Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Cris their online support walked me through some difficult spots for me as this is my first Shopify store. Thanks 5/5

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

チャットの担当者(Giselle)のサポートが迅速かつ丁寧で助かった。基本的にはプレミアムプランを使用する前提でこのアプリを使用した方が良い。

Literally useless, customer service give no help and all youtube content on how to set up is out of date

I don't get it. Your free plan says "1 Language, 1 Currency". I just installed and being told I have used up my language for the free plan. The 1 Language you are referring to is my primary store language. It doesn’t make sense to say 1 Language and you are referring to my primary language - so what am I looking for translation for? I feel frustrated

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!! Thank you one more time ONLY positive vibes !!!! All the best !!!

Excellent Support from Giselle! Had a glitch with the translation app, and Giselle was fantastic in resolving it quickly. Really impressed with the prompt and efficient service!

I've been having problems with the Market translation for a few days now. No one from Shopify support can help me. After 6 days of the translation headache, I decided to install Transcy get help with their support. And guess what???? In just 5 minutes every single translation problem on my end is fixed! The support is super awesome. Very attentive and explained everything to me. They walk me through every process. Big thanks to Alene!

Yes, the application has some issues, but support agents are the best and they can solve any issue in minutes. 5 stars!

The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.

Just amazing customer support, awesome experience, Someone named Giselle is helping for more than an hour, and explaing every question I got with care. I had so much questions, and It feels like she is so patient and filled with love. Thank you

It has been great. Some bugs and issues but I think that has to do more with our outdated theme and the support staff like Anne are super fast and helpful with their responses

Great app, one of the few that can translate third party apps like Vitals to make sure the reviews can be read in sevewral different markets. The support is great, feels like theres always someone there to support you. A big thanks to Cris for his patience and help :)

Very professional after-sales service, and the response speed is also very fast. 100% adapted to our website. Recommended!

So good! I've tried Weglot and other apps and this one is my favourite. Works really well with my store. And their support is world class!! A shoutout to Giselle in the support team who is always there and helping

It took us a while to get everything related to translating a complex custom theme into 10 languages organized and live, but the Transcy team was incredibly responsive and helpful at every step of the way. With the combination of real time translation but the ability to manually translate almost everything, it has worked out to be a perfect solution for our organization.

Perfect support, perfect application, everything works and all requests are carried out with the greatest desire, very satisfied, I very highly recommend Transcy! :) :) :) And a very big thank you to Anna!