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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,442)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Potesta Designs Shop

Jun 10, 2025  on Shopify

Support is amazing, we are still in testing phase but any time I have tried to reach support the have solved all my questions and beyond. App is integrating well for the purpose we need :)!

My Nook

Jun 09, 2025  on Shopify

Such a responsive team! Excellent assistance with some small customisations and really happy with how the App is working so far.

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

Jun 07, 2025  on Shopify

I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly. It works on the first page of the collection, but NOT on the second page. It does NOT work in the "You may also like" section below the product detail page. When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work. On collection and product pages, the favorite/like count appears only after 5–10 seconds. I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected? The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business. Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.

you look perfect

Jun 03, 2025  on Shopify

I was not happy. Much too complicated, thousands of options I dont need and what I set up in the app was not working so the support had to code all. After 2 days of trying I was so unhappy I deinstalled it. Also no beautiful layout on wishlist page :-( If you only want hearts on products and one wishlist page, your are wrong here!

WE-AR

Jun 03, 2025  on Shopify

Dipayan was the most helpful customer service rep I may have ever encountered. He got the app styled exactly how we wanted, was incredibly patient with multiple design changes, and went above and beyond to get the app integrated across multiple device layouts. 5/5!

Elenorra

Jun 03, 2025  on Shopify

Unparalleled support team who went above and beyond by installing the app on my behalf, including adding the code. Extremely quick turnaround and a seamless experience. Thank you Tejesh

Cherri Cherri Pow Pow

May 31, 2025  on Shopify

The Swym Wishlist app provided us with all the functionality and support we needed to include a fully functional Wishlist feature with our online store's launch! Additionally the customer service and support we received was swift, accurate and truly went above and beyond for us! High recommended to anyone.

Tecnología AltérCo

May 30, 2025  on Shopify

We’ve been using Swym’s app for a while now and it works reliably right out of the box. What truly stands out is their support team — they’ve always been attentive and helpful, especially when we needed specific customizations to better fit our store’s needs. Highly recommended!

Fabric of the Universe

May 27, 2025  on Shopify

We tried Wishlist Plus for 2 months and it was seemingly ok for the first month, but during the second month of the Pro plan with 10K action limits, we hit this limit and the app just completely shut down disappearing from our website, surprising a lot of our customers who were just starting to use the app. They wanted me to get on a video meeting call just to get the next tier of pricing and when I did (after 1 week of waiting), the offer was to upgrade to the Enterprise plan at $299 a month. What an annoying bait tactic. I do not recommend this app to anyone who does not want to pay $299 just to get a wishlist function on your store. 10K actions is not enough for even mid-level traffic stores like ours. We have moved to Swish, which is only $49 a month and has unlimited wishlist actions each month.

missing-pen.com

May 26, 2025  on Shopify

Excellent customer service. The design adjustments I requested were implemented very well. Fair prices for every stage of the company's development. I can only recommend this app.

VELVET GLOW

May 23, 2025  on Shopify

Fantastic Wishlist App – great features and amazing support! We’re extremely happy with this app! The wishlist works perfectly and integrates seamlessly into our store design – including the heart icon, product sync, and all the features we needed. What truly stood out was the support team – super fast, friendly, and incredibly helpful. Even small customizations were handled quickly and with care. Huge thanks to the team – you’ve done an outstanding job! Highly recommended for any store looking to offer a stylish and functional wishlist experience.

Écru Doux

May 19, 2025  on Shopify

I was delighted with their excellent support. Dharuneswar was one of the best engineers I have ever worked with, and very dedicated and patient, listening to my requests. Dharuneswar kindly took the time and effort to satisfy me with the quality of the layout and font. I highly recommend Wishlist Plus for people using Shopify. Their aftercare is excellent.

POP ART BANANAS

May 19, 2025  on Shopify

日本語の翻訳だけでなく、サイト上でのappの見え方部分もとても細かいリクエストに応えていただけました。対応も大変早く助かりました。

Only Dads USA

May 18, 2025  on Shopify

Since integrating Wishlist Plus on our website, we’ve seen a boost in customer engagement and repeat visits. The app is clean, intuitive, and works seamlessly with our theme. Our customers love being able to save their favorite dad gear—and we love the insights it gives us. Setup was a breeze, and support has been top-notch. Highly recommend for any store looking to turn browsers into loyal buyers.

Sweatband

May 08, 2025  on Shopify

The app works well, but what truly sets it apart is the outstanding support. Huge thanks to Matthew and Aaryan for their exceptional help!

JUSTSTANDART

Apr 19, 2025  on Shopify

A highly effective app! It’s very easy to use, and the support team was extremely helpful with our questions and the small customizations we wanted to make. Huge thanks to the entire team. Any store looking to add a wishlist feature can use this app without hesitation.

Knot Another Hat

Apr 18, 2025  on Shopify

So quick and easy to set up, got it working in under an hour and had 2 questions, both of which were handled in minutes by support.

Flower Moxie

Apr 14, 2025  on Shopify

I can't say enough good things! Great app that our customers love and fantastic support when we hit some snags. Definitely recommend!

Eva's Used Books

Apr 11, 2025  on Shopify

The Wishlist App is exactly what I needed—simple to install, works smoothly, and looks great on my store. Customer support is fast and genuinely helpful. Highly recommend.

PrettyGirlsBoutiique

Apr 10, 2025  on Shopify

The customer service is amazing, they respond fast. Also they’ve helped me set up the wishlist in my store as I wasn’t sure how to. Also they’re very patient when address your issue. Love their app and their customer service.

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