Reviews: Subi Subscriptions App

Customer reviews: Subi Subscriptions App

Reviews (799)

Overall rating

4.9

5

284
4

10
3

3
2

4
1

4

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

User-friendly and easy to integrate with Shopify
Highly responsive and supportive customer service
Provides intuitive subscription setup and management
Offers flexible plan options suitable for business growth
Enables effective customization and branding
Strong support received during migration from other platforms

Common Concerns

Higher payment tiers required for certain features
Lack of transparency in pricing structure
Some issues with the app functionality on lower-tier plans
Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

House of Amunet

Nov 08, 2024 on Shopify

SpiraVeg

Sep 27, 2024 on Shopify

The app is very easy to add on the store. The interface is easy to use. The customer service is great. After installed the app, I had a few questions, the live chat person answered / solved questions right away. We have to choose a higher (more pricey) plan to take out the "powered by Subify" link. ---- This is the only reason I gave it a 4 star rating.

My Store

Sep 11, 2024 on Shopify

Je tiens à exprimer ma gratitude envers l’équipe de Subify. Le sav est vraiment génial et fait exactement ce dont nous avons besoin pour notre boutique. Malgré un léger délai, probablement dû à une forte demande et beaucoup de travail, je suis impressionné par leur engagement et leur dévouement à résoudre nos problèmes. Le service client est exceptionnel. Ils sont non seulement sympathiques mais aussi très investis dans l’accompagnement et la résolution de nos soucis. Une mention spéciale à Sam, avec qui j’ai eu le plaisir de discuter. Il a été incroyablement utile, professionnel et attentif à mes besoins. Son aide a été précieuse et a grandement facilité notre expérience avec Subify. Merci à toute l’équipe pour votre soutien et votre excellent service !

DEPOZ

Aug 06, 2024 on Shopify

The after-sales service is very good, a big thank you to Mason!

BiaBody Shop

Aug 05, 2024 on Shopify

Great app for managing magazine subscriptions in Shopify. Would like to see a few more customization features for users but overall the team is very responsive, and committed to helping get you up and running.

Rooted By Faith Designs

Aug 03, 2024 on Shopify

It is fairly simple to use.

Dayfuel

Jul 22, 2024 on Shopify

The staff are a great help and pretty quick as the app is okay but comes with limitations that are not explained properly at the outset. Its pretty good but you have to make some work a round's which seem simple but would have thought they could have had it covered. Haven't used it yet but will submit an update when i do.

WildBrews

Jul 21, 2024 on Shopify

good support

Sincerely, Bade

Apr 10, 2024 on Shopify

Stacey's Kindness Candles

Apr 09, 2024 on Shopify

I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.