I enjoyed excellent customer support and assistance from the specialist Shafta during my trial period. I like this platform, and we will use it past the trial end date.

J'ai dès ma première utilisation eu besoin d'accompagnement. J'ai pu chatter avec Riya de Reconvert ! Très réactive et m'a été d'une grande aide § Merci Riya, merci re convert !

Very bad support. Very slow responses. I had a technical issue and waited more than two days, and still, no one assisted.

Alex was very supportive and patient with my anger. He made me feel comfortable and change my mind. Excellent customer service.

Responded very quick and immediately made the suggestion to give some information to her manager to improve the app even more.

I love this app. The options they offer are so comprehensive. And the customer support is steller. They support team was patient answering all my questions and helping me fix my set up errors. The level of customer support speaks to the quality of the app in my opinion.

Great customer service! The app is easy to use, but initially, I was completely lost. Thankfully, Safta created a step-by-step video tutorial explaining how everything works. I highly recommend ReConvert Upsell to create video tutorials. With so many apps available these days, not everyone is familiar with how each one functions.

We have been using ReConvert recently to direct people to our installer page. While everything works fine overall, we did encounter some issues, but the customer support team was quick to assist us immediately. - Hugo from Producer Assistant

Ash helped me further to fix an issue I had with a feature which wasn't applying. He was super helpful, in checking my setup and got it working smoothly for my store :)

So far, the experience has been seamless with downloading and activating pages - the customer service experience was really good as well.

Je remercie ALEX pour son aide précieuse ! J'ai rarement vu une personne aussi gentil et serviable Merci encore !

Absolutely everything was amazing and I am very pleased with the assistance, it is just professional!

The support team at ReConvert Upsell & Cross Sell truly sets the bar high. My experience with Ash and Riya was fantastic—patient, extremely helpful, and knowledgeable about every aspect of the app. Ash went above and beyond to ensure everything was perfectly configured, making me feel valued and supported throughout the process. While the app itself is excellent, what really impressed me was the quality of customer support. Their dedication to helping users get the most out of ReConvert speaks volumes about their commitment to success. It’s rare to come across a team that combines both great technology and exceptional service so well. Highly recommended if you want not only an effective upsell solution but also outstanding, hands-on support!

Riya me atendeu bem, fez todas as configurações para mim. Agora estou aguardando para ver os resultados.

Riyad helped me a lot and quickly responded to my issue! She is very professional and kind, thank you so much!

I started using this app 30min ago and I am already jumping from the chair with what I can do with it. Thanks Alex.

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

Ash was very helpful during my initial set up. The set up was straightforward, but I was just unsure of one thing and it was sorted within minutes.

I recently explored ReConvert and found their pricing model a bit unclear upfront. Here’s what I learned: Trial Period: They offer a generous 30-day free trial, which is great for testing the app’s features and assessing its value. Post-Trial Fees: After the trial, the cost depends on your store’s total order volume, plus 0.75% of additional revenue generated by the app. While this seems performance-based, it may not suit smaller businesses with fluctuating sales. Important Note: Billing begins automatically after the trial, even if the app remains inactive. This can catch users off guard if they forget to disable or fully utilize the app. Pros: The trial period is a good opportunity to experiment. The app seems focused on increasing Average Order Value (AOV) and profits. Cons: Automatic billing, regardless of usage, feels restrictive. Transparency in pricing could be improved with a clearer breakdown of potential costs upfront. Final Thoughts: While ReConvert may work well for businesses ready to leverage its tools actively, I’d advise keeping a close eye on your trial end date to avoid unexpected charges. As to Customer Service, Saumya did an excellent job to assist me during the installation and answering my questions.