Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Grace & Co

Sep 11, 2024  on Shopify

So far great experience, the service team are very quick to respond to any sourcing or product specific queries.

Optixi

Sep 10, 2024  on Shopify

We recently had an amazing experience with Zendrop's team, specifically with Shiza. So far our experience with Zendrop has been seamless and enjoyable. Highly recommend their service!

VIPCHOC.COM

Sep 10, 2024  on Shopify

The best kindest and most patient customer service! So respectful and understanding! A+ and 5 Stars!

Great Ideas Store

Sep 10, 2024  on Shopify

I got help immediately on my issue. So far I have 3 Shoptify stores. If you're serious about your website and e-commerce, I highly recommend Shopify.

bablshop

Sep 10, 2024  on Shopify

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

Silkwyn

Sep 10, 2024  on Shopify

What they have done for our business is incredible. The ease of sorting through products and identifying what will work for our brand has changed the dynamics of our business and allowed us to reach new heights of success.

MystifyOfficial

Sep 10, 2024  on Shopify

The support team is very good with fast response times, everything is effortless and easy to get done.

PicShop

Sep 09, 2024  on Shopify

Perfect assistance ! Mariane is an expert and very clear with explaining everything! Thank you so much for this professional support!

My Store

Sep 09, 2024  on Shopify

Zendrop is clearly dedicated to delivering a great service, they are adding new tools all the time and easy to talk too when you need assistance!

My Store

Sep 08, 2024  on Shopify

Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again

Upright

Sep 08, 2024  on Shopify

Truly exceptional customer support, i would give 10 stars and above. They are friendly, fast and are with you every step of the way.

Easywebspots

Sep 07, 2024  on Shopify

How amazing this application and how easy it is, I appreciate the support team For the support in any time

Make It Special

Sep 07, 2024  on Shopify

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

M.B.

Sep 06, 2024  on Shopify

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

Walto

Sep 06, 2024  on Shopify

Great communication and awesome help! I had a couple of questions regarding one of my orders that was under review and I received help immediately.

Timeless Jewelry

Sep 06, 2024  on Shopify

I recommend this app for any business that are trying to scale, they have great customer support and are always willing to help. Fast response and majority of the products we order are great quality and price. worth it. Would be great if they could upgrade their branding offers.

E-COMMERCE SPHERE

Sep 06, 2024  on Shopify

Customer support is awesome. I had questions and concerns about my website e-commercesphere.com and linking. Their support team got with me fast and answered my questions. In my opinion Zendrop is a great investment if you're serious about your future in drop shipping.

FashionMCS

Sep 05, 2024  on Shopify

They are very responsive and answers queries very fast. Which helps a lot in running operation smoothly.

NestPlays

Sep 05, 2024  on Shopify

I've been using Zendrop for my Shopify store, and it has been a game-changer! The platform is incredibly easy to navigate, and it seamlessly integrates with Shopify, making product importing and fulfillment a breeze. What really stands out is the fast shipping times and the quality of the products—they are always as described, which has helped improve customer satisfaction. The customer support team is also top-notch. Whenever I’ve had a question or needed assistance, they’ve been quick to respond and always super helpful. I highly recommend Zendrop to anyone looking to scale their dropshipping business efficiently. It saves me so much time, and the entire process feels effortless!

ScrubPals

Sep 03, 2024  on Shopify

I am a beginner, so of course I have tons of questions. Every step of the way, Zendrop has been awesome. I am soooo glad I started my Dropshipping journey with them. 5 stars is not enough!

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