I had a very frustrating experience with Upsell.com. There is no clear or real time overview of the costs you are building up while using the app. Charges are not visible in advance and are suddenly deducted, which came as a complete surprise. In my case the app generated €340.86 in upsell revenue, while €424.70 was charged in usage fees. Paying more than the app earns makes no sense for a merchant. The pricing structure is unclear and based on impressions that often do not convert, yet still count towards billing. Without clear cost visibility or safeguards this app is risky to use. I would not recommend this app unless you are willing to constantly monitor your Shopify bill and accept unexpected charges.

Shafta est exceptionnelle.. un service tres repondant avec lein de patience et ecout. Merci a Elle depuis la creation de ma boutique.

We didn't use the app for probably a year or so und forgot to delete it. With the time, the amounts charged went 10x out of nowhere. Last month they charged us $319 for nothing. Seems very criminal. Upsell.com team - if you want me to adjust this review, please refund

I wasn't able to try the app itself as it wasn't a fit for our store but the customer service of upsell is great. They respond quickly (shout out to Ashley) and can handle all types of inquiries!

BEWARE!!! THEY WILL CONTINUE TO CHARGE YOU EVEN WHEN YOU ASK THEM SEVERAL TIMES TO CANCEL!!!!!! Would not work with my theme and needed to write code for it. Would NEVER RECOMMEND. IM ABOUT TO CALL A LAWYER!!!

Upsell has helped me drive more revenue with minimal effort. I continue to test different offers on my thank you and order confirmation page and we see a path to continuing to drive higher cart values and real impact to our business revenue and profit.

Ich habe soeben die App mit dem Support eingerichtet. Es wurde mir sämtliche Arbeit abgenommen. Alle Wünsche wurden erfüllt und ich muss sagen, dass war eine Leistung auf Champions-League-Niveau. Sehr empfehlenswert! Und was hinzukommt: Die Kollegin war außerordentlich nett. ;-) Danke!!!

I had a problem with the billing, and they fixed it for me. Also, they have an excellent customer service

Worst experience I have ever had with an Shopify app, don't even try to install this app if you want to get scammed. Getting lied to by the customer service team and they will just ignore you. They said they will "look into the case and reply back with email" but I have gotten 0 answer in 10 days! They know they are just MRR scamming and that is their business model to scam others

the app developers will charge you based on how many orders your store gets, not on how many orders they convert for you but even orders that they've had nothing to do with. use other apps for more transparent pricing.