Reviews: Subi Subscriptions App

Customer reviews: Subi Subscriptions App

Reviews (799)

Overall rating

4.9

5

284
4

10
3

3
2

4
1

4

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

User-friendly and easy to integrate with Shopify
Highly responsive and supportive customer service
Provides intuitive subscription setup and management
Offers flexible plan options suitable for business growth
Enables effective customization and branding
Strong support received during migration from other platforms

Common Concerns

Higher payment tiers required for certain features
Lack of transparency in pricing structure
Some issues with the app functionality on lower-tier plans
Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

WitchScents Organics

Sep 30, 2024 on Shopify

The customer service is excellent. ✨️ I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

amedcine

Aug 28, 2024 on Shopify

I paid the first plan and guess what ? Nothing works. Settings section doesnt work, live chat support buton is fake. Indeed, you dont have any support at all to be honest. You can't even select a product if you want to create a subscription plan. And i did take a paid plan.. imagine with the free plan.. It's a scam, i mean i guess you must pay the biggest plan (the most expensive one) if you just want basic services. Other plans are fakes. Edit : few days later, iam changing the review and adding 3 stars instead of 1. The support was late, but they finaly did answer me.

Hale Pule Ayurveda and Yoga

Apr 14, 2024 on Shopify

Subify by Shopify makes setting up subscription products a breeze on your Shopify store. While it's user-friendly and effective for managing subscriptions, I found it lacked integration with ActiveCampaign, our marketing platform. Despite this, its seamless subscription creation makes it a solid choice for Shopify merchants seeking hassle-free management. Efficient and kind support team.