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Live 1:1 Video Chat | Uptok logo

Live 1:1 Video Chat | Uptok

Develop by Shopify

$124.9-$249.9

/ Month
7 Days Free Trial

1-on-1 Video Sessions with your Most Active Site Visitors

Live intent detection
Stream & greet
Smart in-session interactions
1 Reviews
8.2

About Live 1:1 Video Chat | Uptok

Launched Jun 14, 2021

Categories

Built by Shopify

Address

Kemp House, City Road, London, BFP, EC1V 2NX, GB

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Offer human-first CX via live 1-on-1 video to your most serious customers right on the website.

Uptok is a Live Video Commerce app for Shopify stores, built for real-time 1-on-1 video with high-intent shoppers. No bots, no forms—just human-first conversations that convert. Unlike typical chat tools, Uptok prioritizes face time with the shoppers most likely to buy, helping you close more sales and create standout customer experiences. Our AI-driven algorithms ensure maximum face-time between your team and high-intent visitors—without the clunky chatbot experience.

Uptok is a Live Video Commerce app for Shopify stores, built for real-time 1-on-1 video with high-intent shoppers. No bots, no forms—just human-first conversations that convert. Unlike typical chat tools, Uptok prioritizes face time with the shoppers most likely to buy, helping you close more sales and create standout customer experiences. Our AI-driven algorithms ensure maximum face-time between your team and high-intent visitors—without the clunky chatbot experience. more
  • Live Intent Detection – Connect instantly with your most serious shoppers
  • Stream & Greet – Wave hello and offer help via real-time video streaming
  • Smart In-Session Tools – Send coupons or suggest products during live chats
  • Teaser Videos – Add eye-catching video previews to engage site visitors
  • Fully Customizable Widget – Match the video widget to your store's brand

Pros

  • Facilitates 1-on-1 video sessions with high-intent customers
  • No need for clunky chatbots or forms, making it a seamless user experience
  • AI-driven algorithms ensure maximum face-time with serious shoppers
  • Allows for personalized interactions, such as product suggestions and discounts
  • Enhances customer engagement by enabling real-time video communication

Cons

  • May require significant human resources to handle video sessions effectively
  • AI-driven customer selection might not always be accurate
  • Could be intrusive for some site visitors who may prefer non-video interactions
  • Dependence on a stable Internet connection for both parties
  • Potential privacy concerns from customers as they interact via video

Top Helpful Reviews

The Little Monkey Company

Sep 25, 2021  on Shopify

My only area while using this app is trying to figure out the best time to meet my customers online. This app is brand new so getting the word out there is extremely important. Once the news spread, this app will be a game changer to ecommerce businesses. I promise you will see a significant rise in sales too.

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