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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Turn On Shop

Nov 10, 2024  on Shopify

I set this up on my new Shopify store. It seemed to integrate quite easily. (Compared to other ad apps). My first campaign is under review. That was pretty easy to set-up as well. I will know more after seeing what the analytics show me.

Martsolf Design

Nov 09, 2024  on Shopify

The experience was fine. I just worry about sharing data for five minutes and then I'm leaving, but you're working. That's all.

AJ simply the best

Nov 09, 2024  on Shopify

very useful for everyone like me using this apps I am a beginner but all i can say is very useful for everyone

My Store

Nov 07, 2024  on Shopify

The site is very well thought out and has many great features that I can’t wait to try. I’d give a six star if they had one

Noel and Twins

Nov 07, 2024  on Shopify

I would recommend TikTok because it's a good place to receive great product reviews. It has completely changed how I enjoy social media. This app is easy to use and always engaging. I love the personalized content. I have learned so many fun hacks and new things. It is also a great platform to connect with people who share my and others' creativity.

Home 4U

Nov 07, 2024  on Shopify

TikTok has been a powerful platform for reaching a larger audience and promoting my Shopify store. The app's algorithm is great at showing content to the right viewers, making it easier to gain visibility. Creating and sharing short, engaging videos has been fun, and I've seen a boost in traffic to my store. However, it can be a bit challenging to keep up with trends and ensure content remains relevant. Additionally, more advanced analytics within the app would be helpful for businesses. Overall, it's a valuable tool for anyone looking to grow their brand

My Store

Nov 06, 2024  on Shopify

The day after I deposited a bunch of money to start running Tik Tok Ads on my Shop, I suddenly get an email saying I have received a ticket with 6 violations for using "other creator's content on TikTok Shop". -- WHICH I ABSOLUTELY DID NOT. And when I clicked on the link the ticket says it's unappealable. It made me so mad that I spent the last 2 weeks creating my own designs, had already posted several videos and finally decided to put $$ into ads and THEN receive this nonsense, and it has the nerve to be unappealable!!!! Pissed me off so much that I immediately deleted my shop and am now trying to get my money back that has not yet been spent on ads! And it's a lot since it had only been a day and a half.

Fossilised Facts

Nov 05, 2024  on Shopify

I have been connecting SM's all day, fighting my way through .... Tik Tok was so quick I didn't realize I had started it

LoveWonz Essentials

Nov 05, 2024  on Shopify

Why not? It’s literally the center of the internet in every aspect. Entertainment, Shop, Idea & most of all seeing different places & different people & different ways of life. & we all come together on TikTok

WowZone

Nov 02, 2024  on Shopify

Es una plataforma muy buena para transmitir ideas creativas , y nos brinda muchas opciones de crecimiento personal / profesional . Es pasa tiempo . Es divertida

Lavely wish

Nov 02, 2024  on Shopify

TIKTOK IS AN ADDICTIVE AND FUN APP THAT LETS ME DISCOVER CREATIVE CONTENT FROM ALL OVER THE WORLD. I LOVE THE WORLD. I LOVE THE VARIETY OF VIDEOS. FROM FUNNY SKITS TO DANCE CHALLENGES AND EDUCATIONAL TUTORIALS. ITS'S A GREAT WAY TO STAY ENTERTAINED AND INSPIRED

Streetwear❌.de

Nov 02, 2024  on Shopify

Leider habe ich noch keine Nutzer Erfahrung, aber allein schon dass es diese Integration gibt, finde ich total toll und das ist es mir eine fünf Sterne Bewertung wert!

BEEFCAKES NYC

Nov 02, 2024  on Shopify

Very easy to start the process. I am still going through some of the details, but hope to finished very soon. Thanks for all the support. Jason

Universal Love

Nov 02, 2024  on Shopify

Setting up the app was easy. Not sure how the rest will work itself out but once I learn more and get to do more with the app, I'll leave a more clear review of what I liked and what I didn't like.

LuvPretty

Nov 02, 2024  on Shopify

Our small business has faced serious challenges setting up on TikTok. This included our shop being dectivated for no reason at all - before we had even started trading on TikTok.

American Backroad Boutique

Nov 01, 2024  on Shopify

I love tiktok,not sure about adding my shopify to tiktok, I haven't seen the fees yet, I am just now setting up my shopify, so we will see.. I don't have a business tiktok anymore, I didn't like the music choice, simply HORRIBLE..

Lux and Flair

Nov 01, 2024  on Shopify

So far so good :) And sooo much easier to setup than Facebook. I will update the review once I have used the ad tools.

Magnifiscents Handmade

Nov 01, 2024  on Shopify

This app has been very easy to use thus far. All I’ve had to do is follow the prompts and it’s done the rest!

The Gypsy Vibez

Oct 31, 2024  on Shopify

Set up was very easy, once I found all my ducks. I recommend having all of your documentation ready to save time. I spent time obtaining an EIN and trying to upload that documentation.

T Styles Online

Oct 30, 2024  on Shopify

it was good and not confusing, im not tech savvy, start to do and learn in my business, i normally gets stuck so this was GREAT!!!

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