Taranker.Com Logo
Shopify Email logo

Customer reviews: Shopify Email

Develop by Shopify

Shopify Email is a built-in marketing tool designed to help Shopify merchants create, send, and track email campaigns directly from their store dashboard. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right solution for your business.

Reviews (2,542)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Florine Cruickshank

Oct 20, 2024  on Shopify

By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, ...

feather fashion men&women

Oct 20, 2024  on Shopify

i like this part It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.

Calma Coils

Oct 18, 2024  on Shopify

Havent tried a lot of other apps in this domain, pretty simple and straight forward, gets the job done easily!

RICH SKIN Boutique

Oct 17, 2024  on Shopify

The email automation is good. Some of the items like social media input should stay in place and edited as needed. Templates available could be more creative going forward and more AI with details. But overall its a good feature easy to manipulate and the fact that you dont have to leave the app to create a email is a plus and of course its in the subscription no extra cost to cover.

Now Found

Oct 15, 2024  on Shopify

Not as good as Klaviyo, but getting better. And being that it is included in Shopify subscription that helps out a lot.

Baf Onlineshop

Oct 15, 2024  on Shopify

Alles in Allem kann ich die App absolut empfehlen. Gute Vorlagen, wenn auch nicht ganz so flexibel wie man es eventuell wünschen würde aber für den Zweck absolut ausreichend und einfach im handling.

JOERIAKNITS

Oct 14, 2024  on Shopify

Easy to edit and very versatile. Wish there were more templates to work from for the special events and discounts throughout the year.

Cocoa Flowers

Oct 07, 2024  on Shopify

I don't understand how someone can give this app 1 star. It's so easy to use, plus, there are templates for you to use as a guide. Thank you Shopify for providing this resource for us.

SuesyCoilsCare

Oct 07, 2024  on Shopify

It marks my emails as failed if in the first "batch" sent doesn't reach a specific open rate. Then it doesn't continue to send the emails. This is stupid. Even if I get an order from the first batch with the low open rate they will mark it as failed, and not send the emails through. This needs to be changed. Send the emails regardless. No one instanly opens emails. That's why it's an email. This is ruining my business.

Cactus Rose Boutique, LLC

Oct 02, 2024  on Shopify

Shopify email is AMAZING! The ability to put together flows, automations, and emails is EASY! Super user friendly, especially for those starting out with emails and analytics! 10/10!

Ral Gifts and Hampers

Oct 01, 2024  on Shopify

The Shopify Email app is great and i believe was made for stores like mine that is still growing and don't have enough to pay for other paid platforms.

yogamatore.com

Sep 30, 2024  on Shopify

Fin'ora ho trovato l'invio e la personalizzazioni ottimali e sufficienti per quello che serve ogni giorno.

Bridging ─ Spanish Reading & Writing

Sep 30, 2024  on Shopify

Por favor, permitan que en el plan starter se pueda usar Shopifyforms. Gracias, Shopifyemail es genial.

FalcOne Gallery

Sep 29, 2024  on Shopify

A very cool and useful app that has everything a starting business needs. Intuitive and easy to use. Additionally, it’s free for small shipment volumes, so what more could you ask for? :) Highly recommend.

Colmenero Shop

Sep 25, 2024  on Shopify

Muy buena aplicación, para mantener a tus clientes informados de promociones y publicaciones destacas. Nos gusto mucho

Pechinchas Daweb

Sep 20, 2024  on Shopify

ainda estou apredendo usar, gostaria de saber se tem como saber qual foi o cliente que abriu o email para desta forma enviar u desconto especial para ele. mas te aonde consegui usar, gostei, acredito que vai ajudar muito

Gees512Tees

Sep 20, 2024  on Shopify

Being new to e-commerce, the very thought of dealing with email made me anxious, but this is wonderful! The automation and templates are perfect.

Smell Hound – Odour Eliminator

Sep 19, 2024  on Shopify

The formatting options are woefully behind other email apps. The lack of ability to format the text like custom fonts etc. Basically the email design formatting should be consistent with the pages formatting.

Olivia Cooper - Beauty shop

Sep 19, 2024  on Shopify

Ottima App per Shopify. Molto più semplice ed intuitiva di altre app....troppo complesse. Questa con i suoi modelli è molto adatta al fai da te

FashionForward Finds

Sep 18, 2024  on Shopify

Helps soft out my email seamlessly and to inform my customers on any updates of my stores. Work fines for me.

Scroll to Top