Swym Wishlist Plus logo

Customer reviews: Swym Wishlist Plus

Reviews (2,285)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

modifiedsix

Jul 22, 2024  on Shopify

Eshan was very helpful and quick to match all my needs in customization. Even went the extra mile to aid with color matching and aesthetics. Really good customer service.

eu.timeresistance.com

Jul 22, 2024  on Shopify

Great app, great support. Over a course of a few days with instant communication to support agents we have not only setup but even customized the app to suit our exact needs. We even found some features we didn't know we needed so, honestly, if your are in a need for well tested Wishlist app with some nice perks, look no further.

Dalexi

Jul 22, 2024  on Shopify

Amazing customer support from Eshan Bajaj. I had trouble setting up the colors, separation lines and fixing the "Wishlist Heart" sizing to ensure it aligned with the "Shopping Cart" icon, as my website has a specific black and white color theme. Eshan Bajaj could not have been better; whatever I suggested, he would edit accordingly and always made sure I was happy every step of the way. I would also like to mention that this app is simplistic and does the job. Highly recommend the app! Thank you.

Stick This Sticker Co LLC

Jul 18, 2024  on Shopify

Great experience with the app so far! Im looking forward to upgrading to the paid version in the future. I initially had trouble installing the app correctly for my site but Eshan was an amazing help, went above and beyond to make sure not only that the app got installed correctly but that the style of the app matched my website theme. Eshan was so thoughtful and helpful, making sure i reviewed and approved the app before the job was done. could not ask for a better expert to help.

royalsparkling

Jul 18, 2024  on Shopify

Wishlist Plus has been a fantastic tool for organizing and sharing my wishlists. The platform is user-friendly, making it easy to add and manage items. What truly stands out is the exceptional customer support. The assistants are incredibly helpful and responsive, always ready to provide clear answers and useful tips. Overall, Wishlist Plus offers a seamless and enjoyable experience, and I highly recommend it for anyone looking to keep their wishlists organized.

Galerie d'Art Beauchamp

Jul 16, 2024  on Shopify

Good support, the teams is willing to work around the specificities of your website. They also have a good response time.

ⅡA Diamond

Jul 16, 2024  on Shopify

They responded very carefully and I was able to successfully implement the favorites list. thank you

Yethe

Jul 11, 2024  on Shopify

I Am very much delighted with this application and i would recommend this appication to everyone who would like to enhance their store and extend their store features with the wishlist application. the Support team does an impeccable job and we are most happy with the support team. Thanks for all the help and support.

BoudoirNoir

Jul 09, 2024  on Shopify

First, let me just say that the customer service I have received has been phenomenal! I have reached out twice, and they have responded within 2 minutes. Both of my issues 1. Link to Share wishlist from product page was coming up as a 404 error. 2. The Wishlist wasn't showing up on mobile, were taken care of within minutes for one, and within 2 business days for the second (there was some coding needed). For our customers it's easy to use, save, share and email their wish list. ROI has been great!

Rafale Market

Jul 07, 2024  on Shopify

Wishlist Plus staff is super responsive when you need help and they are happy to propose some more adjustment that can make the wishlist tool even better for your customers.

Kit Masx

Jul 04, 2024  on Shopify

Great experience so far. They helped me set everything up in my branding colors which was very helpful!

Green Vegan Bags

Jul 04, 2024  on Shopify

The app works well. I am mostly happy with the customer service that I have received. I did not like the placement of the wishlist button. I reached out to customer service via email explaining what I was hoping for and they changed it right away, exactly how I wanted it.

Night n Day

Jul 03, 2024  on Shopify

I just want to say that their service is amazing - such a quick response, and the app is a breeze to use.

UTrano

Jul 02, 2024  on Shopify

I recently started using Wishlist Plus for my online store, and I couldn't be happier with the experience. The app itself is incredibly user-friendly and has significantly improved the functionality of my site, allowing customers to easily save their favorite products. But what truly stands out is the exceptional customer support. Whenever I needed help, the Wishlist Plus team was quick to respond and provided exactly what I needed. They went above and beyond to ensure that my issues were resolved promptly and effectively. I am extremely grateful for the support they provided and highly recommend Wishlist Plus to any online retailer looking to enhance their customer experience. Thank you, Wishlist Plus team, for your outstanding service!

HouseNovel

Jul 02, 2024  on Shopify

Great consumer service, quick and reliable when we encountered an issue with Wishlist not working correctly on a theme update.

Bryke Racing

Jul 02, 2024  on Shopify

Very easy to work with and they are quick at responding back and helping getting the app setup to our liking.

Brilani

Jul 02, 2024  on Shopify

The help we got from Aaryan from support was excellent, professional, patient and solved all our problems and concerns quickly. We are very pleased. Thank you once again for your amazing help. We recommend.

Narrative Jewelry

Jul 01, 2024  on Shopify

Highly recommended! The product is great, easy to use and very customizable to make it integrate into your website look and feel. And the customer service is by far the best on Shopify! They not only fixed my issue, but made the wishlist button look better on my site - The button was not sitting on the page correctly and they made the adjustments to make it look perfect, without me even asking! The best!

RoseWillie

Jul 01, 2024  on Shopify

AMAZING customer service !! they helped so quickly and fixed my little mistake. I highly suggest this app

Serenity Wig Boutique

Jun 30, 2024  on Shopify

As a Shopify user who is not familiar with coding, Wishlist Plus has been a great addition to my online store. It helps add a Wishlist button easily, and you can customize it according to your brand colors. The platform is user-friendly, and their customer service is always quick and helpful in resolving any issues I encounter.

Scroll to Top