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Customer reviews: Swym Wishlist Plus

Swym Relay is a powerful Shopify app designed to enhance customer engagement through wishlists, product sharing, and automated notifications. Reading reviews helps merchants evaluate its performance and decide if it fits their store's needs.

Reviews (1,442)

Overall rating
4.8

What Merchants Think

The "Swym Wishlist Plus" app has garnered predominantly positive feedback from merchants who highlight its ease of use, integration capabilities, and the significant impact it has on customer engagement and sales. Merchants have consistently praised the app for its functionality and the exceptional quality of customer support, often mentioning personalized help that goes above and beyond expectations.

Key Strengths

  • Responsive and supportive customer service, often praised for going the extra mile.
  • Ease of installation and intuitive user interface.
  • Ability to customize and match the app's aesthetics with the store's theme.
  • Useful integrations with email service providers for notifications.
  • Significant positive impact on customer engagement and sales conversions.

Common Concerns

  • Occasional technical issues, such as translation errors and admin page errors.
  • Concerns regarding removal of residual code after uninstallation.
  • Some users found the pricing to be on the higher side without available discounts.
  • Limitations during setup, requiring further assistance from the support team.
  • Some merchants experienced difficulties in initial installation and configuration.

Final Thoughts

Overall, "Swym Wishlist Plus" is highly regarded by store owners for its ability to enhance the shopping experience and foster customer engagement. Its customization options and integration capabilities, combined with exceptional support, contribute to its strong reputation. While there are minor concerns, particularly regarding setup and occasional technical issues, the app's robustness and supportive team make it a recommended choice for enhancing e-commerce functionality.

Matters of Taste

Apr 09, 2025  on Shopify

Great service from the Swym Team - they got onto fixing a problem we had with the wishlist display. A quick online meeting was set up and the solution took about 24hours to implement. Thanks!

ekookaburra

Apr 04, 2025  on Shopify

After researching the best Wishlist App to install on our website I was attracted to Wishlist Plus because of the Klaviyo integration and also the mention of how good the customer service was on the reviews. I have to say I was happily surprised at how good the customer service was that I experienced personally when I had this app installed. Excellent Service. Thanks to the Swym team.

Plaids Cocooning

Apr 02, 2025  on Shopify

Very nice app and kind customer services, they are really convenient and answer to any problems quickly. Highly recommend.

RED RUN

Apr 01, 2025  on Shopify

Very fast and supportive - I had a slight improvement I needed making. I contacted the help desk and the response time was very fast. Highly recommend this service.

Sandy Snoots

Apr 01, 2025  on Shopify

Leandra was so helpful in making the app integrate seamlessly with our theme. They really went above and beyond to fine-tune our customisations. Amazing customer service!

Chess House

Mar 29, 2025  on Shopify

The devs have been super responsive for customizations that fit our customers better. Out of the box it has been so much better as well.

Bell St

Mar 28, 2025  on Shopify

We contacted them to make an amendment on the wishlist notification pop up text that appears on our website. We received a response immediately and the issue has been resolved within a few hours! They have been extremely responsive and helpful in resolving the issue. The wishlist app works really well within our Shopify store and appears seamless as part of our customer journey.

Suzie and Co.

Mar 25, 2025  on Shopify

I needed something free as my store is very small/not a lot of traffic right now, but a good app that I can upgrade when my store grows. This app does everything I wanted, including the heart icon on the collections and quick views, AND without having to mess with any coding! I understand some coding, but not well enough to tinker with it like other wishlist apps expect to enable that feature, so this was a HUGE win! Some other wishlists even wanted access to my store in order to enable the feature--perhaps they were legit, but I didn't like the sound of that, so I looked for an app that was made for Shopify, and found this one. I had some problems at first, and after contacting tech support, they got back to me extremely fast. I even discovered before hearing back from them that I just needed to clear my browsing history and refresh Shopify, and it fixed a little glitch happening, so there really wasn't any problem-just my browser. Now it's all working fantastic! This even works with products with variants--SO awesome!! Thank you for a great app!

Holzwerk

Mar 24, 2025  on Shopify

Everything fine! The customer service helped out quickly with a solution! Thank you and best regards!

Atelier Rebul

Mar 20, 2025  on Shopify

Out of all the wishlist apps we've tried so far, this is the best one yet in our experience. Support is top notch, big shout out to Vatsalya, you are the best! :D

Marilyn Brogan Jewelry

Mar 13, 2025  on Shopify

Excellent support - I had a question and received a quick, friendly response and easy to follow instructions!

Genki Vital Holding GmbH

Mar 10, 2025  on Shopify

At the moment we are still using the free version, at the beginning there were a few difficulties with the icons not being displayed correctly, after very quick contact with the support (1 minute waiting time) it was fixed immediately. So far we are very satisfied and will gladly recommend and use the app

バイセルブランシェ

Mar 09, 2025  on Shopify

全体的に使いやすい。 ただ、初期設定が英語ベースになっているため、日本語では修正が必要な箇所がある。 管理画面から修正できない箇所は、サポートに問合せすると非常にスピーディーに対応してもらえているので、大変助かっている。

Laguna Happy

Mar 09, 2025  on Shopify

It is rare to have such excellent customer support these days so I felt compelled to write a review. I set up the Swym Wishlist Plus app on my store at Laguna Happy. It immediately worked perfectly from a functional perspective, but I wanted to make some very specific changes to the look and feel so it exactly matched my site style. The team at Swym immediately made my wishlist look beautiful. They went out of their way to make sure I was happy. Great tool and great support. I can't recommend them enough!

Sex Toys Erotica

Mar 07, 2025  on Shopify

An awesome app that I wouldn't be without. The app is really easy to set up and is super easy to use. Any minor issues which may arise with the app Aaryan and his team were extremely fast in responding. Very friendly, patient and dedicated team.. Thank you!

Take 2 Care

Mar 07, 2025  on Shopify

Wishlist app is great and working as per my needs. I had some issues and requested some changes within the app for my store, the team took the charge and did those modifications. Superb and Huge Appreciation for the Support Team! Thank You

BasedCollection

Mar 06, 2025  on Shopify

Great app, the customer service is amazing. An employee from Swym named Dipayan helped me edit the code and customize my wishlist page exactly how i wanted it. Highly recommend this app.

Gift Stronger

Mar 06, 2025  on Shopify

I'm just getting started with Swym, but so far they have absolutely top notch customer service!!! I was having trouble getting something installed properly, so I contacted them, and immediately an agent helped me get everything set up. I am very happy with Swym Wishlist Plus.

Cakes by Gina Digital

Mar 03, 2025  on Shopify

Great APP. Support is amazing. A couple of issues so far and they took a really good and fast care of them

Jordan Lily Designs

Mar 02, 2025  on Shopify

I've been using this Wishlist app on my website, and it's been a fantastic addition to my Shopify store. The app works well and does exactly what I need it to do, with options to upgrade in the future too. What really stood out to me, though, was the fantastic level of customer support. I wanted to make some tweaks so that the app seamlessly integrated with my site. The support team went above and beyond to assist me, customising icons and sorting mobile views. They were responsive, helpful, and made the whole process stress-free. Highly recommend.

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