Signing up and setting up my TikTok account was a smooth and straightforward process. The interface is user-friendly, making it easy to create an account and personalize my profile. The steps are clear. Overall, it was a hassle-free experience that got me up and running in no time!

Errors on every page, even makes Shopify's admin webpage crash. No way to edit and sync any listings. (Update) Talked with a TikTok help rep and they confirmed it's an internal issue. They explained that they would send the problem to another team and get back to me, giving me a ticket number. Then received an email from a random gmail account asking me what the problem is. Explained it again with screenshots. Then this person asked me to pay them to have the problem fixed. So not only did my problem go ignored, my email was also shared to scammers.

Errors on every page, even makes Shopify's admin webpage crash. No way to edit and sync any listings.

I would not recommend any company to use this app. We processed hundreds of orders and tiktok cancelled and refunded orders AFTER shipping labels were created and shipped. So customers received product for free at that point. We were completely unaware this was happening because shopify doesn't notify you that tiktok cancelled the order. We are devastated that Shopify is allowing this app to even be used in their system. Shopify claims its not their issue. Tiktok doesn't even offer a callback option, only AI generated responses. We are a multimillion company that trusted this app to integrate seamlessly within shopify. There is zero excuse for them to not have to notify you within the shopify platform of any changes or discrepancies about an order. On top of that the amount of fees tiktok charges and the amount of discounts and free shipping they offer customers just doesn't make sense. DO NOT USE THIS APP. YOU WILL RECEIVE ORDERS, BUT IT WILL NOT TRANSLATE TO INCOME.

It was a easy process in a world where tech can be come alarming with many ways on how not to get it right.

I love this app and how easy it is to use! And how easy it is to link to accounts for selling online. I am very new at this type of tech stuff, and I am finding it easy to navigate. Thank you for the free academy to learn!

I hate this app so much. There are errors and errors all the time. I've never used a platform that throws more errors, at absolutely everything, than this garbage app. Things never sync correctly. It's just awful to use.

A pointless app. TikTok will not import the order name or address into Shopify. The only way you can ship an order it to use their own seller center, and you still cannot obtain the order information UNTIL you ship it. Tiktok is trying to monopolize using their own shipping services if you sell on Tiktok. You cannot use any other form of shipping. DELETING.

The process was a lot easier through PC than Iphone, so once it finally got connected to my Shopify, it was easy sailing from there.

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It seems easy to set up, but I can't even get past the login when linking TikTok with Shopify. Thinking I might have done something wrong, I tried logging into the TikTok app itself and was successful. For some reason, I'm unable to log in through Shopify. My passwords are correct, so the issue isn't on my end.

Not much to comment on. It was simple enough to follow the step-by-step process and only took a few minutes to complete.

Easy setup, the app did most of the work. I did have to go into Shopify and double check each item, but as we are a new business that's only 80 items. As we continue to add, we know what to do.

We attempted to create an advertising account but encountered significant difficulties with the verification process. Despite submitting 12 different photo ID verification attempts, we were unable to successfully complete the verification requirements. Your overly complex ID verification system is likely deterring thousands of potential customers from using your platform. This restrictive approach to verification is unnecessarily limiting your business growth. Unfortunately, due to these technical barriers, we will not be proceeding further. Best regards, The Soccerbooks Team

Took me half day of time and couple days to get this set up. Some products still not locked into the correct category

war easy peasy, konnte leider nicht direkt mein Produktlink in mein Tiktok hinzufügen, weil die pixel einrichtung noch ca. 24 h aktivieren muss

The app so far is seamless but I have not seen the other side yet and if my products are available on tiktok like it says they are. I wish they had a view option that allows you to see in real time that your products are listed somewhere.

The best media spot where all ages people enjoy with current information and attractions of presentation increases manifold benefits for e commerce purposes.

Wow pretty quick and everything was simple, so much so that I am a little confused about what my new business account is titled on TikTok, but hopefully it’s the same name as my business account!

Recently, I set up TikTok for my store and was impressed by the platform's ease and efficiency. The intuitive interface allows me to personalize and create highly engaging campaigns, reaching a dynamic audience and increasing the visibility of my products. Thanks to TikTok's innovative features, I have been able to connect with consumers in an authentic and creative way, and my sales have grown significantly. I highly recommend TikTok to other merchants looking to be at the forefront of digital marketing and achieve tangible results. If you want to boost your business and explore new possibilities, TikTok is the ideal choice! Maria Helena