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Customer reviews: Swym Wishlist Plus

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Naomi Murrell

Nov 17, 2024  on Shopify

The Wishlist Plus team provide excellent support, are easily accessible and understand the need to integrate the app's look and feel seamlessly within our store's aesthetic. Very happy we chose to go with Wishlist Plus for our store, as it offers a streamlined, enhanced online shopping experience for our customers. Thanks Swym!

sskein

Nov 17, 2024  on Shopify

Trying their app for the first time. I saw the upgrade had a special discount, so I signed up for it. However, the billing was inaccurate as they billed me for the regular rate. When I reached out to the team, they honored that particular rate. Thank you, Wishlist Plus. This goes a long way and shows your integrity.

Bitmap Books

Nov 17, 2024  on Shopify

A great app. Needed some tweaks made to meet our requirements, and the team were happy to accommodate. Would recommend.

Vainilla Lingerie

Nov 16, 2024  on Shopify

Impossible remove the icon, its not working.... its not useful.... please remove it from my store please....

rb Fitwear

Nov 11, 2024  on Shopify

Die App ist wirklich super und bietet den Nutzern eine bessere UX. Aber das beste ist der tolle Support! Sofern etwas am Design oder Funktionalität nicht stimmt wird einem direkt geholfen und sogar kostenfrei ein custom Design umgesetzt. Kann diese App daher uneingeschränkt weiterempfehlen!

Snap Beauty

Nov 11, 2024  on Shopify

The worst customer support I have seen, and I have seen a lot of people, these guys are first of all late to answer, then only repeat the same solutions again and again and again, feels like I am talking to AI. Seriously only add this app if you want hassle

Bella Mia

Nov 10, 2024  on Shopify

Wow this app is incredible!! I had better customer service with them than apps I paid 10 times as much for. They really do make it simple to install and customize their features for your theme. Way to go SWYM!

CLEAN CAUSE

Nov 10, 2024  on Shopify

We've had a great experience using Wishlist Plus so far! It was incredibly easy to set up and the team has been very helpful with any questions or requests that we have. We would definitely recommend them!

Yunjia Decor

Nov 10, 2024  on Shopify

Wishlist Plus has everything I need for my site, and it's worked beautifully so far. It's customizable, and the support is 5 stars!

TABU CBD

Nov 07, 2024  on Shopify

Amazing customer service with quick responses. A special thank you to Vijaya. They helped me customize my home page and the customer experience, perfectly suiting my needs.

HERTH

Nov 06, 2024  on Shopify

Excellent app and fantastic support! The Wishlist app has been a great addition to our store, and the team behind it has been incredibly supportive. They responded quickly and efficiently to any questions or issues we encountered, providing effective solutions right away. Their problem-solving skills and responsiveness exceeded our expectations. Highly recommend this app to anyone looking to enhance their online store with a reliable wishlist feature!

Elizabeth Bradley UK

Nov 05, 2024  on Shopify

Support team was quick to resolve an issue we had. Our customers really enjoying having the wishlist functionality and it give us good insight into which products our customers are most excited about.

CG Jewellery

Nov 05, 2024  on Shopify

The app has good support and a fast response rate and made adjustments to suit my website. Works well on desktop and mobile, and will look at using this app long term .

Melyr

Nov 03, 2024  on Shopify

Comprehensive tool for anything wishlist related and super happy with the prompt support who helped us with all our requirements and even setting them up.

Bijoux Dreaming

Nov 01, 2024  on Shopify

Excellent customer service by Aaryan, very clear instructions given when I had queries. Great follow up also!

Stash

Oct 31, 2024  on Shopify

I just installed the wishlist plus app, it was super easy to set up and looks great. I had one request to make a change and they addressed it right away! I couldn't be happier!

Golden Lychee

Oct 29, 2024  on Shopify

The customer service is off the charts good. They go above and beyond to help you with anything that pops up. I could not recommend this App more highly. The App itself is wonderful and works great. Need to play around with it a bit and figure a few things out, but overall an easy App to navigate.

MUSASHI

Oct 28, 2024  on Shopify

Dash at Swym was great! He got the app integrated with our Shopify store and went the extra mile to troubleshoot and customize it for our setup.

MERA MERAH

Oct 26, 2024  on Shopify

I recently had the pleasure of working with Priyanka from the Wishlist Plus help desk, and I can't speak highly enough of her assistance. She helped me make some visual adjustments to my wishlist on Shopify, and her support was outstanding. Priyanka was super helpful, providing clear guidance and solutions tailored to my needs. Her responses were not only prompt but also on point, making the entire process smooth and efficient.

Good Grief Refillery

Oct 21, 2024  on Shopify

I've just downloaded the app and was already very impressed with the customer service. Not only the quick response, but the attention to detail and willingness to help with customization. I am very excited to have this option available to my customers!

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