Taranker.Com Logo
Subi Subscriptions App logo

Customer reviews: Subi Subscriptions App

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (687)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Patriot Crew

Oct 03, 2024  on Shopify

I highly recommend this app for any Shopify store looking to add subscriptions. It’s a powerful tool with excellent features, and the ability to allow customers to modify their subscriptions without canceling is a huge win. My business has seen a significant increase in recurring revenue thanks to this app!

Newrospace

Oct 02, 2024  on Shopify

Startups should apply for their Early Stage Program on their Pricing page! They gave me a 77% discount for 4 months to try out their growth plan! This gives my startup a fighting chance especially since we have a tight budget!

Performance Supplements

Oct 02, 2024  on Shopify

support was very helpful after we started the free trial, provided some tips and tricks for us when we were brand new to Subify, and set us up for success within 15 minutes of signing up! Highly recommend!

1tier

Oct 01, 2024  on Shopify

They responded quickly to resolve the issue. They actively provided answers and support regarding the issue. I am satisfied. :)

HEARTH AND CRAFT CO.

Oct 01, 2024  on Shopify

This app is super user friendly and offers fair pricing. The support team was very helpful in responding to my questions quickly and efficiently!

Radiant

Oct 01, 2024  on Shopify

Really great customer service - Miles went above and beyond to help me with a subscription issue. If you are looking for a subscription app that has great customer service (unlike Recharge which i moved away from) go for these guys

antoineherve.com

Sep 30, 2024  on Shopify

Works perfectly, thanks to an excellent support from Stella, creative and efficient. After few month, Subify is working good for my Shopify, thanks to all the team!

WitchScents Organics

Sep 30, 2024  on Shopify

The customer service is excellent. ✨️ I would like to see better options for shipping in the customer subscriptions, currently you cannot add shipping to cart unless you pay the premium fees which are hefty for small business.

Shop Santé

Sep 29, 2024  on Shopify

L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service! L'application semble fonctionner parfaitement et le support est incroyable. Ils sont réactifs et proactifs. J'aimerais mentionner Dala pour son excellent service!

SpiraVeg

Sep 27, 2024  on Shopify

The app is very easy to add on the store. The interface is easy to use. The customer service is great. After installed the app, I had a few questions, the live chat person answered / solved questions right away. We have to choose a higher (more pricey) plan to take out the "powered by Subify" link. ---- This is the only reason I gave it a 4 star rating.

Itasha Coffee

Sep 24, 2024  on Shopify

Phenomenal support that is very helpful in setting up their app. They really went above and beyond making my store possible.

GlutActive

Sep 24, 2024  on Shopify

It’s a very good plugin; it has worked just as described. So far, it has been wonderful. The times I have needed help, they have assisted me right away.

The Board Couple

Sep 24, 2024  on Shopify

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

Prowler

Sep 24, 2024  on Shopify

Account restricted within minutes of setting up - our LGBTQ Adult store violates their terms of business.

Steam Shovel Coffee

Sep 23, 2024  on Shopify

For a long time I put off setting up a subscription on my web site because I thought it would be difficult. You helped me to make a difficult job easy. Thanks

MEYERS COFFEE

Sep 23, 2024  on Shopify

I just started using Subify and so far, very impressive. I was able to set up a subscription for my coffee brand, Meyers Coffee in just a few minutes. Very easy. And the subscription option appears right in my shopify checkout window. It's fantastic! Thanks, Steve

logolini GmbH

Sep 20, 2024  on Shopify

Tolle App und toller Service - selbst Abends sind alle meine Probleme mit der App bei der Einrichtung mit meinem Theme gelöst worden. Freue mich auf den Einsatz der App

Charm & Ember

Sep 17, 2024  on Shopify

I am only using the basic functionality right but as a small startup new to the ecommerce world, this has been by far the best experience I have had so far. there support and tutorials are great, and every time i have a question no matter difficulty I am able to chat with a person who will give me real time answer, they even opened my account early on to make sure everything was set up correctly, and before reaching out to them helped me answer questions I had not asked yet. If they provide this level of customer service for a small start up with barley any subscriptions, I can not imagine how great they would be once we have 100s or 1000s, this is probably my favorite app to with, and its all because of their stellar customer service.

Living Silica

Sep 17, 2024  on Shopify

Customer Support is the best. Mason helped me with every question I had in order to install this app corretly!

Latitude 23.5 Coffee & Tea

Sep 15, 2024  on Shopify

Very responsive Customer Support. Miles responded very quickly and helped to solve our issue. Highly recommend!

Scroll to Top