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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,655)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

My Store

Nov 22, 2024  on Shopify

Everything smooth,i thought there will be any problem creating my accnt because i live outside US of A..Thank you so much

FEUSSI.LLC

Nov 22, 2024  on Shopify

Tiktok ramène toute l'actualité du monde chez vous en terme de tendance, nouveauté, grace à sa façon toujours innovante de faire la pub. Adorable, oui!

Eshop Trend

Nov 22, 2024  on Shopify

I will definitely recommend this App to others as it was easy to integrate with my Shopify store www.eshoptrend.co.uk This App is user friendly.

All Things Possible Prints

Nov 21, 2024  on Shopify

Easy and quick. I enjoy all the informational points and the step by step walk throughs for people like me who have never done this before

Tecno Futuro

Nov 21, 2024  on Shopify

Para crear la campaña desde la página de Shopify es perfecta y fácil y rápida para hacerla, me gusta.

David's Garden Seeds®

Nov 21, 2024  on Shopify

Got stuck on the phone number. The system automatically populate with hyphens. Kept getting error code but would not tell me what it was. Spent time trying to find out. Did several things people said to try. Finally I just decided to remove the hyphens. It worked. Wasted an hour figuring this out. A notice saying no to use hyphens would have been nice.

comprasenline.shop

Nov 21, 2024  on Shopify

Me encanta, porque si lo comparamos con, Facebook, esta plata forma es mucho más sencilla de manejar. Estoy satisfecho con esta plataforma al 100 por ciento.

My Store

Nov 20, 2024  on Shopify

I’m new to tik tok shop and Tik tok affiliate so I’m learning I need more guidance but I’m loving and thriving through it

The Shop Finds

Nov 19, 2024  on Shopify

I'm so happy for this happening, I mean I'm really thankful and appreciate you guys for this kind of things, this really a big help to us to make our e commerce more successful. Thank you!!

Ts Random Shop

Nov 19, 2024  on Shopify

Setting up your tiktok and tiktok shop is not hard at all, and tiktok offers alot of information to help you.

Black Diamond Concerns Inc

Nov 19, 2024  on Shopify

It seems easy to set up at first, but my store does not migrate to TikTok as it should. It has been asking me about a warehouse (there is no other warehouse, so not sure what other information it needs). As to the store, it is not functional. It basically is requesting that I recreate my store item by item and repost it into TikTok (they call it "syncing", but I am actually having to go item by item, putting a new picture, updating information...basically recreating my store all over again. The idea is good, but needs work. I was hoping to deploy this sooner. I will update my feedback when the app is more user-friendly.

God's Gurl Covenant Armor

Nov 18, 2024  on Shopify

It has been a great platform so far to help me reach my target audiences. And I am yet learning the platform to build my audience and share my content.

QBonita

Nov 18, 2024  on Shopify

Consente agli utenti di esprimersi, scoprire nuove contenuti e connettersi con una comunità globale. é importante sempre usare la app in modo responsabile.

Bounce25

Nov 18, 2024  on Shopify

Seemed to integrate easily with Shopify, I’m no expert at this since it’s my first store but seems to be very easy to setup tic toc store to start uploading videos

Holistic Healing Institute

Nov 17, 2024  on Shopify

This was a very easy set up. They made it seamless. I am excited to see the sales that I will get through my TikTok shop. I have loved Shopify for years. They have always been an incredible company to work with. So excited for the future now that we have Collab together with TikTok.

All Products 301

Nov 17, 2024  on Shopify

set up was smooth as silk the reviews you get from here rock there are so many people and awesome products to check out why go any other place than tiktok ?

City Crawl Adventures

Nov 17, 2024  on Shopify

While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.

Ts1stShop

Nov 16, 2024  on Shopify

the admin an seller apps do not sync right. making it truly so difficult to to manage products. the apps need to be fixed big time.

Vitality Beauty Health

Nov 16, 2024  on Shopify

little confusing with multiple types of accounts, like regular, business, or ad accounts. Should be a smoother setup with less steps.

J Croix Gifts

Nov 16, 2024  on Shopify

Had issues trying to set up for months. But it looks like the setup has been greatly improved. Hopefully it will be smooth sailing from here.

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