I encountered some technical issues on my app. Very excellent customer service. Fixed in no time. Thank you so Marnie!!

Marnie was very helpful. All my questions were answered and the support was fast and efficient. Professional, kind and patient. Thank you, Marnie!

This app is awesome, I have made a lot of money with it in the past! Marnie is such a great customer support

Yotpo is great for sure, but man, the support chat is amazing. So fast and helpful. Thank you PL, Regie, John, and Quin for your excellent customer service.

Quin was very helpful and answered all my questions. I had so much confusion on how to verify my TFN but Quin was very patient and resolved the issue in a timely manner.

Joann was a blessing to work with. Little confused on how to begin the verification process for SMS (some things state it's automatic). She was patient and thorough in explaining the process.

I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!

Excellent support et efficacité pour nous aider à utiliser l'application. Merci beaucoup Mamie . C'est super efficace

L'application est très utile pour envoyer des SMS automatiques aux clients et pour mettre des systèmes d'acquisition de mails sur le site web. Le support est d'une grande aide, merci beaucoup à John D

Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.

What can we say about SMS Bump, the best email and SMS marketing application without a doubt. Special mention for Marine, a remarkable agent!

Marnie helped me step by step to help me get my account verified. It was quick and easy. She provided me with links and information I didn't know I needed. Overall I'm satisfied with service I was provided.

Thank you Marnie for the great, helpful and friendly chat support for the verification of my toll free number. I recommend this app to business owners

I was new to using SMS marketing on Shopify and I got very confused fast, and really quickly I got put into a chat with one of there agents named AJ, and they were so helpful and understanding, we went through many alternatives of my problem to find a solution and kept on trying and any question I had along the way, they were very helpful with and very easy to communicate with. Thank you AJ and Yotpo app.

Regie was extremely helpful on the chat! gave me the links I needed to verify my account and was very attentive

Melvin helped me with a questioni had in a friendly and good way. i hope i can talk to him again once im able to go live on my website.

Needed to verify my account before use, which seemed stressful but with the help of Joann C, it was quick and easy and resolved within 15 minutes!

AJ T's assistance was invaluable in resolving issues with my website. Their expertise and dedication were evident as they patiently guided me through troubleshooting steps, ultimately restoring functionality. AJ's exceptional support truly made a difference, setting a high standard for customer service excellence. Highly recommended!

First, time using this app! I received my first customer chat. I was excited and anxious. When sending a response message it fails to send and an error message to contact support appears.. Yall know my stomach was now in my butt... Because what!! Being connected to support was easy and Quin resolved this issue super fast. Thank you Quin for all of your support. Now, I'm off to send my first campaign. Wish me luck !!

This is an excellent app that has so much potential if you use it! Take the lessons, set up the automations, and create campaigns ahead of time. The app gives you a platform to communicate with your audience like people. It means you have to have the right product or services to promote, and the right policies to follow so do your homework. Use the templates provided to start and elevate your game as you go. The templates are good and a great way to learn. They can be improved when you add a little bit of