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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,608)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Dragon's Diet

Aug 28, 2025  on Shopify

It's a good app, but there are a few bugs. I have reported and the team seems to be quickly invesgitating.

Chama Vermelha

Aug 26, 2025  on Shopify

CHAPTER 13

Aug 25, 2025  on Shopify

Hi, The support team is super responsive and always ready to go out of their way to set the conditions and make loom videos for you! I am just waiting for this app to show some revenue now. Shafta was of great help in guiding and setting up this app!

Journey with Jazzy

Aug 21, 2025  on Shopify

The advisors are very helpful.

Bettina Norton Artwork

Aug 02, 2025  on Shopify

センイルJAPAN | 実績3,000件超!推し広告(センイル/応援広告)専門代理店

Jun 06, 2025  on Shopify

Trevit

Apr 28, 2025  on Shopify

I found the app a bit buggy at first, but Alex was quick to try to help find and fix the problem. I appreciated the quick response!

KhalilOo_Store

Mar 01, 2025  on Shopify

how i can get review

Spidertech

Feb 05, 2025  on Shopify

Customer service is very responsive, and Shafta has been incredibly knowledgeable about my concerns, providing clear and thorough explanations. I just wish that there's a way to hide/remove the code snippet that is attached to the product in the order when a conversion is made through the app.

YUTORY

Feb 01, 2025  on Shopify

従量課金で導入しやすい。チャットの返信は早い。使い勝手はこれから。

Lunch Box

Nov 26, 2024  on Shopify

great

Chester & Co.

Nov 24, 2024  on Shopify

Shafta was very helpful in getting app all set up!

FutGrip

Nov 11, 2024  on Shopify

B=on outil

a1-z1

Oct 24, 2024  on Shopify

This app was reviewed by a few people, gtrying it out and had some issues setting up again which shafta helped with me again quickly. Appreciated

ワンダーランド

Oct 24, 2024  on Shopify

設定が結構難しいですね。丁寧に教えていただき助かりました。ありがとございました。まだ設定が終わってないので、また何かありましたら、よろしくお願いします。

WristWatchesStore

Oct 04, 2024  on Shopify

Bueno

mylotusmat

Sep 29, 2024  on Shopify

juceei

Sep 24, 2024  on Shopify

Got support from Saumya who was very helpful and ensured me that everything worked as should. Still on my trial period of this app. Not sure what I think about the fact that it seems to be a bit buggy with flows not showing up on my preview page and warning text that apparently wasn't an issue...Would otherwise have been a 5 star with the fast and helpful support.

和精油のある暮らし

Sep 19, 2024  on Shopify

英語で少し理解しにくいところもありますが、導入してから少しずつアップセルの効果が出てきていると感じています。サポートは即時日本語に翻訳されるため、ずいぶん楽になりました。機能的にかなり多くの機能を使うことができますが、シンプルに使っても良いと思います。自由度は高いので、もっと日本語対応が進んでくれると嬉しいですが、今の所十分使えています。

Health By Principle

Sep 16, 2024  on Shopify

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