We’ve implemented both Wishlist Plus and Gift Lists & Registries from Swym, and the experience has been outstanding. What has set them apart is not only the apps themselves, which are robust, intuitive, and deliver exactly what we need, but the level of support and development expertise behind them. The Swym team (both support and developers) have consistently gone above and beyond to help us customise the UX for our unique business needs. Some of this work has been paid, but much of it was provided without charge, and in every case the speed, quality, and turnaround time have been exceptional, far beyond what we’re used to seeing from app developers. We’ve been genuinely impressed, and would highly recommend these apps to anyone looking for wishlist or registry functionality backed by a team that truly cares about their customers’ success.

The app might look good, but their support is an absolute nightmare. Getting any real help takes forever (probably because of the time difference), and every time it’s a different person who clearly hasn’t read the previous messages. Tickets get raised and then just sit there with zero updates. Instead of an actual solution, you just get bombarded with useless automated replies. It’s infuriating.

Very good app! Customers are utilizing it, and their support is quick and helpful. We will keep on using it. Can highly recommend them.

The app looks great - but getting any help from their support team takes a long time (I'm assuming due to time difference) and there is no continuity for which member of staff assists. Getting a response to anything takes a long time.

They got back to me and managed to fix the issues that i needed them to! Was just a bit frazzled when they suddenly went uncontactable. Customer service is still excellent. Just hopefully their chat won't go on the fritz again! ----- Just wondering if anyone else is facing a problem with the chat function? i can't seem to get in contact with them at all now for a problem that's been a ticket for a couple of days because the chat isn't available. ---- the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

Perfect support for even the smallest and most custom demands, nothing is met with a no. Service is top class. I've had the pleasure to work with Srihari on various changes the last year, where everything we've been requesting has been fulfilled. Highly recommend.

Just wondering if anyone else is facing a problem with the chat function? i can't seem to get in contact with them at all now for a problem that's been a ticket for a couple of days because the chat isn't available. ---- the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

Great app! Great support. These guys do not mess around when it comes to support. They did great with the integration and did not say no to any of the requests. Shout out to this app and these guys.

The Wishlist Plus App is easy to install and manage. We installed it less than a month ago, and the results are promising; our customers really use this feature a lot, and it helps us target them easily with reminders, restock, and soon-out-of-stock emails designed in our Klaviyo account. Big thank you to their customer support team, who are helpful and reactive.

Solid app with helpful support We've been using Swym Wishlist Plus on our Shopify store and found it to be a useful tool for allowing customers to save items for later. The setup was fairly straightforward, and it integrates well with our theme. The support team has been responsive and helpful when we've needed assistance, particularly with some minor customisations. Overall, a reliable app with good support behind it.