Taranker.Com Logo
TikTok logo

Customer reviews: TikTok

Develop by TikTok Inc.

The Shopify TikTok app helps merchants integrate TikTok marketing tools directly into their Shopify stores, enabling seamless ad campaigns and shoppable videos. Reading customer reviews can help you decide if this app is the right fit for your eCommerce strategy.

Reviews (9,785)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Pacific Drift Apparel

Jun 08, 2025  on Shopify

TikTok has completely transformed my business by offering a platform full of creativity, reach, and engagement. It's the perfect place to connect with my audience and showcase my brand in a fun, innovative way

New and Trending Shop

Jun 08, 2025  on Shopify

A great way to sync from your TikTok Shop to your Shopify Store and vice versa. Especially handy if some products can not be synced to your TikTok shop due to publishing restrictions, this overcomes that, simply sync those products to Shopify then transfer them over to TikTok shop.

I Belli Capelli - Brasil

Jun 06, 2025  on Shopify

O aplicativo chegou para somar! É fácil de acessar e de usar, o que facilita muito para quem está começando ou quer expandir seus negócios. Além disso, a interface do TikTok Seller Brasil está muito intuitiva e prática, o que ajuda a agilizar as vendas e criar oportunidades. Até agora estou gostando bastante e, com certeza, espero por muitas parcerias incríveis daqui pra frente!

Soul Flow Apparel

Jun 03, 2025  on Shopify

I work in I.T. full time and I can't figure out this stupid app. First once I connected my Shopify to Tiktok it started trying to sync my whole product list. I had no say what so ever. So of course you start getting sync errors when it's trying to add over 1000 items at once without you even setting anything up. So after handling that I created a template to test out. Created it and then its not even an option when trying to sync a product. I can see them in templates setting, but nothing shows up when editing the products. Now I can't even add a product without receiving some type of error, and no customer service whatsoever.

Mano Pipas

Jun 02, 2025  on Shopify

Exelente aplicativo, fácil de configurar, basta seguir passo a passo todos os procedimentos. Com sua loja no tik tok shop suas vendas seram certas. Para isso basta acessar a plataforma tik tok é começar a vender para ontem. Venha fazer parte da nossa empresa.

Keven Craft Rituals

Jun 01, 2025  on Shopify

I've tried for a year to get my TikTok shop connected to Shopify and today I ate up and its working?!

Novedades Encanto

Jun 01, 2025  on Shopify

La configuración de TIKTOK fue fácil e intuitivo... Espero que los resultados permitan calificar la aplicación de genial a excelente.

Clothing by CAETHELS

Jun 01, 2025  on Shopify

I have been suspended on both of my store. I cannot find a reason and I i'm limited to resource. to fix the issue.the situation been, very crazy and difficult

Terry's home

May 31, 2025  on Shopify

Attivare TikTok Shop è stato molto più semplice e veloce del previsto! L’interfaccia è intuitiva e la procedura guidata mi ha accompagnato passo dopo passo senza intoppi. In pochissimo tempo ho potuto caricare i prodotti di Terry’s Home e iniziare a vendere. Ottimo anche il supporto fornito durante la configurazione. Un’ottima opportunità per far conoscere il brand a un pubblico nuovo e coinvolto. Esperienza davvero positiva!

TrendHive

May 31, 2025  on Shopify

This app was straightforward to set up and helped me capture more sign-ups from TikTok traffic. The customization options are good, and it integrates smoothly with Shopify. I especially liked how I could add a discount offer after sign-up to boost conversions.If you want a simple way to grow your email list, especially from social media like TikTok, this app works well. It’s mobile-friendly and doesn’t overwhelm visitors with too many fields. A little more flexibility in styling would be nice, but overall it’s solid.

GlowCheek

May 30, 2025  on Shopify

TOUT EST CLEAN JUSTE POUR CE CONNECTER C4EST COMPLQIUER JE RECOIS PAS TOUT LE TEMPS LES CODES DE VERIFICATIONS

VaënysFrance

May 29, 2025  on Shopify

installation très rapide, très facile à remplir, cela ma pris quelques minutes, j'espère avoir plus de clients pour ma boutique . Merci pour mettre des applications simple et sans prise de tête

Jewelry And Perfumes

May 28, 2025  on Shopify

You work long and hard to establish a presence, and as soon as you start to earn some orders they will give you meaningless violations and hold your funds for 365 days! All my orders have been shipped and delivered without a single issue. Now after months of selling, they ask for intrusive personal information even when they have already verified the business and have all the business certifications and tax documents. If there was ever an issue, why would you let me start to sell in the first place? They have ZERO customer service and support. I will close the TikTok Shop and uninstall the app.

Silté Skincare

May 28, 2025  on Shopify

Easy to set up and connect with Shopify. Pixel was created automatically and everything linked in minutes. Smooth experience — ready to run my first campaign!

SANUK

May 27, 2025  on Shopify

Al momento sembra positiva, molto intuitivo, facile e pratico. Perfetto per incentivare spero le vendite e aumentare la presenza online.

G&D Creations

May 23, 2025  on Shopify

I have been going back and forth with support over issues with a error message whenever I try to manage anything on the site. Absolutely ZERO help has been given to correct this issue. Its beyond frustrating especially when it took me forever to be approved for a tiktok shop. They need to do better. Very unsatisfied.

Gutter All

May 21, 2025  on Shopify

Easy and straight forward. I like that it’s all built in. Also, through TikTok you need to gain followers first but doing it through Shopify your able to setup shop right away.

JABFOX

May 21, 2025  on Shopify

très pratique, clair, nous avons accès à une multitude d'informations très complètes pour gérer au mieux ses campagnes publicitaires.

Gemini_X Creations

May 21, 2025  on Shopify

Terrible. put in ticket and followed process, product categories will not work, templates will not work and their only answer (they've told me multiple times to do and then decided they wanted me to submit screen recordings of me doing it because they didn't believe me and then closed the ticket without resolution) was to clear the cache and use an incognito browser. Absolute Garbage.

PlayMakar

May 20, 2025  on Shopify

Customizing the dataset for TikTok and meeting its specific requirements is still a challenging process, but it's come a long way compared to previous years. I've seen meaningful improvements in the platform, and overall, I feel optimistic about how we've set up PlayMakar products on TikTok Shop.

Scroll to Top