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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Bounce25

Nov 18, 2024  on Shopify

Seemed to integrate easily with Shopify, I’m no expert at this since it’s my first store but seems to be very easy to setup tic toc store to start uploading videos

City Crawl Adventures

Nov 17, 2024  on Shopify

While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.

All Products 301

Nov 17, 2024  on Shopify

set up was smooth as silk the reviews you get from here rock there are so many people and awesome products to check out why go any other place than tiktok ?

Holistic Healing Institute

Nov 17, 2024  on Shopify

This was a very easy set up. They made it seamless. I am excited to see the sales that I will get through my TikTok shop. I have loved Shopify for years. They have always been an incredible company to work with. So excited for the future now that we have Collab together with TikTok.

G&L

Nov 16, 2024  on Shopify

Rating: ★★★★★ Review: The TikTok Shopify app is a fantastic tool for driving traffic and boosting sales. The integration is seamless, and setting up campaigns is straightforward, even for someone new to advertising on TikTok. The audience targeting features are precise, and the analytics provide clear insights into performance. I’ve noticed a significant increase in engagement and conversions since using this app. Highly recommend it to any e-commerce business looking to reach a younger, highly active audience!

OfficialHoodieStar

Nov 16, 2024  on Shopify

Although my knowledge of TikTok is limited, I've had a pretty good experience with TikTok. I look forward to learning more about TikTok and how i can use this platform to enhance my business through the exposure from the TikTok family.

J Croix Gifts

Nov 16, 2024  on Shopify

Had issues trying to set up for months. But it looks like the setup has been greatly improved. Hopefully it will be smooth sailing from here.

Vitality Beauty Health

Nov 16, 2024  on Shopify

little confusing with multiple types of accounts, like regular, business, or ad accounts. Should be a smoother setup with less steps.

CG Handcrafters

Nov 16, 2024  on Shopify

I love how easy to was to set it up, I have very limited knowledge about all of this and it worked out just fine

Ts1stShop

Nov 16, 2024  on Shopify

the admin an seller apps do not sync right. making it truly so difficult to to manage products. the apps need to be fixed big time.

fitnessstore

Nov 15, 2024  on Shopify

Está aplicación es increíblemente buena y muy productiva para todo el que la usa, pero el problema es que te puedes tirar varias horas al día viéndolo sin darte cuenta.

GoSmart

Nov 15, 2024  on Shopify

pudieran entregar un video de configuración sería genial, así la información se genera con mas confianza.

CurvaXL

Nov 15, 2024  on Shopify

shopify te guia de forma clara a través de la instalación de sus apps. Así es muy fácil conseguir tus objetivos.

J Custom Builds

Nov 13, 2024  on Shopify

I really like Tiktok because of it's large worldwide audiance. It seems to be the most popular social media outlet right now in the world. It's a great way to communicate and meet new people in the United States and worldwide.

Turincononline

Nov 13, 2024  on Shopify

No puedo dar una respuesta concreta, ya que estoy recien usando la aplicación. Espero tener éxito y que la aplicación sea amigable.

Box of 9 Magnets

Nov 13, 2024  on Shopify

I must say it was extremely easy to set up. Now fingers crossed that it would continue to be that easy!

Librería Airarte Bookstore

Nov 13, 2024  on Shopify

Hasta ahora todo va bien, pienso que es una aplicación que puede ayudar a hacer publicidad a todo tipo de empresas, sobre todo a los nuevos emprendimientos que buscan hacerle publicidad a sus productos de forma creativa.

Only@

Nov 13, 2024  on Shopify

Mi experiencia tiene un gran tropiezo, y es que por mas que he mandado mi identificación otorgada por el estado de la Florida, como es un ID del gobierno, pero no es una licencia de conducir, me dicen que no y por mas que les he puesto lo que oficialmente se establece como Real ID en la Florida, sigo con el problema, por lo demás, me encanta la plataforma y tienen un gran trabajo

Chagarro-Stuff

Nov 12, 2024  on Shopify

I've had a very good experience with TikTok. I like the personalized content, and I've learned so many fun hacks and new things. It's a great platform to connect with people who share my and others' creativity.

Yasser-Mart

Nov 11, 2024  on Shopify

"I highly recommend TikTok products for their creativity and quality. Whether it's unique merchandise or tech accessories, TikTok's product line offers something fresh and fun for every fan. The designs are trendy, and the quality is top-notch, making them a great way to express your love for the platform. Whether you’re looking for stylish apparel or cool gadgets, TikTok products make it easy to show off your TikTok spirit in style!"

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