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Customer reviews: Subi: Subscriptions & Loyalty

Develop by Shopify

Subify is a Shopify app designed to simplify subscription management for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (716)

Overall rating
4.9

What Merchants Think

"Subi Subscriptions App" receives overwhelmingly positive feedback from merchants for its user-friendly interface, robust feature set, and exceptional customer service. Users appreciate the app's ease of integration with Shopify, the responsiveness of the support team, and its functionality in simplifying subscription management. However, some merchants express minor concerns regarding pricing and feature accessibility.

Key Strengths

  • User-friendly and easy to integrate with Shopify
  • Highly responsive and supportive customer service
  • Provides intuitive subscription setup and management
  • Offers flexible plan options suitable for business growth
  • Enables effective customization and branding
  • Strong support received during migration from other platforms

Common Concerns

  • Higher payment tiers required for certain features
  • Lack of transparency in pricing structure
  • Some issues with the app functionality on lower-tier plans
  • Shipping options are limited without premium fees

Final Thoughts

Overall, "Subi Subscriptions App" is highly regarded for its powerful subscription management capabilities and outstanding customer support. It is considered a valuable tool for merchants looking to implement subscription services on their Shopify stores, despite minor concerns about pricing. The app is especially beneficial for businesses seeking to enhance customer retention and streamline subscription operations.

Mother & Daughter

Mar 27, 2024  on Shopify

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Ori Lifestyle

Mar 26, 2024  on Shopify

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Zenmen Health

Mar 25, 2024  on Shopify

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

Rock Chocs

Feb 01, 2024  on Shopify

This is an excellent app to use to provide subscriptions for all your products. Easy to set up and run excellent customer service. Great way to increase sales

Koori Curriculum

Jan 28, 2024  on Shopify

This app is great. Easy to install - edit and utilise to the best of our needs. Customer support is also quick and supportive. What a cool app. Thanks!

Ace Disc Golf

Jan 11, 2024  on Shopify

Without a doubt, one the easiest and smoothest customer service teams out there. I wanted an amendment on one of the default email templates and it was dealt with quickly and hassle free from the Hengram team. We are using Subify as a membership portal and they've been great to deal with from start to launching the membership programme. We've now launched with no issues, everything is working as it should. Couldn't recommend Subify enough

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