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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,382)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

La Maison de Nina

Aug 08, 2025  on Shopify

DrawnBy:

Aug 07, 2025  on Shopify

They got back to me and managed to fix the issues that i needed them to! Was just a bit frazzled when they suddenly went uncontactable. Customer service is still excellent. Just hopefully their chat won't go on the fritz again! ----- Just wondering if anyone else is facing a problem with the chat function? i can't seem to get in contact with them at all now for a problem that's been a ticket for a couple of days because the chat isn't available. ---- the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

XPLR

Aug 07, 2025  on Shopify

woods_ copenhagen

Aug 04, 2025  on Shopify

Perfect support for even the smallest and most custom demands, nothing is met with a no. Service is top class. I've had the pleasure to work with Srihari on various changes the last year, where everything we've been requesting has been fulfilled. Highly recommend.

LC

Aug 01, 2025  on Shopify

Great app! Great support. These guys do not mess around when it comes to support. They did great with the integration and did not say no to any of the requests. Shout out to this app and these guys.

Monar

Jul 31, 2025  on Shopify

The Wishlist Plus App is easy to install and manage. We installed it less than a month ago, and the results are promising; our customers really use this feature a lot, and it helps us target them easily with reminders, restock, and soon-out-of-stock emails designed in our Klaviyo account. Big thank you to their customer support team, who are helpful and reactive.

OBriens Clothing Co

Jul 31, 2025  on Shopify

Solid app with helpful support We've been using Swym Wishlist Plus on our Shopify store and found it to be a useful tool for allowing customers to save items for later. The setup was fairly straightforward, and it integrates well with our theme. The support team has been responsive and helpful when we've needed assistance, particularly with some minor customisations. Overall, a reliable app with good support behind it.

GiGicollectionau

Jul 30, 2025  on Shopify

very prompt with helping and resolving all the issues I had

J.R. Dunn

Jul 28, 2025  on Shopify

Fineartcanvas.com

Jul 24, 2025  on Shopify

We've had a fantastic experience with Wishlist Plus. Their customer service is top-notch—fast, responsive, and incredibly helpful. Any time we needed assistance, their team jumped in right away and got things done efficiently, saving us the time and cost of hiring additional developers. The app itself integrates seamlessly and offers the features we need without a complicated setup. If you're looking for a powerful wishlist solution with excellent support behind it, Wishlist Plus is the way to go. Highly recommended! Customers are already engaging with the app and the dashboard report is very intuitive.

DrawnBy:

Jul 23, 2025  on Shopify

the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

I Dream of Silver

Jul 21, 2025  on Shopify

I had a couple of issues to fix (not the app, more due to extra coding I had on my website). I tried to fix, and got no where. The support team were great, really responsive and fixed the issues really quickly (within about 30 minutes!). I thought they would be in a different time zone so would take at least 24 hrs, not the case! Really great support, thanks guys.

unx.art

Jul 18, 2025  on Shopify

Great customer service which takes the time to listen to your issues. Ability to book a slot complementary to your subscription and personalised support. Strongly recommend to small businesses.

ArtsmileyDecor

Jul 18, 2025  on Shopify

One of the best app i have seen . There support team is incredible

Élise

Jul 15, 2025  on Shopify

お客様の動向が見られることもさることながら、ウィッシュリストを導入し、不明な点などチャットから問い合わせをさせていただきました。 複雑な対応だったため、その後メールでの問い合わせしておりましたが、クイックに修正対応をしていただけました。 今後も継続的に利用させていただきます。

XTRAPAWS

Jul 11, 2025  on Shopify

Very useful app! The Wishlist feature works perfectly and has helped improve user engagement on my store. Support is always quick to respond. Highly recommended!

Furniture Fair | Cincinnati | Dayton | Louisville | Indianapolis

Jul 09, 2025  on Shopify

They are people that you can work with directly to customize things the way you want or fix any issues you might have. They are quick to respond and quick to get to work. This means everything when issues arise. Nothing worse than hearing something like "our tech team is in a different time zone and will follow up either in the middle of the night tonight or tomorrow." You run into this kind of thing a lot with shopify apps. I just deleted one rather than wait a day to resolve an issue. Swym is on top of it! No worries here. I have had a great experience working with the Swym team.

Treasure Box by Biani NZ

Jul 08, 2025  on Shopify

Fantastic and quick service from the Wishlist Plus team. My problem was solved within 10 minutes of reaching out. Would highly recommend Wishlist Plus.

AORWORLD

Jul 04, 2025  on Shopify

Great app, you get to personalise it, also support is very active and helpful

unisonature

Jul 03, 2025  on Shopify

Great app with very friendly and helpful support – they respond quickly and are happy to assist when needed.

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