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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,655)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

OfficialHoodieStar

Nov 16, 2024  on Shopify

Although my knowledge of TikTok is limited, I've had a pretty good experience with TikTok. I look forward to learning more about TikTok and how i can use this platform to enhance my business through the exposure from the TikTok family.

G&L

Nov 16, 2024  on Shopify

Rating: ★★★★★ Review: The TikTok Shopify app is a fantastic tool for driving traffic and boosting sales. The integration is seamless, and setting up campaigns is straightforward, even for someone new to advertising on TikTok. The audience targeting features are precise, and the analytics provide clear insights into performance. I’ve noticed a significant increase in engagement and conversions since using this app. Highly recommend it to any e-commerce business looking to reach a younger, highly active audience!

CG Handcrafters

Nov 16, 2024  on Shopify

I love how easy to was to set it up, I have very limited knowledge about all of this and it worked out just fine

GoSmart

Nov 15, 2024  on Shopify

pudieran entregar un video de configuración sería genial, así la información se genera con mas confianza.

fitnessstore

Nov 15, 2024  on Shopify

Está aplicación es increíblemente buena y muy productiva para todo el que la usa, pero el problema es que te puedes tirar varias horas al día viéndolo sin darte cuenta.

CurvaXL

Nov 15, 2024  on Shopify

shopify te guia de forma clara a través de la instalación de sus apps. Así es muy fácil conseguir tus objetivos.

Turincononline

Nov 13, 2024  on Shopify

No puedo dar una respuesta concreta, ya que estoy recien usando la aplicación. Espero tener éxito y que la aplicación sea amigable.

Only@

Nov 13, 2024  on Shopify

Mi experiencia tiene un gran tropiezo, y es que por mas que he mandado mi identificación otorgada por el estado de la Florida, como es un ID del gobierno, pero no es una licencia de conducir, me dicen que no y por mas que les he puesto lo que oficialmente se establece como Real ID en la Florida, sigo con el problema, por lo demás, me encanta la plataforma y tienen un gran trabajo

Librería Airarte Bookstore

Nov 13, 2024  on Shopify

Hasta ahora todo va bien, pienso que es una aplicación que puede ayudar a hacer publicidad a todo tipo de empresas, sobre todo a los nuevos emprendimientos que buscan hacerle publicidad a sus productos de forma creativa.

J Custom Builds

Nov 13, 2024  on Shopify

I really like Tiktok because of it's large worldwide audiance. It seems to be the most popular social media outlet right now in the world. It's a great way to communicate and meet new people in the United States and worldwide.

Box of 9 Magnets

Nov 13, 2024  on Shopify

I must say it was extremely easy to set up. Now fingers crossed that it would continue to be that easy!

Chagarro-Stuff

Nov 12, 2024  on Shopify

I've had a very good experience with TikTok. I like the personalized content, and I've learned so many fun hacks and new things. It's a great platform to connect with people who share my and others' creativity.

Yasser-Mart

Nov 11, 2024  on Shopify

"I highly recommend TikTok products for their creativity and quality. Whether it's unique merchandise or tech accessories, TikTok's product line offers something fresh and fun for every fan. The designs are trendy, and the quality is top-notch, making them a great way to express your love for the platform. Whether you’re looking for stylish apparel or cool gadgets, TikTok products make it easy to show off your TikTok spirit in style!"

Turn On Shop

Nov 10, 2024  on Shopify

I set this up on my new Shopify store. It seemed to integrate quite easily. (Compared to other ad apps). My first campaign is under review. That was pretty easy to set-up as well. I will know more after seeing what the analytics show me.

AJ simply the best

Nov 09, 2024  on Shopify

very useful for everyone like me using this apps I am a beginner but all i can say is very useful for everyone

Martsolf Design

Nov 09, 2024  on Shopify

The experience was fine. I just worry about sharing data for five minutes and then I'm leaving, but you're working. That's all.

Home 4U

Nov 07, 2024  on Shopify

TikTok has been a powerful platform for reaching a larger audience and promoting my Shopify store. The app's algorithm is great at showing content to the right viewers, making it easier to gain visibility. Creating and sharing short, engaging videos has been fun, and I've seen a boost in traffic to my store. However, it can be a bit challenging to keep up with trends and ensure content remains relevant. Additionally, more advanced analytics within the app would be helpful for businesses. Overall, it's a valuable tool for anyone looking to grow their brand

Noel and Twins

Nov 07, 2024  on Shopify

I would recommend TikTok because it's a good place to receive great product reviews. It has completely changed how I enjoy social media. This app is easy to use and always engaging. I love the personalized content. I have learned so many fun hacks and new things. It is also a great platform to connect with people who share my and others' creativity.

My Store

Nov 07, 2024  on Shopify

The site is very well thought out and has many great features that I can’t wait to try. I’d give a six star if they had one

My Store

Nov 06, 2024  on Shopify

The day after I deposited a bunch of money to start running Tik Tok Ads on my Shop, I suddenly get an email saying I have received a ticket with 6 violations for using "other creator's content on TikTok Shop". -- WHICH I ABSOLUTELY DID NOT. And when I clicked on the link the ticket says it's unappealable. It made me so mad that I spent the last 2 weeks creating my own designs, had already posted several videos and finally decided to put $$ into ads and THEN receive this nonsense, and it has the nerve to be unappealable!!!! Pissed me off so much that I immediately deleted my shop and am now trying to get my money back that has not yet been spent on ads! And it's a lot since it had only been a day and a half.

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