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Customer reviews: Swym Wishlist Plus

Reviews (2,339)

Overall rating
4.9

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

The Boutique Handle Co

Oct 21, 2024  on Shopify

Looks great and customer service was fantastic. Really looking forward to having it up and running on my site

Perfume Oriental

Oct 17, 2024  on Shopify

The customer service is fantastic.They know what they are doing.Eshan helped me all through the process and me being a newbie,it was a smooth configuration.He assisted me in every aspect.Hats off to all the team.This is a real review and not a fake one believe me when i say this.Thank you team and thank you Eshan.

Liseré Rouge

Oct 13, 2024  on Shopify

We have a complicated website with a lot of different requirements. The team worked on finding a solutions for weeks now. We are super happy with the results, thanks to them we will offer a gorgeous experience to our users. A special thank you to Dash for its wonderful support and patience. These guys are really trying hard to do something perfect. It's so rare these days to find great partners like them.

Sebastian Wandl | Wandal

Oct 09, 2024  on Shopify

Its a great app, pretty straight forward. I did run into some trouble in the beginning but the customer service team was quick to reply and solve my problem right away. I would recommend this app to everyone.

Healing Crystwinity

Oct 07, 2024  on Shopify

I absolutely love the Wishlist Plus plugin! Customer service representative Eshan is amazing; she helped me resolve all my issues with such patience and professionalism, which made me feel at ease. I highly recommend this plugin, especially with support from someone like Eshan! Thank you so much!

Orchidmart

Oct 04, 2024  on Shopify

Amazing customer service with quick responses. They helped me customize a like count on my collection page, perfectly suiting my needs. This app is amazing and has helped me reduce abandoned carts significantly. Since we mostly run preorders, we really rely on the data from the Wishlist to guide us on what to order. Strongly recommend!

Premier Body Armor

Oct 03, 2024  on Shopify

Works well, easy to install, and when I ran into an issue support was quick and helpful. Would recommend!

Tagi.official

Sep 28, 2024  on Shopify

I chose to test their plans for the website plugin, but no matter what I did, I couldn't click any buttons on the 'Welcome to Wishlist Plus' page. It took me half an hour, and I'm really disappointed.

Glaze & Gordon

Sep 26, 2024  on Shopify

Great support from this app! Needed some style tweaks and they were prompt & did even more than we asked. Thanks!

Vervazi

Sep 24, 2024  on Shopify

The app is great for managing wishlist and most importantly. the support team is responsive and very helpful!

Folkloric

Sep 24, 2024  on Shopify

This app is easy to use and does exactly what it says. Customer support is very friendly and quick to respond to questions or concerns. I will probably upgrade to the paid plan after trying it out for a while longer.

Peachy Nail Co

Sep 22, 2024  on Shopify

Amazing customer support and a great app, highly recommend! Their team reached got back to me within 2 minutes or so and added the small change I wanted in the visuals and were extremely helpful and friendly

Scribbles Book Shop

Sep 18, 2024  on Shopify

The team was so fast at fixing my issues and helped me with everything I needed. Really stellar customer service!

Beast Fashion

Sep 17, 2024  on Shopify

I had an issue with adding a website icon to my Shopify store and reached out to customer service for help. They responded promptly and guided me through the steps to resolve the problem smoothly. Their instructions were clear, and they were patient throughout the process. I really appreciate the quick resolution and professionalism of the support team. Highly recommend this app for both functionality and excellent customer service!

theFeinheit

Sep 11, 2024  on Shopify

A must app for any online retail business! The support is superb! It was not working due to some technical issues and they made it happen. Kudos to the team! and Thank you!

Geo Gem Shop

Sep 10, 2024  on Shopify

Aaryan was an absolute pleasure to deal with! quick response fast acting and extremely accommodating to my requests! i couldn't be happier and i would recommend to anyone!

Aglaé Boutique

Sep 08, 2024  on Shopify

The customer service is very professional, providing timely and accurate assistance. They even proactively checked some malfunctioning features and helped restore them to normal operation. Communication was smooth and pleasant. The plugin offers a wide range of features, catering to different needs, and seamlessly integrates into my page without any issues. Highly recommended!

Jade Grain

Sep 08, 2024  on Shopify

This app is very easy to use, and the support team, especially Kshitija, has been incredibly professional and patient. They gave us plenty of flexibility to customize the buttons and interface exactly how we wanted. We're very grateful for their help. Highly recommend!

Elegatia

Sep 05, 2024  on Shopify

I have rarely used an app with such outstanding customer service as Wishlist. From the moment I had a question, I was quickly and kindly assisted. What really stood out was the personal approach. The support team seemed genuinely interested in my issue and did their best to resolve it as quickly as possible.

Stimara

Sep 04, 2024  on Shopify

Haven't launched the app on our store yet, but the onboarding team has been incredibly helpful in getting the app configured for us. They went far beyond what I'd usually expect from a support team and definitely into developer territory. I'm incredibly impressed so far, and I have no doubt the app will perform wonderfully!

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