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Customer reviews: Transcy: AI Language Translate

Develop by FireGroup

Transcy helps Shopify stores translate content and manage multiple languages effortlessly. This review covers its features, pricing, and real user experiences to help you decide if it’s the right solution for your global customers.

Reviews (2,592)

Overall rating
4.6

What Merchants Think

"Transcy: AI Language Translate" generally receives positive feedback from merchants. Users appreciate its robust translation capabilities and the excellent support team that consistently aids with resolving any issues. However, opinions are divided regarding its ease of use and pricing structure, with some users praising its intuitive interface and value, while others argue that it is complicated and overpriced.

Key Strengths

  • Reliable and fast customer support, especially during setup and troubleshooting.
  • Effective integration with AI tools for quick and high-quality translations.
  • Strong functionality for translating an entire store, including third-party applications.
  • User-friendly design and settings, offering customization options for various store designs.
  • Helps enhance global market reach efficiently.

Common Concerns

  • Navigation and user interface could be more intuitive, leading to frequent reliance on customer support.
  • Several reports of bugs affecting the app’s performance, such as price duplication errors and non-intuitive translation handling.
  • Pricing can become quite expensive, especially when scaling to larger stores.
  • Some users experienced issues with SEO due to improper handling of redirects and canonical tags.
  • Limited language custom URL support based on subscription level.

Final Thoughts

"Transcy: AI Language Translate" is a powerful tool for businesses aiming to expand their global reach. Despite occasional technical challenges and divided opinions on pricing, its advanced translation features and dedicated customer support make it a recommended choice for multilingual e-commerce operations. Continuous improvement in user experience and technical stability could enhance its reputation further.

Accelerate Nutrition

Sep 25, 2025  on Shopify

Great app. Much cheaper also then Weglot 4 example.

Loxure

Sep 24, 2025  on Shopify

Got the best help! Thank you Anna

BodyCheckup

Sep 17, 2025  on Shopify

Very good SAV

Kiokii and...

Sep 16, 2025  on Shopify

BONAVENTURA GLOBAL

Sep 09, 2025  on Shopify

eaglefit GmbH

Sep 03, 2025  on Shopify

übersetzt mit verschiedenen Tools (free und paid möglich), eigene Überarbeitung der Übersetzung möglich, Support unterstützt bei Anliegen sehr schnell und kompetent

GESMART Watch Parts

Aug 29, 2025  on Shopify

Great work to solve my problem!

Pom Pêche

Aug 28, 2025  on Shopify

Good jobs

Dutch|Thrift

Aug 21, 2025  on Shopify

Great app, team is very responsive!

Coexist Berlin

Aug 15, 2025  on Shopify

The Support Chat was really fast and helpful solving reaccuring issues.

DECIBEL shop

Aug 15, 2025  on Shopify

Lina Davetiye

Aug 14, 2025  on Shopify

Ich hatte mit meiner Internetseite ein kleines Problem, da viele stellen meiner Seite individuell programmiert wurde. Die App hat einiges an texte nicht erkannt nach Kontaktaufnahme mit dem Support wurde es innerhalb von einer Stunde geklärt. Sehr guter Support

Frenchy

Aug 13, 2025  on Shopify

creamy

Aug 13, 2025  on Shopify

Urban Lockers

Aug 13, 2025  on Shopify

Very Helpful with setting our store up :)

HAVIT Business

Aug 13, 2025  on Shopify

The support service is professional :)

Probatix Health

Aug 12, 2025  on Shopify

Very helpful, great app, thank you!

MYBLOSS

Aug 12, 2025  on Shopify

Goldenpump

Aug 10, 2025  on Shopify

Bikerz Kingdom

Aug 08, 2025  on Shopify

Customer service from Raymond was fantastic. He helped us every step of the way to make sure that everything was up and running smoothly.

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