the most difficult and nonsensical selling platform / app ive ever dealt with. dont recomend

No support unable to set up business account.

Everything about the Tiktok shop, seller center and product synchronization overall is an absolute disaster. Atrocious user experience, totally convoluted...literally everything and constant errors/crashes. I have to practice deep breathing exercises for 30 minutes before I try and do anything Tiktok shop related. It never works and I still end up infuriated at how terrible the entire experience is. Just gross.

3 orders that were processed and not been paid for. I highly recommend never using this service and stick to ebay, too many hurdles that will leave you out of pocket.

impossible de connecter mon compte tik tok sur mon site toujours des probleme rien ne fonctionne j'etais venu il y a quelque mois et pareil je ne prouverais pas mettre mes produit enfin je vais pas perdre mon temps avec votre site qui ne fonctionne pas

Your app is bias and discriminatory. No other way I can take what I've been through with it. Most ridiculous app I ever dealt with.

I have been trying for months to connect my tik tok shop but it never works. I always have to delete it all and start from the begining because I can never reach the next step. Now its asking for confimation with a code with your number but i never receive a code. I can never contibue to the next step

I've been trying to sync my products for days, and it simply won't sync at all. It won't even load my catalog, so I can't do anything. It just shows me the error code "Request failed with status code 504," but I've checked my connection, cleared caches, tried from other devices and networks... and it still doesn't work. The worst part is that they don't offer any solutions.

It's a bloody nightmare. I can't synchronize with the products in my store so many items have prices that are outdated or descriptions that have been edited. I can't remove deleted items from the mapping page so I get constant reminders that I'm not fully mapped but there is nowhere to delete these things from the app. I can't mass deactivate or delete things that have sold and when I do remove something it still shows in my tiktok store. The whole thing is clunky to use and tells me I've got brand conflicts or copyright issues for using names like Pandora, Chloe and Clio (none of which were pertinent to my items and none of my items were copyright issues but purely because the names have also been used by corporations. I had one order in the time I've been using it and that was cancelled by tiktok without word or reason, no explanation about why the order was rejected by them or how they dealt with it. They may well have upset a potential customer and I've no idea about it.

Extremely frustrating experience with this App. My TikTok ads account gets suspended just minutes after launching any campaign, without any clear reason or meaningful explanation. Their support is essentially non-existent, consisting only of automated bot responses that don’t address the issue. I run the exact same Shopify store and product catalog on Google Ads, Meta, and Pinterest without any problems or policy violations. TikTok is the only platform where this has happened, and unfortunately, there’s no real path to resolution.

son unos ladrones, una vez añades saldo a la cuenta la suspenden y no te hacen reembolso

TikTok app will not sync my products, their FAQ says to contact TikTok support if sync fails, TikTok support is completely useless and sends me on a "contact us" loop for over 2 weeks and achieves nothing.

It was a terrible experience. I never got the issue to set up Tiktok on my store resolved. I would not recommend using Tiktok.

Issues with Trackind Code Sync and Sync from Orders.. my Tickets are since 5 Days open and no solution.