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Customer reviews: Swym Wishlist Plus

Reviews (2,285)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Sif Jakobs Jewellery

Feb 05, 2025  on Shopify

Really good customer service

American West Jewelry

Dec 08, 2024  on Shopify

Support is great, but needed help to make significant tweaks before setting it live. Wasn't "set it and forget it." But support was responsive.

Sebastian Wandl | Wandal

Oct 09, 2024  on Shopify

Its a great app, pretty straight forward. I did run into some trouble in the beginning but the customer service team was quick to reply and solve my problem right away. I would recommend this app to everyone.

Vervazi

Sep 24, 2024  on Shopify

The app is great for managing wishlist and most importantly. the support team is responsive and very helpful!

Jane Iredale Australia

Aug 22, 2024  on Shopify

It's the early days of using the program/app, but so far, it's been so good! It was super easy to use and a seamless process connecting their app to our store. Customer service gets 5/5 stars - some of the best I have received! They are quick to reply and fix any issues. There is great communication and amazing attention to detail.

PetsCura

Jul 28, 2024  on Shopify

We uninstalled the Wishlist Plus app, but remnants of its code remain on our website. This is negatively impacting our SEO performance. Please assist us in completely removing this code.

PolishPottery.com

Jun 28, 2024  on Shopify

looks good so far and when I had questions the first day I had quick response. I'm sure my customers will like this

Unity Tree Apparel

Apr 17, 2024  on Shopify

So far, my experience has been a positive one. There were quite a few issues with setting the app up on my store, but the support team was very responsive.

God's Favorite

Apr 17, 2024  on Shopify

Bonne application, service très rapide en cas de problème je recommande.

Sovrano

Mar 23, 2024  on Shopify

The app is great and works beautifully. And the support team is amazing if you need anything! but take long time to give reply of mail.

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