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Showing 1560 to 1580 of 1829 Apps

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.
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  • $19-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
8
152 Reviews

Understand customers by attribution survey Show more

SEA Survey & Feedback App is a versatile tool designed to enhance customer engagement through comprehensive surveys and feedback collection. The app offers a wide array of customizable survey templates tailored for post-purchase analysis, customer satisfaction, and marketing attribution. Users can target specific groups by applying filters such as customer tags, visited pages, or products purchased, ensuring that surveys reach the most relevant audience. The app supports a variety of question types, from star ratings to short answers, allowing users to create dynamic and engaging questionnaires. With a centralized dashboard, users can manage all surveys efficiently, track responses in detail, and gain actionable insights to improve business strategies. Surveys can be distributed via any custom page, maximizing reach and improving customer response rates, ultimately elevating overall satisfaction. From capturing customer sentiments to quantifying insights, SEA Survey is ideal for businesses seeking to refine their engagement strategies through data-driven decisions.
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  • $50 / Month
  • Free Plan Available
  • 7 Days Free Trial

"24/7 AI support: Answer FAQs, guide policies, manage carts seamlessly."

  • $10-$25 / Month
  • Free Plan Available
  • 15 Days Free Trial
8.2
2 Reviews

Add a Thank You Page FAQ to your Order Success Page Show more

Post Purchase FAQ is a convenient app designed to enhance your customers' post-purchase experience by addressing their queries right on the order thank you page. As a merchant, you understand that inquiries don't stop after the purchase is made. This app allows you to set up a fully customizable and updatable FAQ to efficiently handle those ongoing questions, improving customer satisfaction and reducing support requests. The FAQ is seamlessly integrated into your order success page with minimal effort, ensuring a smooth setup process. Plus, the app provides insightful analytics, allowing you to track view data and gauge the popularity of specific questions. With Post Purchase FAQ, give your customers the clarity they need at every stage of their shopping journey.
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  • $2.99-$9.99 / Month
  • Free Plan Available
6.9
26 Reviews

Automate WhatsApp order notifications for seamless customer communication. Show more

Whatify WhatsApp AI Automation is a powerful tool designed to streamline order communication by automating WhatsApp messages. With its automated messaging system, customers receive instant notifications for order confirmations, fulfillment updates, and cancellations, enabling them to confirm or cancel orders with simple YES or NO replies. This innovation significantly reduces manual customer service work and enhances the shopping experience by keeping customers informed throughout their purchase journey. Store owners benefit from reduced cancellations and fewer support inquiries, optimizing operational efficiency. The app also includes features like automated order confirmations with customer response tracking, real-time integration with WhatsApp Business via QR codes, and smart customer communication through personalized message templates. Additionally, it offers order status updates with delivery confirmations, ensuring a smooth and transparent transaction process.
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  • $5-$15 / Month
  • Free Plan Available
  • 7 Days Free Trial

Boost sales with customizable, mobile-friendly WhatsApp chat button integration.

  • $25 / Month
  • 14 Days Free Trial
8.2
163 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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"Boost customer insights with customizable purchase surveys for actionable feedback."

Effortlessly manage Shopify order statuses, personalize, automate, and enhance transparency.

Streamlined order tracking for merchants; enhances customer trust and support efficiency.

  • $10.49 / Month
  • Free Plan Available
  • 7 Days Free Trial

Centraliza correos, convierte en tickets, automatiza respuestas según políticas de tienda.

Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.
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Scale business with AI chats in text, images, and videos. Show more

LiveX AI Agent is a cutting-edge application designed to transform customer interactions and streamline business operations for enhanced growth. Specifically tailored for Shopify business users, it boasts an effortless one-click installation, making it accessible and easy to implement. The app focuses on boosting sales by significantly improving conversion rates and lead generation while also aiming to reduce customer support costs with its revolutionary AI technology. LiveX AI Agent offers a comprehensive automation solution, providing an AI-empowered conversational e-commerce experience where the AI can chat, see, hear, and display, creating a more engaging customer experience. This versatile tool serves every step of the customer journey, from prospecting and purchasing to usage and support. Businesses can anticipate reduced response times and an overall more efficient operation, positioning them for substantial business growth.
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  • $3-$20 / Month
  • Free Plan Available
  • 30 Days Free Trial

Live package tracking that updates with every email open Show more

Live Shipment Track For Email is a convenient application designed to enhance your email experience by providing real-time shipment tracking directly within your inbox. This app seamlessly integrates with your email account, automatically detecting tracking numbers from your incoming emails and offering instant updates on the status of your packages. With its user-friendly interface, you can easily manage multiple shipments from different carriers without the hassle of switching apps or websites. The app notifies you of any status changes, delays, or estimated delivery times, ensuring that you are always informed about your packages' whereabouts. Live Shipment Track For Email supports a wide range of courier services, making it versatile for various users. Whether you are expecting personal purchases or managing business shipments, this app streamlines your tracking process and keeps your logistics organized effortlessly.
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Automated AI call center with real-time Shopify customer data integration.

  • $25-$198 / Month
  • Free Plan Available
8.2
469 Reviews

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.
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  • $59-$279 / Month
  • 10 Days Free Trial
8.2
4 Reviews

Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.
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  • Free Plan Available
6.3
20 Reviews

Easy eCommerce shipping service in Egypt Show more

Bosta Shipping is a streamlined logistics app designed to enhance the shipping experience for businesses with ease and efficiency. With just a few clicks, users can seamlessly sync their orders with the app's dashboard, allowing for a cohesive management system. The app also offers the functionality to edit order details and cancel orders, providing flexibility and control over your shipments. Printing air waybills (AWBs) has never been easier, ensuring that all necessary documentation is readily available. Additionally, businesses can request pickups directly through the app, simplifying the logistics process even further. Bosta Shipping is committed to offering a comprehensive solution that optimizes order management and logistics for all businesses.
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Industry-leading Ratings & Reviews suite for ecommerce sites. Show more

Emplifi Ratings & Reviews, Q&A is a comprehensive app designed to enhance ecommerce sites by leveraging authentic shopper-generated content. It features four robust tools: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. These tools not only enrich product detail pages with valuable, customer-supplied content but also significantly improve site SEO by collecting keyword-rich feedback. Emplifi's customer content solutions provide prospective buyers with insights from other trusted shoppers, leading to increased traffic and improved conversion rates. The app's integration is seamless with Shopify's Online Store 2.0 blocks, ensuring smooth implementation and optimized performance. With its specially optimized JavaScript bundles, the app ensures faster page load speeds, contributing to a better user experience and higher conversions.
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Streamline order tracking, reassure customers, and reduce support inquiries seamlessly.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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