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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

yogamatore.com

Sep 30, 2024  on Shopify

Fin'ora ho trovato l'invio e la personalizzazioni ottimali e sufficienti per quello che serve ogni giorno.

Bridging ─ Spanish Reading & Writing

Sep 30, 2024  on Shopify

Por favor, permitan que en el plan starter se pueda usar Shopifyforms. Gracias, Shopifyemail es genial.

FalcOne Gallery

Sep 29, 2024  on Shopify

A very cool and useful app that has everything a starting business needs. Intuitive and easy to use. Additionally, it’s free for small shipment volumes, so what more could you ask for? :) Highly recommend.

Colmenero Shop

Sep 25, 2024  on Shopify

Muy buena aplicación, para mantener a tus clientes informados de promociones y publicaciones destacas. Nos gusto mucho

Pechinchas Daweb

Sep 20, 2024  on Shopify

ainda estou apredendo usar, gostaria de saber se tem como saber qual foi o cliente que abriu o email para desta forma enviar u desconto especial para ele. mas te aonde consegui usar, gostei, acredito que vai ajudar muito

Gees512Tees

Sep 20, 2024  on Shopify

Being new to e-commerce, the very thought of dealing with email made me anxious, but this is wonderful! The automation and templates are perfect.

Smell Hound – Odour Eliminator

Sep 19, 2024  on Shopify

The formatting options are woefully behind other email apps. The lack of ability to format the text like custom fonts etc. Basically the email design formatting should be consistent with the pages formatting.

Olivia Cooper - Beauty shop

Sep 19, 2024  on Shopify

Ottima App per Shopify. Molto più semplice ed intuitiva di altre app....troppo complesse. Questa con i suoi modelli è molto adatta al fai da te

FashionForward Finds

Sep 18, 2024  on Shopify

Helps soft out my email seamlessly and to inform my customers on any updates of my stores. Work fines for me.

Neurodynamic Solutions

Sep 15, 2024  on Shopify

Haven't launched my site yet but it looks like automations work well. Although I have difficulty following the logic, hierachies and jargon as I'm used to other systems.

samawa perfumes

Sep 15, 2024  on Shopify

Thank you Shopify for providing us this option. Other email apps are so costly, not affordable for small businesses.

Hamilton & Co

Sep 11, 2024  on Shopify

As a new shop owner, I don't have time to sort out all the email marketing plans, etc. Flow and Shopify Email automations working together have made my life a lot easier. It takes a lot off my plate. By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, the heads up on things I might need to rethink in my email marketing approach. I've used the other big email marketing companies before, and you can truly go down a rabbit hole with them. Shopify emails are straight forward and to the point, which is what people want.

Bushman Survival

Sep 11, 2024  on Shopify

It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters. I'm not always sure it picks up all of the purchases created by the emails though but that could be the customers journey. Either way I'm getting more sales using this app and its easy to use

Gr8ful Cr8ions

Sep 08, 2024  on Shopify

I have enjoyed the Shopify App it has giving ways to boost my online marketing. I am able to see where I get the most sales from, I like how it keeps track of your inventory.

Spolj Ashima

Sep 07, 2024  on Shopify

You don't have to be a tech genius to send a basic email from Shopify.It is one of the easiest app to use as opposed to others which we used.

noxpiria

Sep 05, 2024  on Shopify

So far it's helped me do the most of what i needed to inform clients or subscribers about news, updates, store changes etc It has left me unsatisfied concerning the segregation i need to do on clients who haven't subscribed and need to be informed as a group urgently about something on their order, since their emails are not included in any list, but this is also a matter of GPDR and other terms and regulations. I hope they find a way to help us contact people in groups. Overall it's super smooth!

The Cat's Pajamas PaperArts

Sep 03, 2024  on Shopify

I like this app. It is so much easier to create emails internally, than in an app like MailChimp, Go Daddy, and Constant Contact. I would suggest another app with the ability to post to Facebook or Instagram.

Tyler Johnson

Sep 02, 2024  on Shopify

Anyone can use the Email App. You don't have to be a tech genius to send a basic email from Shopify. The price/fee after 10k emails a month, is very reasonable.Typing everything out in a separate program like google docs is also super annoying since shopify email doesn't support paste without formatting and trying to format text in ... Mostra di più

Tiny World Shop

Sep 01, 2024  on Shopify

Very good application because it was created for Shopify and there are no problems with it. It could be a little easier to use when it comes to automations and have more options for editing templates

Donatie Ladus

Aug 30, 2024  on Shopify

Easy to use app that simplifies the process of adding links to products and voucher codes. I only give it four stars because I'm still learning it. But i would recommend i to another business owner.

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