The app works good. But I am having terrible issues with the help agents. They made my problem worse. I just needed help with ONE word translated and now I have to pay to fix their mistake! I am really feeling helpless at the moment.

Definitely recommend this app! We decided to try the Premium Free Trial to get a feel for what the app is capable of, and we're impressed. We'll be moving to paid subscription without a doubt. Currently we're translating 5-6 different languages at the moment, incorporating the use of OpenAi & DeepL which have done a fantastic job. There were some small technical issues with the site that took place during the translation process but support was FAST to help, and Giselle had our site back to normal within 30 minutes. Thank you! If you're looking to expand into new markets, this app is the real deal.

Checked out this app because of the limitations of the Shopify App and because of special coding on our site, I needed the tech team to help me get everything installed where I wanted it. Communication is 100% and willingness to make sure everything is good before they get off the line is unmatched. Highly recommended!

Great app for international business that uses third party apps, this app can translate them. Fast helpful live chat customer support.

Son muy amables, y me han ayudado con un problema visual de la pagina. han sido muy resolutivos y rápidos.

Easy to use, yet complex enough to handle the needs of an established midsize brand. Support is over the top helpful, many things we had thought we would need developer help for were resolved via a simple chat with Giselle and the other helpful reps. Only about a month in, but loving it so far!

I've had a few issues with this app translaing but it is still the best translation app on shopify. Every issue I've had the support fixed it within 20 minutes, A special thank you to Giselle who has been an amazing assistance every time!

I used this app in my old store and using it in my current store, probably the best multi language and currency app. Their support is also really good and fast reply.

Die App macht Ihren Job auf den von uns getesteten Sprachebenen (DE/EN/AR/ZH/ES/FR) zu 98% sehr gut. Die letzten 2% sind dann korrekturen in der logik und den Bildmaterialien. Hierfür steht einem jedoch auch ein sehr kompetenter Support zur Seite, wenn man mal wieder nicht weiß wo genau das Problem liegt. Danke an Serenaa, Teresa, Amy, Anne, Eleanor und Duke! Sehr zu empfehlen!

Seems to work very well. Had one problem with decimal places on currency conversions, was sorted very quickly with a help request.

Fast and reliable customer service. All concerns will be resolved immediately, I definitely recommend

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Cris their online support walked me through some difficult spots for me as this is my first Shopify store. Thanks 5/5

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

チャットの担当者(Giselle)のサポートが迅速かつ丁寧で助かった。基本的にはプレミアムプランを使用する前提でこのアプリを使用した方が良い。

Literally useless, customer service give no help and all youtube content on how to set up is out of date

I don't get it. Your free plan says "1 Language, 1 Currency". I just installed and being told I have used up my language for the free plan. The 1 Language you are referring to is my primary store language. It doesn’t make sense to say 1 Language and you are referring to my primary language - so what am I looking for translation for? I feel frustrated

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!! Thank you one more time ONLY positive vibes !!!! All the best !!!