Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Blazzy

Sep 20, 2024  on Shopify

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

ShopTrends4Me

Sep 20, 2024  on Shopify

Easy to add products to the site, and the 24/7 tech support is EXTREMELY helpful, I can get ahold of them at even the most absurd hours of the night, and they're always quick to respond. They have my vouch!

Footcare.com

Sep 20, 2024  on Shopify

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

YourTakeOff

Sep 20, 2024  on Shopify

I recommande this app to all store owners that want to dropship. Very well organized and daily updates with new products

The Organic Remedy

Sep 19, 2024  on Shopify

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

Locxuries

Sep 19, 2024  on Shopify

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Relocket

Sep 19, 2024  on Shopify

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.

B-Products

Sep 19, 2024  on Shopify

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

SHIP SMART

Sep 18, 2024  on Shopify

I actually bought a trial for $70 and I instantly contacted them and they gave me a refund of all my money, no questions asked immediately

Kam Kam

Sep 18, 2024  on Shopify

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Custom Apparel Center

Sep 18, 2024  on Shopify

Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!

Yourneedsathome

Sep 18, 2024  on Shopify

I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for. After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return

VXR

Sep 18, 2024  on Shopify

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

My Store

Sep 18, 2024  on Shopify

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

Lush Life Goods

Sep 17, 2024  on Shopify

I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10

My Store

Sep 17, 2024  on Shopify

I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!

betterpricedeals

Sep 17, 2024  on Shopify

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Glam Spa Beauty Shop

Sep 17, 2024  on Shopify

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Lauryn's Dream

Sep 17, 2024  on Shopify

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

My Urban Goods

Sep 17, 2024  on Shopify

I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping journey much easier.

Scroll to Top