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"Aprimore trocas e devoluções com automação e eficiência Shopify."

  • $4.99 / Month
  • 5 Days Free Trial
1 Reviews

Easily cancel and refund orders made by you or your staff. Show more

Better Canceled Orders is a streamlined app designed to effortlessly manage unwanted orders in your webshop. With this app, you can automatically cancel orders placed by specific individuals, such as test customers or staff, without any need for manual intervention. By using this tool, you can conduct realistic tests of your purchasing process to gain valuable insights, assess the efficiency of your checkout system, and identify potential areas for improvement. The app allows you to easily manage and update email lists for both test and staff accounts, ensuring that only the necessary orders are processed. This automated solution helps in maintaining order accuracy and enhances the overall effectiveness of your online store's operations.
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Automatic order cancellation
Manual intervention not required
Identifies specific individuals
Cancels test customer orders
Cancels staff orders
Configurable email lists
  • $19 / Month
  • Free Plan Available
  • New

Quickly implement mandatory EU withdrawals and refunds, no developer required.

  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.6
6 Reviews

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.
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Customer segmentation
Real-time dashboard
Survey templates
Automatic surveys
Customer loyalty measurement
Pain point analysis

"Enhance customer engagement with AI-driven chat support on Shopify."

AI chatbot and live chat app for 24/7 multilingual support and sales.

"Merge duplicate profiles for accurate order tracking and clean marketing lists."

"Cloze: AI Chatbot for Ecommerce with Customization & Order Tracking."

Connect your customer using Facebook Messenger Business Page Show more

Qchat: Facebook Messenger is a powerful tool designed to transform customer interactions and boost the performance of your online store. By seamlessly integrating the capabilities of Facebook Messenger Chat, Qchat allows you to engage with customers in real-time, enhancing their shopping experience. This app simplifies the process of connecting your store to your Facebook Page's Messenger, allowing you to respond to customer inquiries and address concerns with just a few clicks. One of the standout features of Qchat is its ability to customize the chat bubble to align with your store's theme using the native Facebook chat plugin editor. This ensures that your communication tool reflects your brand's aesthetic seamlessly. Qchat: Facebook Messenger is an essential app for any online store looking to improve customer engagement and streamline communication.
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Real-time engagement
Messenger integration
Chat bubble customization

Enable direct customer support with WhatsApp chat integration and analytics.

Easily integrate WhatsApp for direct customer chat on Shopify. Show more

Aurum: WhatsApp Chat Connect is a user-friendly app designed to enhance customer interaction on your Shopify store. By seamlessly integrating a WhatsApp button, it allows merchants to engage directly with their customers, providing a personal touch to customer service. The app stands out for its simplicity, requiring no coding skills, making it accessible for anyone to set up in just a few clicks. Ideal for businesses looking to strengthen customer relationships, Aurum: WhatsApp Chat Connect ensures that you can easily address inquiries, resolve issues, and foster a more responsive shopping experience. Enhance your store's communication capabilities and provide exceptional service with minimal effort.
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No coding required
Whatsapp integration
Direct customer chat
  • $20 / Month
  • Free Plan Available

24/7 AI chatbot that provides personalized product suggestions Show more

Upsell Agents AI Chat is a powerful tool designed to enhance sales on your Shopify store by leveraging advanced conversational AI. This app operates 24/7, transforming casual browsing into buying decisions by making personalized product recommendations based on a comprehensive understanding of your entire product catalog. Unlike traditional chatbots with scripted responses, Upsell Agents AI provides a genuine conversational experience, akin to a knowledgeable sales associate guiding each customer personally. The app is quick to set up—live on your store in just minutes—and instantly starts engaging customers, ensuring you never miss a sales opportunity. Through its user-friendly dashboards, you can track sales conversions and gain valuable insights into customer behaviors and preferences. Upsell Agents AI is the perfect solution for store owners looking to boost their sales by understanding and meeting customer needs more effectively.
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24/7 customer engagement
Personalized recommendations
Customer insights
Sales tracking dashboard
Easy shopify integration
Conversational ai

AI chatbot for Shopify: multilingual support, chat analytics, and customization. Show more

Shelly: AI Chatbot & FAQs is a sophisticated AI-powered tool designed to enhance customer support by automating inquiries with precision. Through seamless integration with Shopify MCP, it offers accurate product information and real-time order tracking, making it indispensable for online merchants. Featuring customizable branding, the app allows businesses to tailor the chatbox design while providing comprehensive chat analytics to monitor customer interactions. With multilingual support and FAQ synchronization, Shelly ensures accessibility and efficient communication across diverse markets. Merchants can choose between Claude or GPT AI models for optimal performance, offering flexibility in managing customer conversations. By integrating closely with your store’s product catalog and order data, Shelly provides instantaneous responses to customer queries, streamlining the support process. Ideal for global support, this app is not just about answering questions but also enhancing the overall customer experience.
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Customizable branding
Multilingual support
Order tracking
Real-time product info
Chat analytics
Faq synchronization

Post-purchase Experience Show more

Meow: Engage is an intuitive app designed to enhance the shopping experience by providing robust order notification and tracking services. Upon order confirmation, users receive professional notifications, ensuring they are promptly informed about their order status. The app also facilitates seamless order tracking, allowing customers to stay updated on their purchase every step of the way. Meow: Engage optimizes communication and streamlines order management processes, ensuring users have access to comprehensive information for a hassle-free shopping experience. Additionally, the app notifies users when orders are processed for shipping or canceled, keeping them informed at all times. For developers, Meow: Engage offers API support to integrate these functionalities into their own systems, making it a versatile tool for businesses and customers alike.
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Order tracking
Api integration
Order notifications
  • $15 / Month
  • Free Plan Available
  • 30 Days Free Trial

Soloapps includes Spin Wheel, FAQs, Shipping Bar, Social Chat Show more

Soloapps: All‑in‑one app is a versatile platform designed to streamline and enhance your digital life by consolidating essential tools and features into a single application. With a user-friendly interface, Soloapps simplifies multitasking by providing comprehensive solutions for productivity, communication, organization, and entertainment. Whether you need to manage your calendar, send messages, make video calls, or even unwind with curated music playlists, Soloapps has you covered. This all-in-one app is perfect for busy professionals, students, and anyone looking to optimize their daily routine without constantly switching between different applications. It also offers customizable widgets and integrations to tailor the experience to your personal or professional needs. With regular updates and a commitment to privacy and security, Soloapps ensures that all your digital essentials are safe and up-to-date. Experience the convenience and efficiency of managing your digital world seamlessly with Soloapps.
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Shipping bar
Discount spin wheel
Scroll to top
Order delivery date
Social chat
Shipping message
  • $99-$499 / Month
  • Free Plan Available
6.7
24 Reviews

AI chatbot for ecommerce that converts browsers into buyers Show more

Sendbird AI Chatbot is a sophisticated digital assistant designed to enhance your sales and customer service efforts through engaging, human-like conversations. It provides round-the-clock support by automatically greeting and assisting visitors on your website, offering personalized recommendations based on real-time interactions. The chatbot seamlessly integrates with your store data via the Shopify API, enhancing its ability to recommend products, answer FAQs, and even connect customers to human support when necessary. With multilingual capabilities, it can interact with users in various languages, broadening your reach across different demographics. The app also features a performance dashboard, allowing you to track visitor engagement and conversion metrics. Suitable for diverse industries such as ecommerce, marketplaces, health and beauty, and hospitality and travel, Sendbird’s AI chatbot is a versatile tool to bolster your customer relations and drive sales.
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Seamless integration
Multilingual support
Personalized recommendations
Performance dashboard
24/7 support
  • $4.99-$6.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
8
22 Reviews

Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.
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Conditional logic
Customizable forms
Email notifications
File uploads
Multistep forms
Pop-up forms
  • $3.99-$7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
4 Reviews

Seamless Typeform integration: Collect data, automate orders, no coding needed. Show more

Typeify: Typeform Integration is a seamless solution that allows you to enhance your storefront by adding interactive Typeform forms anywhere you need. This powerful tool enables you to effortlessly collect information or data from your users, whether it's through pop-ups, embeds, or full-page forms. By connecting Typeform to your store via a no-code API integration, you can automate essential actions like registering customers, creating orders, and gathering valuable feedback. Whether you're looking to improve user interaction or streamline operations, Typeify simplifies the process, transforming Typeform responses into meaningful actions tailored to your store's needs. Leverage this integration to enhance customer interaction and optimize your workflow, all without writing a single line of code.
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Seamless integration
No coding needed
Automate orders
Pop-up forms
Embedded forms
Page forms
  • $15 / Month
  • Free Plan Available

"Streamline e-commerce data collection with customizable, embeddable forms."

  • $19-$99 / Month
  • 30 Days Free Trial
8.2
2 Reviews

24/7 intelligent AI chat support, customized with your business documents.

Shopify support apps are indispensable tools for e-commerce businesses looking to optimize their operations and achieve sustained growth. These apps enhance the efficiency of store management, provide invaluable insights through customer feedback, and significantly enhance customer service experiences. By leveraging the features of these support apps, businesses can streamline their processes, engage more effectively with their customer base, and ultimately, drive sales growth.

Explore the range of Shopify support apps listed below and find the perfect tools that align with your business needs.

Frequently Asked Questions (FAQ)

1. What are Shopify support apps?

Shopify support apps are third-party tools designed to integrate with Shopify stores to enhance functionality by streamlining operations, improving customer engagement, and providing essential feedback for business growth.

2. How can these apps improve my store's customer experience?

These apps enhance customer experience by automating support tasks, providing easy-to-access customer service, and collecting valuable feedback that helps tailor the shopping experience to customer needs.

3. Are Shopify support apps easy to integrate?

Yes, most Shopify apps are designed for seamless integration with your existing store setup, requiring minimal technical expertise and effort to get started.

4. Do these apps offer analytics and reporting features?

Many Shopify support apps come with analytics and reporting functionalities that provide insights into customer interactions and feedback, helping you make data-driven decisions for your store.

5. Can I customize the features of these apps to suit my needs?

Yes, most Shopify support apps offer a level of customization so that you can tailor their functions specifically to meet your business requirements and goals.

6. How do these apps help in boosting sales?

By improving customer satisfaction and service efficiency, these apps can help increase the likelihood of repeat purchases, reduce cart abandonment rates, and offer personalized marketing, all of which contribute to boosting sales.

7. Are there free Shopify support apps available?

There are both free and paid Shopify support apps available. Free options often have limitations in features, but they can still provide significant value depending on your store's needs.

8. How do I choose the right support app for my store?

Consider your specific business needs, customer service requirements, and budget when selecting a support app. Reading reviews and trying out demos can also help in making an informed decision.

9. Is customer support available for these apps?

Most apps offer customer support through various channels like email, chat, or documentation to help users with installation, troubleshooting, and maximizing app benefits.

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