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Customer reviews: Swym Wishlist Plus

Reviews (2,285)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Bella Mia

Nov 10, 2024  on Shopify

Wow this app is incredible!! I had better customer service with them than apps I paid 10 times as much for. They really do make it simple to install and customize their features for your theme. Way to go SWYM!

CLEAN CAUSE

Nov 10, 2024  on Shopify

We've had a great experience using Wishlist Plus so far! It was incredibly easy to set up and the team has been very helpful with any questions or requests that we have. We would definitely recommend them!

Yunjia Decor

Nov 10, 2024  on Shopify

Wishlist Plus has everything I need for my site, and it's worked beautifully so far. It's customizable, and the support is 5 stars!

TABU CBD

Nov 07, 2024  on Shopify

Amazing customer service with quick responses. A special thank you to Vijaya. They helped me customize my home page and the customer experience, perfectly suiting my needs.

HERTH

Nov 06, 2024  on Shopify

Excellent app and fantastic support! The Wishlist app has been a great addition to our store, and the team behind it has been incredibly supportive. They responded quickly and efficiently to any questions or issues we encountered, providing effective solutions right away. Their problem-solving skills and responsiveness exceeded our expectations. Highly recommend this app to anyone looking to enhance their online store with a reliable wishlist feature!

Elizabeth Bradley UK

Nov 05, 2024  on Shopify

Support team was quick to resolve an issue we had. Our customers really enjoying having the wishlist functionality and it give us good insight into which products our customers are most excited about.

CG Jewellery

Nov 05, 2024  on Shopify

The app has good support and a fast response rate and made adjustments to suit my website. Works well on desktop and mobile, and will look at using this app long term .

Melyr

Nov 03, 2024  on Shopify

Comprehensive tool for anything wishlist related and super happy with the prompt support who helped us with all our requirements and even setting them up.

Bijoux Dreaming

Nov 01, 2024  on Shopify

Excellent customer service by Aaryan, very clear instructions given when I had queries. Great follow up also!

Stash

Oct 31, 2024  on Shopify

I just installed the wishlist plus app, it was super easy to set up and looks great. I had one request to make a change and they addressed it right away! I couldn't be happier!

Golden Lychee

Oct 29, 2024  on Shopify

The customer service is off the charts good. They go above and beyond to help you with anything that pops up. I could not recommend this App more highly. The App itself is wonderful and works great. Need to play around with it a bit and figure a few things out, but overall an easy App to navigate.

MUSASHI

Oct 28, 2024  on Shopify

Dash at Swym was great! He got the app integrated with our Shopify store and went the extra mile to troubleshoot and customize it for our setup.

MERA MERAH

Oct 26, 2024  on Shopify

I recently had the pleasure of working with Priyanka from the Wishlist Plus help desk, and I can't speak highly enough of her assistance. She helped me make some visual adjustments to my wishlist on Shopify, and her support was outstanding. Priyanka was super helpful, providing clear guidance and solutions tailored to my needs. Her responses were not only prompt but also on point, making the entire process smooth and efficient.

Good Grief Refillery

Oct 21, 2024  on Shopify

I've just downloaded the app and was already very impressed with the customer service. Not only the quick response, but the attention to detail and willingness to help with customization. I am very excited to have this option available to my customers!

The Boutique Handle Co

Oct 21, 2024  on Shopify

Looks great and customer service was fantastic. Really looking forward to having it up and running on my site

Perfume Oriental

Oct 17, 2024  on Shopify

The customer service is fantastic.They know what they are doing.Eshan helped me all through the process and me being a newbie,it was a smooth configuration.He assisted me in every aspect.Hats off to all the team.This is a real review and not a fake one believe me when i say this.Thank you team and thank you Eshan.

Liseré Rouge

Oct 13, 2024  on Shopify

We have a complicated website with a lot of different requirements. The team worked on finding a solutions for weeks now. We are super happy with the results, thanks to them we will offer a gorgeous experience to our users. A special thank you to Dash for its wonderful support and patience. These guys are really trying hard to do something perfect. It's so rare these days to find great partners like them.

Sebastian Wandl | Wandal

Oct 09, 2024  on Shopify

Its a great app, pretty straight forward. I did run into some trouble in the beginning but the customer service team was quick to reply and solve my problem right away. I would recommend this app to everyone.

Healing Crystwinity

Oct 07, 2024  on Shopify

I absolutely love the Wishlist Plus plugin! Customer service representative Eshan is amazing; she helped me resolve all my issues with such patience and professionalism, which made me feel at ease. I highly recommend this plugin, especially with support from someone like Eshan! Thank you so much!

Orchidmart

Oct 04, 2024  on Shopify

Amazing customer service with quick responses. They helped me customize a like count on my collection page, perfectly suiting my needs. This app is amazing and has helped me reduce abandoned carts significantly. Since we mostly run preorders, we really rely on the data from the Wishlist to guide us on what to order. Strongly recommend!

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