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Customer reviews: Swym Wishlist Plus

Reviews (2,285)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

PolishPottery.com

Jun 28, 2024  on Shopify

looks good so far and when I had questions the first day I had quick response. I'm sure my customers will like this

Manners London

Jun 27, 2024  on Shopify

Thank you very much for your support, they resolved my issue as quickly and efficiently as possible, great job

Maria Victoria

Jun 26, 2024  on Shopify

Very simple setup! I wanted some modifications on the placement and they were not only quick, but creative as well! Love this app and their service.

Ora's Amazing Herbal

Jun 26, 2024  on Shopify

SWYM has been great! We have had this app for some time now. When we initially got on-boarded there were some design changes that we wanted to make. We reached out to support and they were very diligent and helpful in making sure all of our design requirements were met. We recently came across a javascript issue and the SWYM support team helped us out and got the issue resolved very quickly. SWYM customer support is very responsive, professional, and willing to help in any way possible. This app was a wonderful, affordable feature that we added to our website. It is very customizable in an attempt to match everyone's style. Due to the customizations that we requested, our wishlist looks super cute from the front end and it is very user friendly. Thank you SWYM for being Amazing!

Buster McGee

Jun 26, 2024  on Shopify

I installed the app this week, which was very straightforward. I added some more advanced features such as adding the wishlist icon to collection pages. There was a small issue (my fault) which Aaryan was able to fix up straight away. I like how it integrates with Klaviyo. Going to see how it performs before I look to upgrade plan to have more features. Very happy so far! Thanks you, Alex, Buster McGee

shopcinyolahair

Jun 26, 2024  on Shopify

A very good plug-in. The service staff will patiently help solve all problems. The attitude is very good. High praise.

Nutley's Kitchen Gardens

Jun 19, 2024  on Shopify

Customer service are always so quick and so helpful in getting back to me and resolving my issues :)

Pom Pêche

Jun 18, 2024  on Shopify

The Customer service is great, gave me some insightful info and helped me customize to my shop asthetic

Dipomania

Jun 17, 2024  on Shopify

As a web designer, I'm often dealing with third party apps for customizations, and this is BY FAR the most incredible customer service experience I’ve ever had. Swym support not only addressed my wishlist page customization request quickly, but went above and beyond to add our branding to all other aspects of the app, ensuring ALL visuals matched our existing site completely- even the little heart icon was made thicker to match our other header icons without me having to ask! The level of attention to detail, the speed with which my request was handled, the ease of communication, and the thoroughness of the work was all truly impressive. I'm almost disappointed in how quickly everything was wrapped up since it was such a joy to work with them! I will be recommending them to all clients moving forward!

LUPICIA HAWAII Online Store

Jun 12, 2024  on Shopify

We switched to a new site theme that wasn't compatible with this app's basic function but Prasad helped us and implemented a custom solution that works perfectly with our brand new listings layout. It looks even better than before and makes it so much easier for our customers to add specific item variants to their wishlists. The Swym team has been so helpful and understanding every time we needed their assistance, this is a great app and if you have problems they will work with you to meet your needs. Very glad we chose them for our online shop.

Hzchione

Jun 12, 2024  on Shopify

I had some usage issues and Swym's team member Kshitija was very good in replying and resolving them. Swym wishlist plus can be a great enhancement to the website experience!

Sarah Angelie Jewelry

Jun 11, 2024  on Shopify

Great app, easy to use, and the support is on point. I got the free plan to check it out but as soon as my business needs grow, I will for sure upgrade. If you don't have a wishlist for your site, go no further and install Wishlist Plus!

Phone Case For

Jun 10, 2024  on Shopify

I have been using this app for a while now. Coming from a more confusing product, this app is so easy! They really know how to make this functionality easier. Additionally, the support staff when out of their way to help with a small issue. What more can you ask for! Give this one a try…you won’t regret it.

House of Aristella

Jun 06, 2024  on Shopify

I have recently started using the Wishlist Plus App and their support is great and very prompt. They solve any issues that I have had very efficiently and quickly. Configuring and customization was pretty easy.

© 2024 Charriol

Jun 05, 2024  on Shopify

Dear SWYM team, You have a good Application + user-friendly. The Swym Support is listening every of my requests and setted up all the needed things for our website. thank you!

Life of Riley

Jun 05, 2024  on Shopify

Easy for customers to be able to select multiple products from the collection page to add to their wishlist. prompt support when we upgraded our theme thank you.

Kawineko

Jun 04, 2024  on Shopify

I'm genuinely happy with the customer service, I had to transfer all my client's data and they did it perfectly and in no time. For now, the app is working correctly, we'll see with time. I'm happy for now, I recommend it.

Iwell Trade Inc

Jun 03, 2024  on Shopify

We chose the Wishlist Plus app to provide a more dynamic shopping experience for our wholesale customers, and it's been working great! The app also offers additional features we hadn't considered, such as wishlist notifications if users don't take the next action, and the UI design is completely customizable. More importantly, the Swym support team has been amazing. They work hard to ensure everything runs smoothly in our store and even follow up with us to keep things on track. I am impressed with the amount of effort they put into supporting their users.

Capsule Records

Jun 01, 2024  on Shopify

Super quick customer service. Answered any questions we had immediately. Big thanks to Kshitija and team!

Ninetynine Dreams

May 31, 2024  on Shopify

Amazing service and platform! Did everything so quickly and love the customer service from Kshitija! Thank you!!

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