Captain Shipping Protection

Develop by Captain Insure

$11-$49

/ Month

Built for Shopify

14 Days Free Trial

Shipping insurance widget | Shipping protection

Build shipping protection

Keep premium collections

Customize claims policy

Upsell digital products

Order protection

Upsell cart checkout

Seamless switch

Offset shipment costs

Increase conversion rate

About Captain Shipping Protection

Launched Aug 03, 2022

Built by Captain Insure

Email :

support@shipwill.org

Address

Hong Kong, HK, HK

Website Support Portal Privacy policy FAQ

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Description

Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Offer shipping protection widget at checkout or via app blocks
Keep all the shipping protection fees, and add profits when claims are low
Route insurance order protection fee back to you & increase your conversion rate
Customize the price and style of insurance you want. Multi-language supported
The app won't add any codes to your store theme - user friendly

Pros

Allows businesses to create their own shipping protection program
Businesses keep 100% of the shipping protection premium collections
Potential to increase order profits
Customizable claims policy
Ability to upsell digital products and order protection
Supports upsell cart checkout including subscriptions
Seamless switch from other similar apps
Offsets the cost of lost and damaged shipments with digital product upsells
User-friendly and does not add any code to the store theme
Provides 24/7 support
Highly rated customer service

Cons

The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
May require adjustments to the template (as noted in a user review)

Top Helpful Reviews

SUNI

Jan 06, 2026 on Shopify

Captain Shipping Protection works great, and the support is even better. I had an issue with the widget not showing in my cart, and Sagar resolved it super fast. Highly recommend!

Woods Wholesale Wine

Dec 22, 2025 on Shopify

This app is easy to install. The support help is immediate and professional. We are very satisfied with Captain to say the least! Use these guys to create an additional revenue stream and ensure your customers' get the peace of mind they deserve when ordering from your shopify store.

Hobbs Flyer

Nov 28, 2025 on Shopify

Great App and easy to use. Customer service is very responsive. I highly recommend you give it a try.

Heritage Collective

Sep 24, 2025 on Shopify

This App killed my conversion rate from 2.7% to 0.7% I don't know what happened but I uninstalled it after 1 day - please refund

Impact Precision

Aug 20, 2025 on Shopify

Sagar was helpful to resolve an issue where the app wasn't functioning and was able to get everything back up and running.

Harper Finch Designs

Jul 10, 2025 on Shopify

Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

Kidsy

Jul 04, 2025 on Shopify

I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

Provincetown Fudge Factory

Apr 25, 2025 on Shopify

We recently launched this app on our website, so it's still too early for a 5-star review. However, if it lives up to its promises, I'll definitely be updating my review. I had a very quick and helpful chat with customer service today. They were able to answer my question promptly. It's looking promising!

ATACLETE

Mar 20, 2025 on Shopify

DO NOT USE IF YOU ADVERTISE ON GOOGLE OR IF SEO IS IMPORTANT TO YOUR BUSINESS. Out of the blue, our business got shut down in a single day. We got delisted from Google search results, meaning people could no longer find us through organic search, and our Google Ads account got shut down. Why? Because of this app right here. Their domain where they host their services became compromised due to them not doing their due diligence on their domain, and as a result, so did our site. I reached out to their support, they were oblivious to what was going on. I asked them what's captaintop and they said "I don't know what that is, we are not affiliated with that." They are, this is their domain. This is what caused havoc to ours. Now we have a mass clean-up to even get back to what we were doing on a daily basis. It's crazy to me that they don't do their own due diligence when it comes to keeping up with their domain and I am supposed to trust them on our store.? NEVER AGAIN. There's absolutely NOTHING they could ever offer us to have us trust them ever again! If you choose to use them, you have read it here and you are warned. I'll never risk our store like that again. Unless you know code or programming and this happens to you, you are done for. The only reason I found it was going through our source code.

Portable Sun LLC