The support team at ReConvert Upsell & Cross Sell truly sets the bar high. My experience with Ash and Riya was fantastic—patient, extremely helpful, and knowledgeable about every aspect of the app. Ash went above and beyond to ensure everything was perfectly configured, making me feel valued and supported throughout the process. While the app itself is excellent, what really impressed me was the quality of customer support. Their dedication to helping users get the most out of ReConvert speaks volumes about their commitment to success. It’s rare to come across a team that combines both great technology and exceptional service so well. Highly recommended if you want not only an effective upsell solution but also outstanding, hands-on support!

Riya me atendeu bem, fez todas as configurações para mim. Agora estou aguardando para ver os resultados.

Riyad helped me a lot and quickly responded to my issue! She is very professional and kind, thank you so much!

I started using this app 30min ago and I am already jumping from the chair with what I can do with it. Thanks Alex.

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

Ash was very helpful during my initial set up. The set up was straightforward, but I was just unsure of one thing and it was sorted within minutes.

I recently explored ReConvert and found their pricing model a bit unclear upfront. Here’s what I learned: Trial Period: They offer a generous 30-day free trial, which is great for testing the app’s features and assessing its value. Post-Trial Fees: After the trial, the cost depends on your store’s total order volume, plus 0.75% of additional revenue generated by the app. While this seems performance-based, it may not suit smaller businesses with fluctuating sales. Important Note: Billing begins automatically after the trial, even if the app remains inactive. This can catch users off guard if they forget to disable or fully utilize the app. Pros: The trial period is a good opportunity to experiment. The app seems focused on increasing Average Order Value (AOV) and profits. Cons: Automatic billing, regardless of usage, feels restrictive. Transparency in pricing could be improved with a clearer breakdown of potential costs upfront. Final Thoughts: While ReConvert may work well for businesses ready to leverage its tools actively, I’d advise keeping a close eye on your trial end date to avoid unexpected charges. As to Customer Service, Saumya did an excellent job to assist me during the installation and answering my questions.

Fast and great service! Riya resolved my issue within minutes and made it so easy. Excellent app and team! 5/5

Being a fairly new user of ReConvert, i was still a little bit confused by how the app works despite watching youtube videos. I then went to chat with customer support and I would like to thank Riya for solving my issues. I understand that it is not easy working as customer support as they have so many queries from different clients to answer to. But nonetheless, Riya was very patient in assisting me throughout the whole time and her replies were very prompt as well despite me being away at times. Thank you so much once again Riya! I wished the world had more customer support like you :)

Alex was amazing at how quickly he helped me get my upsells set up. I love how it works. The only thing I would like to see is a customizable text box along the way for the customer. Alex said it is in the works and put me on a email list for when this is completed. This seems to be the best upsell I have come across in months. Riya was excellent at helping me resolve a couple issues I was still encountering. The service with this app is great! Thank you!

Alex, me dejo sorprendido de lo eficaz y con que rapidez me termino de configurar la app. Excelente persona, buena atención, educado. Sumamente preparado Muchas gracias!!

Le service client est au top! Très rapide, efficace paramètre l'appli. C'est vraiment très agréable de se sentir soutenu.

Excellent App & Support Right from the Start! I just installed ReConvert, and I’m already so impressed! Ash from the support team helped me set up everything perfectly and went above and beyond to make sure everything was running smoothly. His assistance made the process quick and easy, and I couldn’t be happier with the support. Highly recommend!

I had a question about the app, and I asked for help, and they were so quick to reply, and they were very helpful. I feel confident in using the app now.

The support is incredible. Riya is the most helpful person I've ever gotten assistance from on any Shopify app. She's super attentive and really knows her stuff!

Just had some awesome help from Alex! Great to use app and friendly customer service, 5 stars all round!

ReConvert offers an easy setup process and excellent support. Saumya from the ReConvert team guided me through the entire onboarding process, providing hands-on assistance.

Shafta was a great help when I had issues and helped me resolve all problems. Even my small asks she helped tremendously.

Well, I started out assuming this App would be very intuitive and I watched several YouTubes and was trying to figure it out and about gave up when I saw a chat window pop and and Shafta asked me if I needed help. I was truly amazed that Shafta was a real person and not a stupid AI bot (those are rarely helpful). She was amazing- understood what we were looking for and even created little videos. She, and ReConvert App, has restored my faith in humanity w/ help in tech related products. Looking forward to using this App more. THANK YOU!