Taranker.Com Logo
TikTok logo

Customer reviews: TikTok

Develop by TikTok Inc.

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (9,785)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

VENDRIZ

Jun 27, 2025  on Shopify

ASheikh

Jun 27, 2025  on Shopify

Magnetella Paris

May 15, 2025  on Shopify

Un peu compliqué et trop de comptes différentes Tiktok Shop, Tiktok Ad Manager, Tiktok Business manager, tout ça pour qu'ils soient interconnectés mais chacun a son processus d'identification distinct et avec des délais de validation variés. Il serait plus intéressant de tout rationnaliser dans un seul outil.

Footapapa

Apr 27, 2025  on Shopify

mes produits sont depuis trois semaines "en cours de vérification" et j'aimerais qu'une assistance me dise pourquoi et ce qu'il faut faire

Mattlgeo

Apr 08, 2025  on Shopify

I trying this app, but don't have a response at this time.

FLEX-FITS COLLECTIONS

Mar 23, 2025  on Shopify

nice one . i love it with good audience generator. thanks for you good works

Medik One Street

Feb 24, 2025  on Shopify

glitches when setting up business account prevented complete set up., No way to work around

SARA DENIM

Feb 14, 2025  on Shopify

Nydesignshopdk

Dec 20, 2024  on Shopify

CLOT Fitness Wear

Dec 03, 2024  on Shopify

Instalarla es sencilla, ahora falta ver los resultados de esta instalacion.

Dollober

Dec 01, 2024  on Shopify

it's my first time on tiktok ads I hope it will be supportive app

Cozy Scents

Dec 01, 2024  on Shopify

I've had such a hard time using this plug in with Shopify. It doesn't really work when you have different SKUs. I've opted to just manage separately. I wish I could figure a way to work together but it's add more work vs. supporting.

CatDog

Nov 24, 2024  on Shopify

Not sure yet. This is my test phase. Let you know in next survey

4 Peace Love

Nov 19, 2024  on Shopify

Have submitted for help a couple of times now through support and noone gets back with you.

La Montagne

Nov 04, 2024  on Shopify

Social Riiz

Oct 23, 2024  on Shopify

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

Enjoy safari

Sep 29, 2024  on Shopify

RICHARD'S STORE

Sep 27, 2024  on Shopify

Danger Close Apparel

Sep 27, 2024  on Shopify

Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door. Other than that, the app is stable and works as intended.

fashion_1702

Sep 20, 2024  on Shopify

Great work

Scroll to Top