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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,549)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

My Store

Apr 11, 2025  on Shopify

I dont want to say, that it was hard. I'm also taking an online course so it took me some time to get it right

Cocoon Paris

Apr 09, 2025  on Shopify

Des petites galères quand même dans le paramètrage et des trucs pas très logiques mais bon

Lase Babe

Apr 09, 2025  on Shopify

Street Style dal 1998

Apr 01, 2025  on Shopify

CONFIGURAZIONE SEMPLICE, AGGIUNTA PRODOTTI ESTENUANTE

88 Windows & Doors

Mar 29, 2025  on Shopify

Take too long and complicate.

Concept Decor

Mar 26, 2025  on Shopify

Wumela Boutique

Mar 25, 2025  on Shopify

bopari

Mar 20, 2025  on Shopify

good

The Travelers Jewels

Mar 19, 2025  on Shopify

Its okay. There's a lot of steps and repeating the same information so many times in so many different places. It takes days for approvals and requests. It's been a frustrating experience. I'm not an idiot either.

RetroPocket-MvRY

Mar 13, 2025  on Shopify

È molto comodo

Useful Things

Mar 10, 2025  on Shopify

DIGAL DIGIT

Mar 08, 2025  on Shopify

pratique

Rich Nuts

Feb 27, 2025  on Shopify

Until We Change

Feb 26, 2025  on Shopify

The set up process was not the easiest somewhat not user friendly but I managed to get through it

Oui Soap

Feb 26, 2025  on Shopify

ELSHA - THE ARISTOCRAT OF PERFUME AND COLOGE

Feb 21, 2025  on Shopify

Took me half day of time and couple days to get this set up. Some products still not locked into the correct category

The Lifestyle Vault

Feb 16, 2025  on Shopify

I did struggle a bit and I am still learning.

Monogram Proper Designs

Feb 16, 2025  on Shopify

Hard to set up password. Confusing on how to set up personal and business.

miki-jewelry

Feb 08, 2025  on Shopify

Tez N Plz

Feb 01, 2025  on Shopify

good so far!

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