Shop

Nov 07, 2024  on Shopify

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

Family Faves Variety

Nov 07, 2024  on Shopify

As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !

MAHYSTYLE

Nov 06, 2024  on Shopify

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks. they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

DAROESTI

Nov 06, 2024  on Shopify

Soporte excelente, buenos productos, y el tema de solicitar un producto que no tienen en su catalogo es genial.

Seren-ova

Nov 06, 2024  on Shopify

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Alemsy

Nov 06, 2024  on Shopify

I am very satisfied with Zendrop! I regularly have questions and am always answered very quickly and politely. Top service!

My Store

Nov 05, 2024  on Shopify

My boy Leigh is so helpful. He should be the next CEO of the company. He was on support with me for an hour and was so kind and helpful and figured out the problem I was having. 10/10 for Leigh Shopify should be very grateful to have him. Thanks Leigh

Pet plate pantry

Nov 05, 2024  on Shopify

Hi , I have been terminated the zendrop from my Shopify store as somebody tried to create orders from my shop. While I uninstalled the zendrop from my store they have billed me of 39.42£ . Now I am trying to get in touch with zendrop but I can’t get access to them. Weather it’s a third party but how I gonna know that they not going to charge me next month . I had not set up that time .

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