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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,436)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Écru Doux

May 19, 2025  on Shopify

I was delighted with their excellent support. Dharuneswar was one of the best engineers I have ever worked with, and very dedicated and patient, listening to my requests. Dharuneswar kindly took the time and effort to satisfy me with the quality of the layout and font. I highly recommend Wishlist Plus for people using Shopify. Their aftercare is excellent.

POP ART BANANAS

May 19, 2025  on Shopify

日本語の翻訳だけでなく、サイト上でのappの見え方部分もとても細かいリクエストに応えていただけました。対応も大変早く助かりました。

Only Dads USA

May 18, 2025  on Shopify

Since integrating Wishlist Plus on our website, we’ve seen a boost in customer engagement and repeat visits. The app is clean, intuitive, and works seamlessly with our theme. Our customers love being able to save their favorite dad gear—and we love the insights it gives us. Setup was a breeze, and support has been top-notch. Highly recommend for any store looking to turn browsers into loyal buyers.

Sweatband

May 08, 2025  on Shopify

The app works well, but what truly sets it apart is the outstanding support. Huge thanks to Matthew and Aaryan for their exceptional help!

JUSTSTANDART

Apr 19, 2025  on Shopify

A highly effective app! It’s very easy to use, and the support team was extremely helpful with our questions and the small customizations we wanted to make. Huge thanks to the entire team. Any store looking to add a wishlist feature can use this app without hesitation.

Knot Another Hat

Apr 18, 2025  on Shopify

So quick and easy to set up, got it working in under an hour and had 2 questions, both of which were handled in minutes by support.

Flower Moxie

Apr 14, 2025  on Shopify

I can't say enough good things! Great app that our customers love and fantastic support when we hit some snags. Definitely recommend!

Eva's Used Books

Apr 11, 2025  on Shopify

The Wishlist App is exactly what I needed—simple to install, works smoothly, and looks great on my store. Customer support is fast and genuinely helpful. Highly recommend.

PrettyGirlsBoutiique

Apr 10, 2025  on Shopify

The customer service is amazing, they respond fast. Also they’ve helped me set up the wishlist in my store as I wasn’t sure how to. Also they’re very patient when address your issue. Love their app and their customer service.

Matters of Taste

Apr 09, 2025  on Shopify

Great service from the Swym Team - they got onto fixing a problem we had with the wishlist display. A quick online meeting was set up and the solution took about 24hours to implement. Thanks!

ekookaburra

Apr 04, 2025  on Shopify

After researching the best Wishlist App to install on our website I was attracted to Wishlist Plus because of the Klaviyo integration and also the mention of how good the customer service was on the reviews. I have to say I was happily surprised at how good the customer service was that I experienced personally when I had this app installed. Excellent Service. Thanks to the Swym team.

Plaids Cocooning

Apr 02, 2025  on Shopify

Very nice app and kind customer services, they are really convenient and answer to any problems quickly. Highly recommend.

RED RUN

Apr 01, 2025  on Shopify

Very fast and supportive - I had a slight improvement I needed making. I contacted the help desk and the response time was very fast. Highly recommend this service.

Sandy Snoots

Apr 01, 2025  on Shopify

Leandra was so helpful in making the app integrate seamlessly with our theme. They really went above and beyond to fine-tune our customisations. Amazing customer service!

Chess House

Mar 29, 2025  on Shopify

The devs have been super responsive for customizations that fit our customers better. Out of the box it has been so much better as well.

Bell St

Mar 28, 2025  on Shopify

We contacted them to make an amendment on the wishlist notification pop up text that appears on our website. We received a response immediately and the issue has been resolved within a few hours! They have been extremely responsive and helpful in resolving the issue. The wishlist app works really well within our Shopify store and appears seamless as part of our customer journey.

Suzie and Co.

Mar 25, 2025  on Shopify

I needed something free as my store is very small/not a lot of traffic right now, but a good app that I can upgrade when my store grows. This app does everything I wanted, including the heart icon on the collections and quick views, AND without having to mess with any coding! I understand some coding, but not well enough to tinker with it like other wishlist apps expect to enable that feature, so this was a HUGE win! Some other wishlists even wanted access to my store in order to enable the feature--perhaps they were legit, but I didn't like the sound of that, so I looked for an app that was made for Shopify, and found this one. I had some problems at first, and after contacting tech support, they got back to me extremely fast. I even discovered before hearing back from them that I just needed to clear my browsing history and refresh Shopify, and it fixed a little glitch happening, so there really wasn't any problem-just my browser. Now it's all working fantastic! This even works with products with variants--SO awesome!! Thank you for a great app!

Holzwerk

Mar 24, 2025  on Shopify

Everything fine! The customer service helped out quickly with a solution! Thank you and best regards!

Atelier Rebul

Mar 20, 2025  on Shopify

Out of all the wishlist apps we've tried so far, this is the best one yet in our experience. Support is top notch, big shout out to Vatsalya, you are the best! :D

Marilyn Brogan Jewelry

Mar 13, 2025  on Shopify

Excellent support - I had a question and received a quick, friendly response and easy to follow instructions!

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