Shopify Email logo

Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Boudreaux's Screen Printing Co.

Nov 02, 2024  on Shopify

Only used one other time after several years of being on shopify. It is very easy to navigate and understand. Shopify is so awesome.

JK Elite Designs

Oct 31, 2024  on Shopify

Lots of Templates, but there always could be more! Would leave a 5 star, however there is always room for improvement, right? Ahh what the heck, I'll leave a 5 star anyways! Thanks!

MR.GREEN

Oct 29, 2024  on Shopify

"A Game-Changer for Email Marketing on Shopify!" ⭐️⭐️⭐️⭐️⭐️ The Shopify Email App is an absolute must-have for anyone looking to streamline their email marketing directly within Shopify. It’s user-friendly, intuitive, and has all the essential tools to create engaging, professional-looking emails that represent your brand beautifully. I love the customization options – from templates that perfectly fit my store's style to easy personalization with dynamic fields, it makes connecting with customers seamless and efficient. The built-in analytics are fantastic for tracking performance and adjusting campaigns, and the integration with Shopify means my products, customer segments, and purchase history are all right at my fingertips. Plus, it's affordable and scales as my business grows. Overall, the Shopify Email App has truly elevated my email marketing efforts, helping me increase engagement and conversions while saving time. Highly recommended!

French Abroad

Oct 28, 2024  on Shopify

Beaucoup plus simple à utiliser que la plupart des applications. Les thèmes sont plus jolies également. Pour les débutants comme moi, shopify Email c'est vraiment le top.

738CLVB

Oct 26, 2024  on Shopify

En mi experiencia utilizando Shopify Email, he podido ser más eficiente a la hora de organizar y crear mi marketing email. Es muy sencillo y la variedad de plantillas que contiene permite crear desde ofertas hasta anuncios de eventos, etc.

Revive Wear

Oct 23, 2024  on Shopify

I love the Shopify emails, especially the preloaded templates. They are quick and easy to design and review. It identifies when a link to your products or collections is missing. You can use your videos from YouTube or Vimeo. I would like to be able to upload our videos that are not from youtube or vimeo. Other than that I feel everything is perfect.

Nostalgic Mumma

Oct 23, 2024  on Shopify

Loving Shopify so far. Seamless integrations, easy workflows to work with. Just perfect to make a start on business.

The 2nd Edition.

Oct 23, 2024  on Shopify

Very easy to use. It allows you to be efficient with your time to get great newsletters out to customers so you can generate increased sales!

Michael Sisk

Oct 21, 2024  on Shopify

By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis.

Florine Cruickshank

Oct 20, 2024  on Shopify

By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, ...

feather fashion men&women

Oct 20, 2024  on Shopify

i like this part It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.

Calma Coils

Oct 18, 2024  on Shopify

Havent tried a lot of other apps in this domain, pretty simple and straight forward, gets the job done easily!

RICH SKIN Boutique

Oct 17, 2024  on Shopify

The email automation is good. Some of the items like social media input should stay in place and edited as needed. Templates available could be more creative going forward and more AI with details. But overall its a good feature easy to manipulate and the fact that you dont have to leave the app to create a email is a plus and of course its in the subscription no extra cost to cover.

Now Found

Oct 15, 2024  on Shopify

Not as good as Klaviyo, but getting better. And being that it is included in Shopify subscription that helps out a lot.

Baf Onlineshop

Oct 15, 2024  on Shopify

Alles in Allem kann ich die App absolut empfehlen. Gute Vorlagen, wenn auch nicht ganz so flexibel wie man es eventuell wünschen würde aber für den Zweck absolut ausreichend und einfach im handling.

JOERIAKNITS

Oct 14, 2024  on Shopify

Easy to edit and very versatile. Wish there were more templates to work from for the special events and discounts throughout the year.

Cocoa Flowers

Oct 07, 2024  on Shopify

I don't understand how someone can give this app 1 star. It's so easy to use, plus, there are templates for you to use as a guide. Thank you Shopify for providing this resource for us.

SuesyCoilsCare

Oct 07, 2024  on Shopify

It marks my emails as failed if in the first "batch" sent doesn't reach a specific open rate. Then it doesn't continue to send the emails. This is stupid. Even if I get an order from the first batch with the low open rate they will mark it as failed, and not send the emails through. This needs to be changed. Send the emails regardless. No one instanly opens emails. That's why it's an email. This is ruining my business.

Cactus Rose Boutique, LLC

Oct 02, 2024  on Shopify

Shopify email is AMAZING! The ability to put together flows, automations, and emails is EASY! Super user friendly, especially for those starting out with emails and analytics! 10/10!

Ral Gifts and Hampers

Oct 01, 2024  on Shopify

The Shopify Email app is great and i believe was made for stores like mine that is still growing and don't have enough to pay for other paid platforms.

Scroll to Top