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Captain Shipping Protection

Develop by Shopify

$11-$49

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Shipping insurance widget | Shipping protection

    Build shipping protection
    Keep premium collections
    Customize claims policy
    Upsell digital products
    Order protection
    Upsell cart checkout
    Seamless switch
    Offset shipment costs
    Increase conversion rate

    About Captain Shipping Protection

    Built by Shopify

    Address

    60 , Abiramapuram , 7th Cross, M.C Road , Near eliza nagar water tank, Thanjavur, TN, 613007, IN

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

    Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

    Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more
    • Offer shipping protection widget at checkout or via app blocks
    • Keep all the shipping protection fees, and add profits when claims are low
    • Route insurance order protection fee back to you & increase your conversion rate
    • Customize the price and style of insurance you want. Multi-language supported
    • The app won't add any codes to your store theme - user friendly

    Pros

    • Allows businesses to create their own shipping protection program
    • Businesses keep 100% of the shipping protection premium collections
    • Potential to increase order profits
    • Customizable claims policy
    • Ability to upsell digital products and order protection
    • Supports upsell cart checkout including subscriptions
    • Seamless switch from other similar apps
    • Offsets the cost of lost and damaged shipments with digital product upsells
    • User-friendly and does not add any code to the store theme
    • Provides 24/7 support
    • Highly rated customer service

    Cons

    • The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
    • May require adjustments to the template (as noted in a user review)

    Top Helpful Reviews

    Heritage Collective

    Sep 24, 2025  on Shopify

    This App killed my conversion rate from 2.7% to 0.7% I don't know what happened but I uninstalled it after 1 day - please refund

    Impact Precision

    Aug 20, 2025  on Shopify

    Sagar was helpful to resolve an issue where the app wasn't functioning and was able to get everything back up and running.

    Harper Finch Designs

    Jul 10, 2025  on Shopify

    Great app. Pays for itself many times over every month. Just had a glitch caused by a shop update, and they were very fast to fix it and get it back up and running.

    Kidsy

    Jul 04, 2025  on Shopify

    I have been using this app for a very long time, so far so good. It is simple to set up, and the customer support is always super helpful

    Provincetown Fudge Factory

    Apr 25, 2025  on Shopify

    We recently launched this app on our website, so it's still too early for a 5-star review. However, if it lives up to its promises, I'll definitely be updating my review. I had a very quick and helpful chat with customer service today. They were able to answer my question promptly. It's looking promising!

    ATACLETE

    Mar 20, 2025  on Shopify

    DO NOT USE IF YOU ADVERTISE ON GOOGLE OR IF SEO IS IMPORTANT TO YOUR BUSINESS. Out of the blue, our business got shut down in a single day. We got delisted from Google search results, meaning people could no longer find us through organic search, and our Google Ads account got shut down. Why? Because of this app right here. Their domain where they host their services became compromised due to them not doing their due diligence on their domain, and as a result, so did our site. I reached out to their support, they were oblivious to what was going on. I asked them what's captaintop and they said "I don't know what that is, we are not affiliated with that." They are, this is their domain. This is what caused havoc to ours. Now we have a mass clean-up to even get back to what we were doing on a daily basis. It's crazy to me that they don't do their own due diligence when it comes to keeping up with their domain and I am supposed to trust them on our store.? NEVER AGAIN. There's absolutely NOTHING they could ever offer us to have us trust them ever again! If you choose to use them, you have read it here and you are warned. I'll never risk our store like that again. Unless you know code or programming and this happens to you, you are done for. The only reason I found it was going through our source code.

    Portable Sun LLC

    Mar 20, 2025  on Shopify

    Google is flagging API calls made by this app as malicious. They killed all of our google ads after installing this app. Support did not respond.

    Olivia Wearable Breast Pump

    Mar 14, 2025  on Shopify

    Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!

    edelkrone

    Feb 23, 2025  on Shopify

    It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

    Quivale

    Dec 31, 2024  on Shopify

    Didn't work with my store. Customer support was a waste of time. Now my refund request is being "reviewed"

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