Mi experiencia ha sido muy muy mala. Descargué la app, al tiempo la actualizaron pero yo no la actualicé y la dejé de usar. Me dejaron de cobrar porque no tenía la app actualizada y no la estaba usando y 5 meses después me han cobrado más de 400 euros sin que haya actualizado la app y sin que haya dado el permiso para usar esta nueva app. Me he puesto en contacto porque es evidente que no se me debería haber cobrado eso y no me quieren hacer el reembolso. En ningún momento he usado la nueva app. En ningún momento he acpetado el cobro de la nueva app. En ningún momento he descargado la nueva app. En ningún momento actualicé la app. Y aún así me cobran más de 400 euros y no los quieren reembolsar. Muy mal servicio de atención al cliente y nulo interés en ayudar al usuario. Una lástima que todavía haya empresas que tengan que funcionar con estas prácticas.

I was billed $400... WITHOUT MY CONSENT. Beware. I was introduced to Upsell.com by a close friend. I tried it out, couldn't make it work. I just moved on. 2 weeks later, I was billed $400 right away in ONE SINGLE BILL and they said it was because my 14-day trial ended. At this point I had made $0 from the app. I talked to customer service for 15 minutes - refused to refund me. I made a HUGE fuss. Finally a new agent comes in, and then agrees to the refund, which I appreciate. But, from a logical perspective, this is SKETCHY company. They bill you rightaway after the trial based on your TOTAL STORE ORDERS. Which means, if u have a big store - they gonna bill you big from the start even though you have not directly made any money from their app, which is BS. They then use the fine print to lock you in. LAST THING - the only way to cancel is to "uninstall the whole app" - which is again extremely sketchy. That forces people to stay subscribed just because I am not ready to entirely uninstall. I would STAY AWAY and use another upsell app. Their product may be good (untested for me) but their billing policy is SKETCHY AF. STAY AWAY. STAY AWAY.

Worst app ever. i installed it and deleted it within an hour, only to be shocked to find $2499 deducted from my account. When i contacted technical support, they said this is their policy. Be careful before installing the app, it’s not free. they’ll take your money, and it won’t be refunded.

They charged me $79 just for uninstalling the app. I didn't use it in any upsell on my website, and I still got charged $79 from nowhere. Don't uninstall this app

I downloaded the app, deleted it after 30 minutes, downloaded it again a week later, tested it for two days, didn't like it, deleted it again. Guess what happened? They charged me $40. It's completely ridiculous. I won't use it again, and I won't let anyone else use it either.

SHOCKINGLY PREDATORY BILLING. Reinstall = instant $1,299 charge This app just hit us with a $1,299 charge the moment we reinstalled it — not after using it, not after selecting a plan, not after confirming pricing, but simply for reinstalling while evaluating tools. There was no clear warning, no explicit confirmation, no “you are about to be charged $1,299” screen. The charge was calculated off our past 30 days of order volume, which makes this especially dangerous for larger merchants. If you run a real business, this is not a small mistake — it’s a four-figure surprise. When we contacted support, they shrugged and said this is their “policy” and refused a refund. That response says everything. A policy that relies on surprise billing and gotcha UX is not acceptable, no matter how you try to justify it after the fact. This feels deliberately engineered to extract money from merchants who reinstall to evaluate the product — something completely normal in SaaS. No reputable tool charges over $1,000 without crystal-clear, unavoidable disclosure and affirmative consent. WARNING TO OTHER MERCHANTS: if you reinstall this app, you may be charged immediately and massively, even if you don’t end up using it at all. That alone should disqualify this product. We will never use this app again and strongly advise others to choose a post-purchase upsell tool with transparent, ethical billing practices.

They are absolutely criminal. Changed me 899USD without any notice. Downloaded it for a free trail, deleted it after 2 days. Now I see they charged me almost 900USD!!! Stay away!!

They charged me $500, only gave me $80 in profit, and refused to refund my money. They're complete scammers; please don't use their services.

Just uninstall this bullshit app and switch to Essential Upsell & Cross Sell. With this app, the more sales you make, the more they charge you! you try to increase your AOV, but your extra profit ends up going to them. Essential Upsell & Cross Sell caps its fee at $39. No surprises. No greedy pricing. Update: They admitted the mistake and confirmed I was wrongly charged. However, they refuse to refund the amount unless I delete this comment. That is the definition of blackmail. I won’t delete anything, and they can keep the money.

Just uninstall this bullshit app and switch to Essential Upsell & Cross Sell. With this app, the more sales you make, the more they charge you! you try to increase your AOV, but your extra profit ends up going to them. Essential Upsell & Cross Sell caps its fee at $39. No surprises. No greedy pricing.

ESTAFADORES

I paid $19 for an upsell of $24—it wasn't worth it! Plus, the app stopped working for two weeks without warning, so it was definitely money wasted.

Be cautious, as they add advertisements to your thank you page without your consent. This is unbelievable and ridiculous. They claimed they sent an email about it, but how does that justify placing ads on our thank you page? What if we missed the email? This is the worst idea ever.

Vær forsikrig med denne. De informere ikke om stort mye før du laster ned appen. Den funker for eksempel ikke i Checkout, da må du betale over 2000 $/mnd for Shopify Plus.

terrible app, blackhat mrr

Terrible ! Blocked my site ! They couldnt resolve problem!

Worst app ever. Set up is a joke. Nothing makes any sense and all options are hidden. Save yourself some time and frustration get any other upsell app. Guaranteed all the positive reviews are seed reviews created by them because nobody in their right mind would subject themselves to the level of frustration this app provides.

Hola me hicieron un cobro por no usar la app, sólo la use como prueba y me cobraron 4.99 usd muy MALA EXPERIENCIA

Still being charged despite having uninstalled the app