Taranker.Com Logo
Upsell.com ReConvert Bundles logo

Customer reviews: Upsell.com ReConvert Bundles

Develop by Shopify

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (2,815)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

A Year of Us

Feb 02, 2026  on Shopify

Alex was amazing! I started a convo and he was on it within seconds. I had sooo many qns and he answered them patiently and meticulously, always with screenshots. While the UI is not the most intuitive, my experience w support was wonderful. Thank you!

Sub-Shop Bondage and Fetish Superstore

Jan 28, 2026  on Shopify

BEWARE - THEY USE YOUR CHECKOUT PAGE AS THEIR AD FARM. When I found out about it from an upset customer, I contacted Shopify and they identified the issue was Reconvert showing their ads on our website. When I contacted Reconvert, they stated that yes they do and it's a "feature". I never accepted this - ads were being shown without our consent or knowledge. We lost significant brand trust. On top of that, it was not worth the cost. Reconvert rarely resulted in sales and never paid for itself. It turned out to be a liability in every way.

Serious Tissues

Jan 27, 2026  on Shopify

Very fast response from the customer support team - which is often lacking from other apps. Great features. Great Product.

Woodland & Bloom

Jan 23, 2026  on Shopify

Alex was so helpful and explained everything to me perfectly. I honestly couldn't have done it without his assistance. Thank you!

Iron Dome Coffee

Jan 21, 2026  on Shopify

I worked with Alex, and he was very helpful in helping set this app up. This will be a great way to increase AOV, as customers who have already bought something are very likely to add just one more item. Thanks Alex!

CopperWater.com

Jan 21, 2026  on Shopify

Extremely unethical and scammy app do not use them. It's absolutely not worth it. They install a bunch of scam offers like some "capital one affilate offers" on your checkout page that show to all your customers without your consent. And when I confront them in the customer support chat, they claim that this "beneficial feature" a feature. That's beneficial, they're just stealing money via affiliate offers from your customers and claim that this feature never automatically gets turned on. It's complete bullshit, I never turned this on in my life. These people need to watch out or i imagine they will get sued very soon for these extremely unethical business practices. AVOID THIS APP

Fixxology

Jan 20, 2026  on Shopify

The Customer Service is incredible! They were quick to respond and helped me solve my issues so efficiently! This app is awesome!

Royyall

Jan 17, 2026  on Shopify

got upsell today cause i was using OCU before. Zipify OCU basically makes it so that post purchase upsells are separate transactions from the original order this means that if a customer later chargebacks their order with 2 post purchase upsells, you get 3 separate chargebacks which basically will inflate your chargeback rate and get you shut down by shopify EASILY this is so dangerous, which is why i switched to ReConvert. ReConvert edits all upsells into the original order so everything will count as just 1 order. this gives me great relief and anxiety about having my cb rate artificially inflated ashely has also been a great help with setting everything up from the beginning.

Reboot Rituals

Jan 17, 2026  on Shopify

Very quick, friendly & efficient service from the team, they solved my query within 5 minutes. Super helpful! Thanks Ashley :)

PyroProducts

Jan 14, 2026  on Shopify

I had a very frustrating experience with Upsell.com. There is no clear or real time overview of the costs you are building up while using the app. Charges are not visible in advance and are suddenly deducted, which came as a complete surprise. In my case the app generated €340.86 in upsell revenue, while €424.70 was charged in usage fees. Paying more than the app earns makes no sense for a merchant. The pricing structure is unclear and based on impressions that often do not convert, yet still count towards billing. Without clear cost visibility or safeguards this app is risky to use. I would not recommend this app unless you are willing to constantly monitor your Shopify bill and accept unexpected charges.

WapoSimo

Jan 13, 2026  on Shopify

Shafta est exceptionnelle.. un service tres repondant avec lein de patience et ecout. Merci a Elle depuis la creation de ma boutique.

VALKENTAL.com | Fahrradtasche & Rucksack kombiniert!

Jan 13, 2026  on Shopify

We didn't use the app for probably a year or so und forgot to delete it. With the time, the amounts charged went 10x out of nowhere. Last month they charged us $319 for nothing. Seems very criminal. Upsell.com team - if you want me to adjust this review, please refund

Ruff Trading Co.

Jan 07, 2026  on Shopify

I wasn't able to try the app itself as it wasn't a fit for our store but the customer service of upsell is great. They respond quickly (shout out to Ashley) and can handle all types of inquiries!

LURE Boutique

Jan 07, 2026  on Shopify

BEWARE!!! THEY WILL CONTINUE TO CHARGE YOU EVEN WHEN YOU ASK THEM SEVERAL TIMES TO CANCEL!!!!!! Would not work with my theme and needed to write code for it. Would NEVER RECOMMEND. IM ABOUT TO CALL A LAWYER!!!

Everyday Shed

Jan 07, 2026  on Shopify

Upsell has helped me drive more revenue with minimal effort. I continue to test different offers on my thank you and order confirmation page and we see a path to continuing to drive higher cart values and real impact to our business revenue and profit.

theraphango | Aus dem steirischen Vulkanland

Jan 03, 2026  on Shopify

Ich habe soeben die App mit dem Support eingerichtet. Es wurde mir sämtliche Arbeit abgenommen. Alle Wünsche wurden erfüllt und ich muss sagen, dass war eine Leistung auf Champions-League-Niveau. Sehr empfehlenswert! Und was hinzukommt: Die Kollegin war außerordentlich nett. ;-) Danke!!!

HomeRun Prints

Jan 01, 2026  on Shopify

I had a problem with the billing, and they fixed it for me. Also, they have an excellent customer service

Zerano

Jan 01, 2026  on Shopify

Worst experience I have ever had with an Shopify app, don't even try to install this app if you want to get scammed. Getting lied to by the customer service team and they will just ignore you. They said they will "look into the case and reply back with email" but I have gotten 0 answer in 10 days! They know they are just MRR scamming and that is their business model to scam others

VYTRA

Jan 01, 2026  on Shopify

the app developers will charge you based on how many orders your store gets, not on how many orders they convert for you but even orders that they've had nothing to do with. use other apps for more transparent pricing.

Enchanted String

Dec 31, 2025  on Shopify

I don't think it's even been a week yet, and I've already gained about half a day's revenue from this add-in so far. I love that I can see the analytics on it to know where the sales are coming from and what's working. Great product so far!

Scroll to Top