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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,442)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Gioia Wall Art

Feb 28, 2025  on Shopify

Josiah provided excellent service to help us onboard with Wishlist Plus. We are switching from other Wishlist app to Wishlist Plus. We had a few years of legacy Wishlist that need import, and the team did an excellent job. We had some issues with the Wishlist and some customising is required. They provided professional and efficient service all the way. The app is exactly what we need as well! Highly recommended!

VIP Supplyco Dallas

Feb 27, 2025  on Shopify

I needed to export all of my customers' wishlists from my shopify site to a new one, and the Swym team helped me to do that at no extra cost. Much appreciated.

DocaPerene

Feb 27, 2025  on Shopify

Absolutely love their customer support. Congratulations on such a warm and open communication with your clients. I was very surprised to see just how lovely they are even if I am on a free plan (for now). Thank you!

Via di Gioia Swimwear

Feb 18, 2025  on Shopify

The customer support of Wishlist is 1000/10. Super kind and skilfulpeople, that made some custom css adjustments to the wishlist heart to make sure their app aligns with our brand aesthetic. I would absolutely recommend this app! And a special thanks to Dash, he is super kind, skilled and helpful!

Turkoaneshop

Feb 17, 2025  on Shopify

Great app. Easy to use and setup. Great support. Had an issue with the add to wishlist button and the support team resolved it within minutes.

Ginchy Girl

Feb 16, 2025  on Shopify

I don't have a lot to say about the app quite yet. We just signed up, but I can confirm that the customer service so far has been amazing! Thank you!

Blowes Clothing

Feb 13, 2025  on Shopify

Outstanding Support from Wishlist! I recently needed some coding changes to make Wishlist work seamlessly on our site for specific products, including moving the icon to the header and displaying the number of items available. Prasad was amazing—he made it all happen quickly, easily, and without any fuss. The support was efficient, professional, and hassle-free. Highly recommend Wishlist, especially with such fantastic customer service!

e'serdiv

Feb 13, 2025  on Shopify

Easy to set up and super-quick and helpful response when i needed assistance to set up the button on my header. Thank you

Optics Incorporated

Feb 12, 2025  on Shopify

They quickly made customizations that I requested and were very helpful! The app works great on my site.

Rock n Romance

Feb 11, 2025  on Shopify

Has paid for itself already in extra sales .. fantastic app .. works well and awesome support from the team if you should need it .. highly recommended.

KYPRA COLLECTION

Feb 10, 2025  on Shopify

I just downloaded to try it out. I wanted to move the heart button, edit the text, modify placement, and change things on mobile app. Matthew helped me and was phenomenal with his support. Based off of support alone I give this 5 stars. Functionality is incredibly easy. Great app definitely reccomend.

Peninsula Eyewear

Feb 10, 2025  on Shopify

So far my experience with Swym Wishlist Plus has been very positive. A great easy to use app for my store as well as great customer service, they are extremely attentive a very quick with requests. Thank you

Just Golf Stuff

Feb 05, 2025  on Shopify

Great app for letting your customers wishlist their fave items. Combine it with your ESP (klayivo, sendlane, etc.) and you can send notifs for price drops, low stock items, etc. Special shoutout to Eshan from the customer support team for working on an issue I had and solving it for me!

Pritch

Feb 03, 2025  on Shopify

It's really great app, plus the customer services is amazing, I was having some issues with the app setup and Dash from the team helped me within 24 hours, it's very nice and I highly recommended!

ProstoPrelest

Feb 02, 2025  on Shopify

Great idea, many functions. App doesn't bring so many sales as it can: there are issues with translation, sometimes app admin pages response error 500. support answers fast, but works only 8/5 - not enough while boarding. Price is to high, but now it has a deal, because of it we still trying to implement.

GUZZALONI

Jan 31, 2025  on Shopify

Very professional, prompt and proactive with both their response time and their work, regardless of the many different employees which I dealt with. 10/10

Tea Dao Cultivation

Jan 30, 2025  on Shopify

Reliable app with great support! This app has been a solid addition to my website. It’s easy to use, integrates well, and does exactly what it promises. The setup process was straightforward, and the features are well thought out. What stands out the most is the support team. They are responsive, helpful, and always willing to assist with any issues or questions. It’s reassuring to know that there’s a team behind the product that genuinely cares about its users. Overall, a great app with dependable support. I’d definitely recommend it to anyone looking for a wishlist solution.

Pointure.AE

Jan 29, 2025  on Shopify

It has been a game-changer for our store. It’s easy to use, looks great, and customers love it. The support team is outstanding quick, helpful, and willing to go the extra mile to customize features for us.

GYMN'S

Jan 28, 2025  on Shopify

Application très utile et très simple d'utilisation. Le support technique est très réactif et efficace. Un immense merci à Dipayan qui m'a grandement aidé.

Bell St

Jan 25, 2025  on Shopify

We contacted them to make an amendment on the wishlist notification pop up text that appears on our website. We received a response immediately and the issue has been resolved within a few hours! They have been extremely responsive and helpful in resolving the issue.

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