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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,442)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

Jun 07, 2025  on Shopify

I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly. It works on the first page of the collection, but NOT on the second page. It does NOT work in the "You may also like" section below the product detail page. When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work. On collection and product pages, the favorite/like count appears only after 5–10 seconds. I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected? The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business. Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.

you look perfect

Jun 03, 2025  on Shopify

I was not happy. Much too complicated, thousands of options I dont need and what I set up in the app was not working so the support had to code all. After 2 days of trying I was so unhappy I deinstalled it. Also no beautiful layout on wishlist page :-( If you only want hearts on products and one wishlist page, your are wrong here!

Fabric of the Universe

May 27, 2025  on Shopify

We tried Wishlist Plus for 2 months and it was seemingly ok for the first month, but during the second month of the Pro plan with 10K action limits, we hit this limit and the app just completely shut down disappearing from our website, surprising a lot of our customers who were just starting to use the app. They wanted me to get on a video meeting call just to get the next tier of pricing and when I did (after 1 week of waiting), the offer was to upgrade to the Enterprise plan at $299 a month. What an annoying bait tactic. I do not recommend this app to anyone who does not want to pay $299 just to get a wishlist function on your store. 10K actions is not enough for even mid-level traffic stores like ours. We have moved to Swish, which is only $49 a month and has unlimited wishlist actions each month.

Japanese Taste DEV

Jan 05, 2025  on Shopify

Don't recommend this app because of lack of transparency and unethical selling methods.

Japanese Taste

Dec 19, 2024  on Shopify

It gets more and more expensive as you grow traffic even if you do not use most of the features.

Japanese Taste

Dec 01, 2024  on Shopify

not worth the cost

Vainilla Lingerie

Nov 16, 2024  on Shopify

Impossible remove the icon, its not working.... its not useful.... please remove it from my store please....

Snap Beauty

Nov 11, 2024  on Shopify

The worst customer support I have seen, and I have seen a lot of people, these guys are first of all late to answer, then only repeat the same solutions again and again and again, feels like I am talking to AI. Seriously only add this app if you want hassle

Alpine Nation Outdoor Clothing

Nov 11, 2024  on Shopify

The most confusing, broken, half baked user interface I have ever seen. Don't bother.

Tagi.official

Sep 28, 2024  on Shopify

I chose to test their plans for the website plugin, but no matter what I did, I couldn't click any buttons on the 'Welcome to Wishlist Plus' page. It took me half an hour, and I'm really disappointed.

Japanese Taste JP

Sep 01, 2024  on Shopify

After a while they will force you to upgrade to higher plan and pay more. Be aware.

Dovetailed & Doublestitched

Aug 06, 2024  on Shopify

installed the app and it defaulted to installing on an old theme and broke our site. Lucky i saved a backup of our current theme before installing this app. dont recommend

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