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Showing 1500 to 1520 of 1829 Apps
  • $10-$39 / Month
  • 7 Days Free Trial
1 Reviews

Simply Meet Customers Online. Streamline sales and service. Show more

Consolto Video Chat is an all-in-one solution designed to enhance customer interactions and boost sales through personalized remote meetings. It integrates video conferencing, appointment scheduling, live chat, and CRM functionalities into a seamless package that operates directly from your website, embodying your brand's identity. Think of it as a combination of Zoom, Calendly, and Intercom, tailored specifically for your online store, making it incredibly convenient for your customers. Video and audio calls can be initiated with the simplicity of a single button click, and no downloads are required, ensuring a smooth user experience. Engage with your customers through real-time live chat, making them feel valued and connected. When unavailable for instant calls, easily manage appointment requests to maintain continuity in customer engagement. Consolto brings the tools you need to your platform, simplifying customer communication and fostering relationships that drive growth.
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  • $7.99-$59.99 / Month
  • Free Plan Available
  • New

"Automate order confirmations via SMS and WhatsApp for Egyptian numbers."

  • Free Plan Available
8.2
43 Reviews

Delight shoppers and increase conversion with personalization Show more

RetainIQ is a powerful tool designed for eCommerce stores worldwide, aiming to enhance customer conversion and retention through hyper-personalized communication. By enabling brands to send tailored emails and SMS messages, RetainIQ helps create segments-of-1 using diverse dynamic tags like loyalty, social proof, weather, and recent site actions. This approach ensures that every customer interaction is personal and relevant, moving beyond standard segmentation. The application is easy to set up, with a dedicated support team ensuring a seamless onboarding process, creating an impeccable user experience. RetainIQ also allows integration with multiple data sources and APIs, providing a platform to track shopper behavior and trigger relevant actions that boost conversions. With the ability to create multiple 1:1 personalized content versions from a single HTML, brands can optimize their strategies efficiently. Ultimately, RetainIQ empowers brands to engage their audiences like never before, resulting in improved click-through rates (CTR), customer lifetime value (CLTV), and revenue growth.
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  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.
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  • $5.99 / Month
  • 7 Days Free Trial
7.9
13 Reviews

Create custom forms for collecting customer data and feedback Show more

Elfsight Contact Form Builder is a versatile tool designed to enhance data collection on your website effortlessly. This app allows you to create various form types with ease, enabling you to gather valuable insights from your audience. With its user-friendly interface, you can construct forms that potential customers will find simple and intuitive to use. The builder provides practical and effective layouts, ensuring the forms fit seamlessly into your website design. Its adaptability means you can tailor the forms to suit different data-collecting needs, from feedback to service inquiries. By utilizing this app, you can streamline your data collection process and facilitate better interaction with your site visitors.
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  • $300 / Month
  • 14 Days Free Trial
6.1
15 Reviews

Easy-to-use, messenger-based CRM system Show more

Kommo: WhatsApp CRM is a dynamic messenger-based CRM system tailored for small businesses aiming to elevate sales and streamline customer interactions. Integrating effortlessly with platforms like Shopify, WhatsApp, Instagram, and Facebook Messenger, Kommo provides a unified messaging inbox that consolidates various communication channels. Its diverse features include a chatbot builder, handy templates, a WhatsApp chat widget, and insightful analytics tools, making it a powerhouse for automating processes and boosting efficiency. The app empowers teams by offering shared access to messengers, email, SMS, and live chat, facilitating seamless collaboration. Users can easily manage client information with detailed lead profiles containing contacts, tasks, notes, chats, and calls. Additionally, the app enables automated sales and communication through advanced tools like Salesbot, positioning it as an essential tool for nurturing connections and managing Shopify orders effectively. Kommo truly transforms the way businesses handle WhatsApp marketing, chatbots, and omnichannel customer support.
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AI shopping assistant enhancing sales with instant support and product discovery.

跨境电商一站式智能客服平台 Show more

JISHIYU及时语 is a comprehensive application designed to streamline business operations and enhance customer satisfaction through its suite of ten powerful features. It offers seamless channel management by integrating multiple platforms such as Facebook, Instagram, email, Livechat, Shopify, eBay, and Amazon, enabling businesses to consolidate their communication strategies. The app's AI-powered automatic reply system handles customer inquiries efficiently, providing quick responses about product details, order statuses, and shipping information. With multilingual translation capabilities, JISHIYU ensures effective communication across diverse linguistic backgrounds. The app also excels in customer sentiment management, Voc data management, and provides accessible and detailed data analytics and order management, empowering businesses to make informed decisions. Its user-friendly interface and comprehensive after-sales support make it easy to use, ensuring a swift onboarding experience and 24/7 assistance to resolve any operational queries. Such robust features not only improve customer satisfaction but also enhance brand value by facilitating data-driven management practices.
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  • $55-$284 / Month
  • 14 Days Free Trial
8.2
1 Reviews

AI chatbot enhancing Shopify sales with personalized, multilingual support and automation. Show more

Mearch: AI Sales Chatbot is a sophisticated tool designed for Shopify merchants to elevate the shopping experience by providing seamless, personalized customer interactions. This chatbot leverages AI-powered product discovery, enabling customers to find the most relevant products using intelligent search capabilities. It offers tailored product recommendations that boost sales and customer engagement, effectively improving conversion rates and average order value (AOV). Mearch operates around the clock, offering real-time, human-like support to handle sales inquiries, FAQs, and other customer service needs. Its multi-language support extends the reach of merchants by engaging with a global audience using AI-driven multilingual chat. Additionally, the chatbot reduces manual workloads through automation, learning from product catalogs to ensure it delivers accurate, on-brand interactions consistently. Overall, Mearch seamlessly integrates cutting-edge AI technology with practical retail solutions to streamline support and enhance customer satisfaction.
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  • Free Plan Available
1 Reviews

Understand your customers and deliver the quality they deserve Show more

Echo Sphere is an intuitive app designed to seamlessly gather customer feedback, helping businesses enhance their understanding of user needs. Its user-friendly and clean interface encourages more customers to leave feedback, increasing the volume and quality of insights received. The app allows integration across multiple pages, ensuring a broad reach and comprehensive collection of user opinions. By organizing feedback into categories, Echo Sphere enables businesses to quickly grasp the pulse of their customer base, empowering them to make data-driven decisions. This thoughtful design provides all necessary context to act effectively on customer inputs. Ultimately, Echo Sphere helps convert anonymous visitors into loyal customers, driving increased revenue and customer satisfaction.
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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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  • $29-$299 / Month
  • Free Plan Available
  • 30 Days Free Trial
8
125 Reviews

Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.
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  • $9.99-$29.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
150 Reviews

Auto PayPal Tracking Sync to avoid PayPal Holds & Reserves! Show more

Proveway PayPal Tracking Sync is an essential tool for Shopify merchants looking to streamline their order management process. By automatically syncing tracking numbers to PayPal, the app helps businesses prevent unwanted disputes and account holds, thereby ensuring a smooth cash flow. This seamless integration not only enhances transparency but also leverages significant returns on investment by saving time and reducing manual efforts. Furthermore, the app activates PayPal Seller Protections immediately with each synced transaction, offering an added layer of security. Proveway stands out with its capability to auto-sync with both PayPal and Stripe, while also providing features like past order syncing and comprehensive shipment insights across over 900 couriers. Additionally, it offers a branded tracking page for customers, ensuring they are always informed about their order status.

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  • $99 / Month
  • Free Plan Available
  • 14 Days Free Trial
2 Reviews

Deliver exceptional customer service and increase sales Show more

Atlasmic Live Chat & Helpdesk is an advanced customer service platform crafted specifically for rapidly expanding ecommerce businesses. This versatile solution is designed to empower both businesses and customers by offering intuitive self-service tools that enhance customer experiences while driving revenue growth. Atlasmic enables seamless interaction with site visitors through its live chat feature, allowing businesses to efficiently resolve issues and boost customer satisfaction. Even offline, the platform captures potential leads and queries through a comprehensive contact form. Additionally, Atlasmic provides insightful analytics with a tracking tool that reveals customers' browsing history and viewed products. Customers can effortlessly check their order status, thanks to the integrated order tracking tool. Best of all, businesses can get Atlasmic up and running on their Shopify store in less than a minute, making it an ideal choice for companies at every stage of growth.
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  • $19-$79 / Month
  • Free Plan Available

AI-powered chat widget for instant product inquiries and order tracking.

  • $5-$15 / Month
  • Free Plan Available
8.2
1 Reviews

Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.
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  • $9 / Month
  • 7 Days Free Trial
(2.2/5)
5 Reviews

Show estimated delivery times (even before orders are shipped) Show more

Tracking Elite is an innovative app designed to streamline customer service by providing real-time order tracking and estimated delivery times. This eliminates the repetitive inquiries businesses often face, such as, "Where is my order?" By automating delivery predictions, Tracking Elite reduces the influx of customer emails, allowing service teams to focus on more complex queries. Customers can conveniently track their orders at any stage, even before shipping, ensuring transparency and reducing anxiety about delivery timelines. Businesses will appreciate the app's user-friendly interface, where they can easily set and update delivery estimates. Ultimately, Tracking Elite enhances the customer experience, leading to increased satisfaction and loyalty.
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  • Free Plan Available
(1/5)
1 Reviews

Interactive shopping via AI, offering tailored, real-time recommendations. Show more

BRAiN Commerce offers a revolutionized shopping experience by delivering a natural, conversational approach that mimics interactions with a highly knowledgeable store assistant. It consumes your store's data to provide precise, personalized recommendations to customers, ensuring an engaging and seamless shopping journey. This app remains continuously up-to-date, as it dynamically pulls content changes, ensuring that recommendations and interactions are always accurate and relevant. By utilizing a proprietary large language model (LLM) resilient to model drift and hallucinations, BRAiN Commerce maintains robust and reliable functionality. The app's ability to automatically integrate products and FAQs ensures that the content is always fresh and reflects any changes made to your store. This integration of conversational commerce is proven to enhance customer engagement and conversion rates, offering not just convenience but also enriching the overall consumer experience. With BRAiN Commerce, your store seamlessly evolves into an intelligent, interactive marketplace that caters to the unique needs of each shopper.
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  • $9-$27 / Month
  • Free Plan Available
7.4
3 Reviews

OMO、LINEID連携ツールのLipifyです。LINE会員登録~POS連携~メッセージ配信まで1つのアプリで完結します。 Show more

Lipify(リピファイ)は、店舗とオンラインストアのデータを一元管理するための革新的なアプリです。ShopifyPOSと連携して、店頭での会員登録がシームレスに行え、QRコードを使用したLINE上での会員バーコード発行が可能です。LINEメッセージ配信機能により、ポイント連携やクーポン発行も簡単に行え、顧客体験を向上させます。また、個別チャット機能により、ID未連携のユーザーともスムーズにコミュニケーションを取ることができ、販売促進に役立ちます。LINEログイン機能の改善により、ユーザーにとってさらに利用しやすい設計となっています。多様なメッセージ配信オプションがあり、購入完了通知から再入荷通知まで、顧客のニーズに合わせたアプローチが可能です。この便利なツールは、ビジネスの作業効率を向上させ、経済的に優れています。
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Offer easy returns, with printer-less returns & dynamic rules. Show more

Returns Plus ‑ Australia Post is an efficient, customizable platform designed to streamline the return process for businesses and their customers. It offers automation features that allow businesses to set specific rules for non-returnable items, return windows, return locations, and approvals, removing the hassle from the return process. Customers benefit from a user-friendly interface, enabling them to initiate returns with just a few clicks and choose from a vast network of drop-off points. For businesses with an Australia Post parcel contract handling over 5,000 return parcels annually, the setup can be completed in two straightforward steps. The platform enhances brand identity by being fully customizable and integrates seamlessly with existing systems to track return intentions. Additionally, Returns Plus supports printer-less returns, making it convenient for customers to return items at post offices or retail partners without needing return labels.
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Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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