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Customer reviews: Swym Wishlist Plus

Reviews (2,285)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Jane Iredale Australia

Aug 22, 2024  on Shopify

It's the early days of using the program/app, but so far, it's been so good! It was super easy to use and a seamless process connecting their app to our store. Customer service gets 5/5 stars - some of the best I have received! They are quick to reply and fix any issues. There is great communication and amazing attention to detail.

Art Solutions

Aug 22, 2024  on Shopify

Highly recommended! The product is great, easy to use and very customizable to make it integrate into your website look and feel. And the support team is very helpful to resolve any issue.

Outdoor Action

Aug 21, 2024  on Shopify

Wishlist Plus has been an excellent addition to our Shopify store. It's incredibly easy to use, and the customer service is top-notch! They respond quickly and have been a huge help with customisations I wouldn't have been able to handle on my own. Every adjustment they made was perfect, and I couldn't be happier with the results. They truely went above and beyond to ensure everything was just right. Highly recommend this app!

StylinArts

Aug 21, 2024  on Shopify

Matthew was incredibly helpful throughout the entire process of installing the Wishlist app on my Shopify store. He took the time to understand my preferences, asking what I liked and didn’t like, and tailored the setup accordingly. His attention to detail and willingness to ensure everything was just right made the experience smooth and stress-free. I truly appreciate his dedication and expertise. Highly recommend!

Dualtron.uk

Aug 20, 2024  on Shopify

I installed this app to let my customers save products for future purchase and access their list anytime they log in. I signed up for the $19/month plan and was immediately impressed by the developer's responsiveness. They quickly addressed my request to make the app match my website's look and feel. Despite the extensive changes, everything was updated within two days. Any bugs I encountered were fixed right away. The developer's skill, understanding of my needs, and patience were exceptional. I asked for the removal of certain features, the addition of new ones, and modifications to the font, color, and positioning. I even requested the creation of a special button, and everything was done seamlessly. The developer handled all my requests without difficulty, delivering exactly what I envisioned. Their ability to customize the app to my specifications and provide top-tier support makes them highly recommended for anyone needing tailored features and excellent service.

ZEN ZONE

Aug 19, 2024  on Shopify

Awesome customer support! The Wishlist app met our expectations. The Wishlist can be customized in the frontend according to your own requirements and looks professional. There are also a number of additional functions that we will definitely be testing and using in the future. As already mentioned, the support is first-class, fast and was able to help with everything!

Auraflows

Aug 15, 2024  on Shopify

WOW- not only the app is amazing the customer service is the best I had! Aaryan is amazing was willing to work with me on very detailed task with patience and great attitude! thank you!!

Daias Jewelry

Aug 13, 2024  on Shopify

Wishlist Plus has been a fantastic addition to my Shopify store. The easy integration lets customers save favorites without needing an account, boosting engagement. The insights into popular products have been invaluable for tailoring marketing strategies. I also love the customization options and the responsive customer support. The real-time analytics help track top items and recover lost sales with follow-up emails. Overall, Wishlist Plus enhances the shopping experience and boosts conversions—highly recommended!

Sacred Moon Jewelry

Aug 12, 2024  on Shopify

New to using this app. The support team is amazing! They are professional, knowledgable and efficient!!

Kate DeOssie Art

Aug 08, 2024  on Shopify

Dash was extremely helpful in answering all the questions I had and the little tweaks I wanted to make to customize it. Great app - very intuitive overall, super easy to launch on the website and integration with my current theme was very seamless. Highly recommend!

Angelina Belle Boutique

Aug 07, 2024  on Shopify

Great app for your store's wish list. Very clean looking and functions as expected. Support is very helpful as well. Highly recommend!

Austral Herbs

Aug 06, 2024  on Shopify

The customer service was excellent! Priyanka went above and beyond to ensure the Wishlist features were displaying correctly on our website.

Dovetailed & Doublestitched

Aug 06, 2024  on Shopify

installed the app and it defaulted to installing on an old theme and broke our site. Lucky i saved a backup of our current theme before installing this app. dont recommend

SofiaGaver.dk

Aug 04, 2024  on Shopify

The app works exceptionally well, and upgrading is definitely worth it for the additional options. The support team is outstanding—quick, friendly, and highly knowledgeable. I can only recommend it.

Oh La La Cheri

Aug 01, 2024  on Shopify

I can't say enough good things about this tool and the service. I was using the free version for a month or 2 and saw I was maxing out mid month which was a good thing. I then upgraded and noticed I was maxing out that plan 3/4 thru the month. I then upgraded again and said - let's really maximize this tool and reached out to support. Dash not only helped customize everything possible but even went into Klaviyo and set up flows for reminders. If I could give 6 stars I would. Service has been awesome - you can't ask for more than that when other tools do not offer actually real person real time support. Dash - you are a rockstar - I can't wait to see how sales continue to trend!

RelishNineties

Jul 30, 2024  on Shopify

Ohh I like this app and more its support as well. Anytime you message you get reply and more importantly solution to the problem. Best product in the category.

PetsCura

Jul 28, 2024  on Shopify

We uninstalled the Wishlist Plus app, but remnants of its code remain on our website. This is negatively impacting our SEO performance. Please assist us in completely removing this code.

Reval Distributor

Jul 24, 2024  on Shopify

Very Fast Support. Mathew had resolved our issue quickly and efficiently after sending him a single sentence explaining the problem.

Longevity Essentials

Jul 23, 2024  on Shopify

so far so good. quick installation and super quick help from support team regarding a minor issue with my theme. I'm hoping to use wishlist forever and look forward to diving into all the cool metrics.

Canna Style

Jul 22, 2024  on Shopify

The app does everything we need it to. Even more impressive is the support from the team. Responses are super quick, and they are alway willing to go over and above to complete your request.

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