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Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Canada Auto Tracker

Aug 08, 2024  on Shopify

Excellent! Finally I found the solution that I was looking for. And the amazing support was crucial to make it happen. Thank you Nareh for this great customer experience!

Creatibox

Aug 08, 2024  on Shopify

I am beyond satisfied with Subify, especially with their outstanding customer service! Mason was absolutely fantastic—patient, knowledgeable, and incredibly helpful. He guided me step by step through the process, ensuring that I achieved the exact results I was hoping for. His dedication and professionalism truly set Subify apart. Highly recommend!

Harry Duley

Aug 07, 2024  on Shopify

So far, so good. Happy to be able to chat to a human when I needed customisation. I would recommend.

Florida Scents

Aug 06, 2024  on Shopify

absolutely excelent. I never recieved such a fast response in any other Shopify app. Aliya solved my issue within <5 minutes I explained it to her. Blessed!

BiaBody Shop

Aug 05, 2024  on Shopify

Great app for managing magazine subscriptions in Shopify. Would like to see a few more customization features for users but overall the team is very responsive, and committed to helping get you up and running.

Sea Moss Lyfe

Aug 05, 2024  on Shopify

I highly recommend this app. It made implementing a subscription plan super simple. Plus the customer support was more than amazing!!

lautux

Aug 04, 2024  on Shopify

The Support is absolutely great. I´ve been searching for a long time for an app like this. Sam the support Member was very good in a very short time to resolving my problem. Thanks

Briteskyn

Aug 01, 2024  on Shopify

Subify's support team was outstanding. They resolved my issue quickly and efficiently, providing clear instructions and excellent service. Highly recommended.

Gemology inc

Aug 01, 2024  on Shopify

After trial and error i came across subify figured id give it a shot and Mason helped me every step of the way. I'm not a professional website builder or anything and he guided me step by step until i was happy and im so happy i stuck with them the app is freaking amazing... worth every penny id recommend to ANYONE!!!

Creepy Clubhouse

Jul 31, 2024  on Shopify

Had an issue that was addressed promptly, professionally, and perfectly. Makes being a new business owner easier when the app they use has great technical support. Thanks Mr. Wizard aka Mason.

mealsbychefswole

Jul 31, 2024  on Shopify

I am reviewing on customer service not on the app just yet. Stella was helping me and she made everything easy and understandable and she was quite knowledgeable with access to remove old code from other apps. I previously used the BOLD app which is complete $#!+ compared to the old version of BOLD which is why I had to make the switch. We do about a quarter of a million dollars in sales every year so having the right subscription app is VERY IMPORTANT. I hope Subify can do the job and I have faith that it can. Thank you again Stella for getting my groove back!

Kosmetik Kompetenz

Jul 27, 2024  on Shopify

Sehr netter Support. Ich wurde sofort per chatbot kontaktiert und gefragt, ob ich mit der Installation und der Einrichtung zurechtkomme. Mir wurde sofort geholfen, da ich tatsächlich ein paar Fragen hatte. Und es war kein virtueller Assistent sondern ein Mensch, sehr bemüht und verständnisvoll. Kann ich nur empfehlen.

Blop.today

Jul 27, 2024  on Shopify

It is a very helpful plug-in that almost meets all my needs. The staff is also very enthusiastic and assisted me in completing some modifications. Thank you for your very good service.

WarriorMamaDesigns

Jul 25, 2024  on Shopify

Absolutely Love the Customer Service! Speedy Quick with getting back with you and always looking out for you! I'm new to the who app adding, and I had someone instantly messaging me with new tips and how to make my page better!!

Pink Sugar Shoppe

Jul 23, 2024  on Shopify

I downloaded the app and started working with it immediately. About 5 minutes in I got a pop up chat with assistance. My rep was very informative and had an answer for every single question I asked. She walked me through creating my first subscription and now I'm ready to go. So far for me this app is a 10/10. I'm very happy I went with Subify! Thanks!!!

Salute Imports

Jul 23, 2024  on Shopify

Super easy to install and customer service helps right away. Staff is very supportive and wants to ensure you're happy with their product. Highly recommended!

Dayfuel

Jul 22, 2024  on Shopify

The staff are a great help and pretty quick as the app is okay but comes with limitations that are not explained properly at the outset. Its pretty good but you have to make some work a round's which seem simple but would have thought they could have had it covered. Haven't used it yet but will submit an update when i do.

Snaw

Jul 21, 2024  on Shopify

Excellent app. So easy and clean to use. Customer service is quick and very helpful too. The best subscription app i've used to date.

Friskhem

Jul 18, 2024  on Shopify

This app is fantastic with its sleek design and easy-to-use interface. It's very intuitive, so you can quickly get started and use all its features without any trouble. But the best part is the customer support. They go above and beyond to make sure you're happy. Whatever issues or questions you have, they'll provide prompt and effective help. Their commitment to user satisfaction is truly impressive. Great app!

Medienhaus Jadeweser

Jul 17, 2024  on Shopify

Great Customer Service! I had a few questions about how to implement the subscription feature into the shop. They were all answered very quickly. The staff was very nice and really helpful!

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